Die Dashboards, Die! Why Conversations Will Reinvent Software
Nir Eyal
AUGUST 1, 2016
In years to come, conversations will breathe new life into software—particularly the boring enterprise tools millions of knowledge workers begrudgingly use every day. Conversational user interfaces (CUIs) work because of our familiarity with messaging. Even the most technically complex interactions can look as simple as getting an SMS text when presented as a conversation.
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