September, 2023

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10 Ways to Stay Calm In Difficult Leadership Conversations

Lolly Daskal

It’s inevitable that every leader will encounter difficult conversations that will test their leadership. However, it’s important to remain calm in these situations in order to think clearly and respond responsibly. Here are ten ways to stay calm in difficult leadership conversations, so that you can handle any difficult situation with poise and professionalism: Take a deep breath: The power of deep breathing can’t be understated.

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Feel Like Running Away? Then Do The Opposite.

Suzi McAlpine

I had a cool boss early on in my career called Carol. Carol was the ‘Queen of Wise One Liners’. She delivered these with penetrating wit, a minimum of sugar coating, at pace – and usually in between bites of an apple, which seemed to be her main sustenance during work hours. There were many… The post Feel Like Running Away? Then Do The Opposite. first appeared on Suzi McAlpine | The Art of Leadership.

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Leading Change May Need to Begin with Changing Yourself

Harvard Business Review

Behavior change is hard, but it’s a skill leaders who want to succeed amid near-constant organizational change need to develop. By increasing their self-awareness, committing to change, overcoming limiting thoughts, and deliberately practicing new behaviors, leaders raise the likelihood that the change initiatives they’re tasked to lead will be successful.

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How to B.U.I.L.D. T.R.U.S.T.

Leadership Freak

Average leaders get things done. Exceptional leaders build environments where others get things done. Average leaders fix. Exceptional leaders build. B.U.I.L.D.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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Starting Thought Leadership Early | Vaishali Dialani

Peter Winick

The benefits of starting thought leadership ASAP. An interview with Vaishali Dialani about her thought leadership journey and how starting earlier in her career has paid off. An investment in thought leadership – for yourself or your org – compounds over time. Starting earlier in your career will have a greater impact. So what’s stopping you from getting started?

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Leading Thoughts for September 21, 2023

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. John Tierney and Roy Baumeister on it’s what you don’t do: “Being able to hold your tongue rather than say something nasty or spiteful will do much more for your relationship than a good word or deed. “Remember the Negative Golden Rule—it’s what you don’t do unto others that matters most—you can avoid grief and save energy.

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Your Business Needs a Secret Sauce: Enter the 3 Uniques™

Chief Outsiders

Today, we’re going to whip up a secret sauce. Now, I can’t promise that this tasty combination will result in your anointment as a Kitchen Hero or the envy of Gordon Ramsay. But when basted upon your business, your clandestine condiment could unlock the kind of business success that will have your competitors salivating and your customers asking for seconds.

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How to Communicate a Merger or Acquisition in 9 Steps

David Grossman

Mergers and acquisitions, or M&A as the process is more commonly known in the business world, reached an all-time high in 2021 as companies struggled to find their footing following shutdowns and a “new normal” brought about by the pandemic. While M&As made headlines at that time with mega-deals in the $20- to $30-billion range, in 2023, M&A is taking a new form – but no less impactful for companies and their employees.

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3 Rules for Being Yourself at Work

Leadership Freak

You stumble into success when you practice being yourself. It happened to me when I stopped trying to impress people.

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From Basketball to Books | Owen Sammarone

Peter Winick

Using thought leadership to follow your passion. An interview with Owen Sammarone about moving from basketball coach to book influencer. The road to becoming a Thought Leader is never a straight one. So going from college basketball coach to book influencer might not seem that odd. Still, the map to get there is fascinating! Our guest today is Owen Sammarone the Founder and CEO of Unleash the Knowledge, LLC; an online, educational community of lifelong learners and avid readers helping authors

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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How FlexJobs Engages Customers With Proactive Messages

Help Scout Leadership

Learn how FlexJobs was able to double traffic and contacts during the pandemic as a result of their Beacon and Message setups in Help Scout.

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Why Great Leaders Reward Effort And Not Only Results

Lolly Daskal

It’s natural for a leader to want to see results from their team. After all, the success of any organization depends on achieving results. But while results are certainly important, great leaders know that it’s also crucial to reward effort and not just results. Here are a few reasons why: Encouraging effort can lead to better results: By rewarding effort, you encourage your team to put in their best effort, which can ultimately lead to better results.

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AI Trends for the Progressive CEO: Navigating the Transformative Landscape

Chief Outsiders

By: Ed Valdez and Angus Robertson It’s hard to think of another digital trend that has shaken the foundations of conventional wisdom as AI has. Though artificial intelligence has existed in some form since the 1950s, it has taken the emergence – and the related spinal shivers – of Open AI’s ChatGPT product to truly advance the conversation.

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The Power of Self Leadership

Mark Sandborn

What Should Always Come before Leadership Before you earn the right to lead others, you must first be able to lead yourself. Nobody wants to follow someone who hasn’t demonstrated the discipline and skills to be personally successful. How can that person help others be more successful? Self-leadership is the first step toward leading others. What is Self-Leadership?

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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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Between Stupidity and Wisdom

Leadership Freak

There’s a name for people who are too stupid to know they are stupid. The Dunning–Kruger effect. You haven't learned anything unless you're a fool. Wisdom is always learning.

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Straddling the Worlds of Front and Back of House | Curtis Bateman

Peter Winick

What it takes to find success on both sides of an organization. An interview with Curtis Bateman about practicing what you preach and setting yourself up for a successful exit. There are few thought leaders who work behind the scenes to create, develop, and deploy programs while simultaneously being the face of the brand. What does it take to find success on both ends?

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Internal Communications Plan: 7-Step Strategy and Template

David Grossman

We hear all the time that internal communication functions are stretched thin. “There are too many priorities. Everything’s important. We have so many messages to get out to employees. So many vehicles but we’re not sure which work and which don’t. We don’t have the time to get it all done or enough people or enough budget…” Sound familiar? Having a strategic internal communications plan in place for your function is a critical step to getting your time organized, prioritizing, planning, resourc

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How The Best Organizations Develop Great Leaders

Lolly Daskal

Great leaders are essential for the success of any organization. They provide direction, set the tone, and inspire others to achieve their best. But how do the best organizations develop great leaders? Through the following strategies: Identifying and promoting potential leaders: The best organizations have a system in place for identifying and promoting potential leaders.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Finishing Strong: Gearing Up to End the Year

Michael Hyatt

Where Did I Win? Listing your wins helps you begin from an abundance mindset. And it’s easy to lose track of just how much you’ve accomplished. So make a list. Review your calendar, journal, and planner (especially your Weekly Previews). What did you make happen in the last three months? What has that made possible? […] The post Finishing Strong: Gearing Up to End the Year appeared first on Full Focus.

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10 Common Thinking Errors Leaders Make

Mark Sandborn

Leadership is not an easy task, and even the best leaders are susceptible to errors in thinking that can hinder decision-making and, ultimately, organizational success. Research shows the most common cognitive biases and fallacies affecting leaders. Recognizing and avoiding these pitfalls can significantly enhance leadership effectiveness. Here is a list of those ten most common thinking fallacies leaders suffer from (and should avoid): 1.

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10 Self-Defeating Behaviors You Need to Let Go

Leadership Freak

“What you most need will be found where you least want to look.” Attributed to Carl Jung You repeat what you ignore. What self-defeating behaviors might you be ignoring?

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Data Governance | Lauren Maffeo

Peter Winick

Creating and maintaining data governance policies. An interview with Lauren Maffeo about the importance of data governance and how it can be implemented. Data Governance may not sound exciting – but it’s critical! It covers your company produces, consumes, collects, and destroys data. So, with businesses generating and using more data than ever, why is this role so often forgotten?

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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5 leadership myths – and what you should believe instead.

Suzi McAlpine

Leadership is full of half-truths and well-worn assumptions. This week, I explore five of the recurring myths about leadership I come across – and provide tips around what we, as leaders, can be doing (and thinking) instead. So, what are these common 5 myths? 1. I’m really approachable, so my team tell me the truth.… The post 5 leadership myths – and what you should believe instead. first appeared on Suzi McAlpine | The Art of Leadership.

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Manager Vs Leader: Which One Are You?

Lolly Daskal

When it comes to leadership, the terms manager and leader are often used interchangeably, but they are not the same thing. A manager is responsible for maintaining the status quo and ensuring that tasks are completed on time and within budget. A leader, on the other hand, is focused on creating a vision and inspiring others to work towards a common goal.

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Leading Thoughts for September 28, 2023

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Bill Taylor on humility and ambition: “Exceptional performance begins with extraordinary insights. But that doesn’t mean it’s your job to come up with those insights. In businesses built on new ideas, generating and evaluating ideas is everybody’s business.

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Navigating Product Changes in SaaS Support

Help Scout Leadership

The constant changes ins SaaS software can create extra work for support teams, and can require an almost sales-like approach. Here's how to succeed through periods of change.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Choose Humble Strength Over Arrogant Weakness

Leadership Freak

Every leadership skill is made beautiful by humility. We're giving away 5 copies of our new book, "The Vagrant," on today's post.

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Elevating the Event Space | Kraig Kleeman

Peter Winick

Getting a conference audience to stand up and pay attention. An interview with Kraig Kleeman about crafting custom live performances for events and connecting with C-Suite executives. All right thought leaders – be honest. Have you ever nodded off a little during a presentation? Now imagine a conference filled with rock and roll, choreographed numbers, and comedy.

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Back To School Success: 5 Basics

Michael Hyatt

By now, schools across the country are back in session. Students and families are establishing new rhythms and navigating new responsibilities. Help your household find their stride with a few back-to-school basics. Create simple “before school” and “after school” rituals You may know about the “workday startup” and “workday shutdown” rituals. For a student, school […] The post Back To School Success: 5 Basics appeared first on Full Focus.

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5 Things Empathetic Leaders Never Do

Lolly Daskal

Empathy is a crucial trait for any leader, especially those who want to succeed. Leaders who understand the perspectives and emotions of others and make decisions accordingly are more effective. They foster a positive and inclusive culture, build strong relationships with their team members, and are more likely to make better decisions. But there are certain things that empathetic leaders never do.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too