August, 2016

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Die Dashboards, Die! Why Conversations Will Reinvent Software

Nir Eyal

In years to come, conversations will breathe new life into software—particularly the boring enterprise tools millions of knowledge workers begrudgingly use every day. Conversational user interfaces (CUIs) work because of our familiarity with messaging. Even the most technically complex interactions can look as simple as getting an SMS text when presented as a conversation.

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How Organizations Die From Within

Leadership Freak

An organization’s deadliest enemies are internal. How we treat each other while we face external challenges determines our ability to win. Internal environments are more important than external issues.

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Cutting Through the Clutter of Internal Communications

15Five

How well are you communicating your most important company information to employees? The answer has as much to do with the medium as with the message. And most of the time, that message isn’t being received. The problem of disconnected communication channels at work isn’t a new one. Companies have been trying to figure it out for years by communicating with employees through snail mail, paper memos, faxes, emails, intranets, digital signage, and more.

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How to Be a Good Leader

Vanessa Van Edwards

We all have great ideas and the ability to improve the world around us. But sometimes stepping up to be a good leader can be intimidating, or down right scary. Traditional advice says you need a title to have significant influence. However, not everyone wants to take on leadership roles like being a manager, coordinator, Continue reading "How to Be a Good Leader".

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How to Leverage AI in EX & HR Service Delivery

Speaker: Miriam Connaughton and Donald Knight

Learn how leading companies leverage AI to transform the employee experience, at scale. We'll debunk myths and showcase practical tools to help you confidently integrate AI into your EX strategy. Learn to personalize experiences, automate tasks, and streamline processes for a holistic approach. Leave energized and ready to champion AI as the key to a thriving workforce.

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Why September is the New January

Kevin Eikenberry

I don’t know where this type of comparison phrase originated, or even why it has become so popular; but it certainly has. And you have heard it many times: Breakfast is the new lunch. YouTube is the new TV. Sitting is the new smoking. I’ve got a new one for you today. September is the […]. The post Why September is the New January appeared first on Kevin Eikenberry on Leadership & Learning.

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How to Hook Users in 3 Steps: An Intro to Habit Testing

Nir Eyal

Changing user habits isn’t easy — but understanding how to conduct Habit Testing will increase your odds of success. In this video, I provide a brief introduction to the three steps of Habit Testing. I explain how product designers use these steps to identify their devotees, codify what makes the product habit-forming, and modify the user experience accordingly.

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10 Performance Conversation Starters

Leadership Freak

You’re a hero when you get hired and a loser during traditional performance reviews. It’s a waste to hire for strength and evaluate for weakness. Replace traditional annual reviews with monthly performance conversations. Better yet, discuss performance in some way, every week. Make it normal, not an exception, to discuss performance.

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7 Ways Young Leaders Succeed with Elders

Leadership Freak

It’s growing more common for young people to lead teams that include elders. Some elders look down on their youngers. Entitlement: Entitlement expects respect or opportunity without earning it.

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Should We Worry About the World Becoming More Addictive? Q&A with Nir Eyal

Nir Eyal

Nir’s Note: This Q&A recently appeared on the 15five.com blog and it pulled out some thoughts I’ve been chewing on regarding technology, addiction, and our relationship with the products we use. I’ve edited it slightly and hope you find it interesting. Question: Pokémon GO is all the rage right now. Can you talk about that […].

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How to Complain Like a Leader

Leadership Freak

Great leaders have burning complaints. I wonder how many great endeavors began as great complaints. The United States of America, for example, began with great complaints. We know the name Martin Luther King Jr.

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Engage, Empower, Excel: Transforming Performance in the New Era of Work

Speaker: Radhika Samant and Adri Glover

The world of work has fundamentally changed. The series of waves that the pandemic began have rippled through the Great Resignation, quiet quitting, the Great Regret, and other eloquent phrases that boil down to the same thing: people aren’t engaged at work or enabled to perform at their best. The truth is that engagement and enablement is more important than ever, but how we do it is the critical differentiator for many organizations.

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The Purpose of Leadership

Leadership Freak

It’s tragic that the ranks of leadership include hirelings who serve for paychecks, rather than purpose. Leadership is a calling, not a career. One purpose-driven leader is worth a thousand hirelings.

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5 Ways to Find Vitality in Disagreement

Leadership Freak

Giving solutions, without exploring issues, lets people know you aren’t listening. Solutions found in isolation are irritations to others. 3 ways to let others know you aren’t listening: #1. Focus on positions. Defensive conversations are either/or exchanges with winners and losers. Defensive leaders look to win arguments by convincing others they’re wrong. #2.

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5 Questions to Ask During Tough Conversations

Leadership Freak

The tipping point between prolonged disappointment and renewed vitality is a difficult conversation. Many leadership frustrations are the result of conversations that didn’t happen. The choice to avoid difficult conversations often masquerades as kindness.

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Be a Real Leader and Start a Ripple Effect

Leadership Freak

I invited several top leaders, authors, and bloggers to share their wisdom with Leadership Freak readers. Thanks to Jesse Lyn Stoner for contributing this insightful post on creating magnificent teams in uninspired organizations.

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Unlock Hidden Talents: The SBO Blueprint For Success

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, understanding SBO is critical. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in upskilling. You'll leave with a comprehensive understanding of Skills-Based Organization (SBO), tailored insights into your organization's current capabilities, and a toolkit of effective strategies.

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3 Pieces of Advice for Future Leaders

Leadership Freak

I invited several top leaders, authors, and bloggers to share their wisdom with Leadership Freak readers. Thanks to Bob Burg for sharing this insightful post filled with advice for future leaders.

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Ty Cobb: A Terrible Beauty

Kevin Eikenberry

By Charles Leerhsen This is the latest, and I believe most accurate and complete (more on that in a minute) biography of one of the greatest baseball players ever to live. To give you some context, here is a paragraph from the Amazon.com description of the book: Ty Cobb is baseball royalty, maybe even the […]. The post Ty Cobb: A Terrible Beauty appeared first on Kevin Eikenberry on Leadership & Learning.

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Five Reasons Why Leaders Need to Relax

Kevin Eikenberry

Leaders have a lot on their plate. They have lots to think about, lots to do and lots to decide. This likely conjures a picture of frantic busyness and not one of relaxed calmness. Yet, I propose, and by the end of this article I hope you will agree, that we will be more successful […]. The post Five Reasons Why Leaders Need to Relax appeared first on Kevin Eikenberry on Leadership & Learning.

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3 Traits Guaranteed to Amplify Your Influence Today

Leadership Freak

Disconnection invites skepticism – skepticism blocks influence. The tools of disconnected leadership are manipulation and coercion. Connection is the conduit of influence.

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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4 Simple Ways To Engage Your Millennial Employees

15Five

Unless you’re allergic to business buzzwords , you are probably aware of the employee engagement dilemma facing companies worldwide. Likewise, many organizations are adjusting to the needs and desires of the next generation of employees known as millennials. Just in case, here are some eye-opening facts and statistics: - Engaged employees are 87% less likely to quit their jobs. - Turnover rates are nearly 15% lower for companies who implement employee engagement activities. - Employee turnover

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The Power of Disadvantage

Leadership Freak

Olympic athletes Nikki Hamblin of New Zealand and Abbey D’Agostino of the USA tumbled over each other in the women’s 5,000 meter race. It was tragic. But what happened next was magnificent.

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Kiss the Fool

Leadership Freak

Court jesters occasionally spoke truths and delivered bad news with humor. Modern comedians often make us laugh about injustice or social ills. Kiss the fool who speaks the truth.

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7 Smart Things to Do When Your Team is Smarter Than You

Leadership Freak

Leaders who move up, end up leading people who are smarter than they are. Be thankful, even if it’s stressful.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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15 Ways to Leverage the #1 Contributor to Job Satisfaction for Leadership Success

Leadership Freak

The Society for Human Resource Management (SHRM) reports, for two years running, that respectful treatment of all employees at all levels is the #1 contributor to job satisfaction.

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What Every SaaS Startup Founder Should Know: A Conversation With Christoph Janz

15Five

Here at 15Five, we strive to bring you leadership advice on a variety of topics like employee engagement , communication, business growth, and company culture. We’re switching gears a bit to provide insights on what investors are looking for when it comes to startups and the teams that help them grow. I recently sat down with Christoph Janz , a Founding Partner of Point Nine Capital , an early-stage VC fund focused on SaaS and marketplaces.

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How Teams Win and Individuals Lose

Leadership Freak

Olympic Cyclist Mara Abbott suffered a heartbreaking loss in Rio last Sunday. With only seconds to go in the race, Abbott fell from Gold to nothing.

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Technology Trends: Is Pokémon GO Signaling The Attention Deficit Apocalypse?

15Five

SaaS startups are always seeking ways to improve the product experience for their customers. They want their products to be best-in-class solutions that their customers can’t live without and use habitually. But habits are not formed arbitrarily. Indeed there is an art and a science to creating an experience that customers return to repeatedly. Since we want our customers to build great companies by regularly checking in with employees , we sought some advice to understand the phenomenon of crea

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Thriving as a Lean & Mean HR Machine

Speaker: Kjerstin Greene and Adri Glover

Feeling like you’re drowning in HR responsibilities? If you’re an HR professional with little or no additional support, or in a non-HR role juggling HR tasks with other responsibilities, you likely wear many hats – from recruitment and onboarding to benefits and employee engagement. This can be overwhelming, but Adri Glover and Kjerstin Greene are here to help!

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Buckets of Muck and Other Problems with Delay

Leadership Freak

Bring up poor performance when it happens or smile and let it go. Don’t keep filling buckets with muck to throw later. Delay isn’t compassion, when it comes to feedback. It may be cowardice.

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The Leader’s Role in Motivation with Susan Fowler

Kevin Eikenberry

In today’s episode, I’m talking with Susan Fowler, who is the author of various by-lined articles, peer-reviewed research, and six books, including the bestselling Self Leadership and the One Minute Manager with Ken Blanchard. In her new best-seller, Why Motivating People Doesn’t Work…and What Does, she applies psychological discoveries that lay out a successful, research-based […].

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She Didn’t Believe – But Others Did

Leadership Freak

The incompetent may not recognize their ineptitude. It’s called the Dunning-Kruger Effect. I’ve known individuals who had no idea how unskilled they were. Competence: The research of Dr. David Dunning and Dr.

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How Curiosity Creates Real Conversation

Kevin Eikenberry

Real conversation is a worthy goal in all areas of our lives. Real conversation provides a platform for understanding of others and/or issues. Real conversation allows learning to take place, and real conversation promotes the nurturing and deepening of relationships. Perhaps most of all, real conversation can feed our souls in ways few other things […].

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Beyond the Check-in: Building Trust and Performance Through Powerful 1:1s

Speaker: Alex Seale, Kjerstin Greene, and Holly McIlwain

Feeling like your one-on-one meetings are just going through the motions? Unfortunately, a majority of 1:1s fall under the ineffective category. Nearly half of direct reports rate their 1:1s with their managers as suboptimal, according to Harvard Business Review research. This webinar will help you transform your weekly check-ins into powerful tools for building a thriving team.