Harvard Business Review

AUGUST 31, 2023

Today’s workers feel numbed by a fragmented, unpredictable, and overwhelming collection of collaboration tools — the very things advertised to boost their productivity. They know they’re overloaded and feel exhausted but believe there is little or nothing they can do to slow the onslaught of communication. The authors explored how collaboration technology bloat impacts employees and tried to help people take control over their work.

Advertising 143

Advertising 143

Lolly Daskal

AUGUST 29, 2023

When it comes to leadership communication it is important to be aware of your communication style and how it impacts your employees. There are four basic toxic communication styles and if you want to be a great leaders you need to avoid them at all cost: Passive Communication: Passive communication is characterized by a lack of assertion and a tendency to avoid confrontation.

Employee Engagement 108

Employee Engagement Leadership Development Manager 108

Michael McKinney

AUGUST 30, 2023

T HERE IS danger when success goes to a leader’s head. King Solomon wrote, “Pride goes before destruction and a haughty spirit before a fall.” When this happens, they are at risk for what Donald Sull calls in Revival of the Fittest , active inertia. He explains what happens: Managers get trapped by success, a condition that I call active inertia , or management’s tendency to respond to the most disruptive changes by accelerating activities that succeeded in the past.

Marketing 100

Marketing Manager 100

Suzi McAlpine

AUGUST 8, 2023

I was thrilled and honoured to get a sneak peak of Lauren Parson’s book Thriving Leaders Thriving Teams, and its full of practical pearls of wisdom for leaders. This topic really got me thinking so I’m delighted to have Lauren share an excerpt from her book and sprinkle your day with goodness in a book… The post How to speak your team member’s language of appreciation (so your praise doesn’t miss the mark). first appeared on Suzi McAlpine | The Art of Leadership.

205

205

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

Benefits

Get Lighthouse

AUGUST 17, 2023

When you start managing a new team, there's a lot of uncertainty: What do they think of you? Will everyone get along? How was their last manager? And are they a talented team? Starting anything new is always hard, and when you involve multiple other people, personalities, and habits, it ups the difficulty level significantly. As a manager, you need a strong relationship with your team, which starts with what you do on day 1.

Manager 132

Manager Reorganization Engineering Revenue 132

Thought Leaders LLC

AUGUST 30, 2023

For you to get the most out of the members of your high performing team, you need to empower them. For you to get the most out of the members of your high performing team, you need to empower them. Remember, on a high performing team, those team members are typically very self-motivated, and they like being self-directed. You need to understand how letting go of your agenda, creating space for them to flourish, and then accepting that there are different ways of doing things is going to bring ou

Project Management 108

Project Management Manager 108

Lolly Daskal

AUGUST 31, 2023

As a leader, it’s important to earn the respect of your team. But how can you do that? One way is by using the right words and phrases that inspire respect and confidence in your leadership. Here are 6 magic phrases that leaders can use to inspire leadership respect: “What do you think?” – This phrase shows that you value the opinions and ideas of your team and that you are open to hearing their thoughts.

Leadership Development 106

Leadership Development Manager 106

UVA Darden

AUGUST 30, 2023

Outcomes-Based Financing: The Quality Education India Development Impact Bond burtonc Wed, 08/30/2023 - 14:08 1 September 2023 Business, Ethics & Society Finance & Accounting Public-Private Partnerships Impact Investing Social Impact Maggie Morse The Social Challenge Financing Quality Education India has made enormous progress in education to achieve a 99 percent rate of primary school access, but what of the quality of education available for children in India?

Education 105

Education Scaling Accounts Government 105

Help Scout Leadership

AUGUST 22, 2023

It’s easy to add a new messaging support channel, but can your business deliver high-quality service through that channel at sufficient scale? Here are some ways in which you can make it happen.

Scaling 111

Scaling 111

Get Lighthouse

AUGUST 4, 2023

How are my managers really doing? What's really happening in my organization? What do my people really think? Am I missing anything important? Whether you're a veteran leader or brand new to having a real hierarchy below you, these kinds of questions are likely to be on your mind often. The more removed from the day-to-day work you are, the harder it is to have a feel for what's happening and how people are really doing.

Manager 131

Manager Retention Engineering Revenue 131

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

Diversity

Leadership Freak

AUGUST 31, 2023

My brain never leaps to the best thing that could happen. People usually jump to negative conclusions. Imagined catastrophes make stability unlikely.

Leadership Development 112

Leadership Development 112

Harvard Business Review

AUGUST 30, 2023

Companies often misunderstand the problem of users leaving their platforms. Disintermediation is a sign that your customers don’t think you are adding as much value as you think you are. Firms struggling with disintermediation can take simple steps to stop the bleeding before it’s too late — if they understand what’s really taking place. They should consider six factors: urgency, rake, risk, skill, frequency, and modularity.

127

127

Rhythm Systems Growth

AUGUST 27, 2023

Having the right Key Performance Indicators (KPIs) on your CEO dashboard is very important to ensure you drive the right behaviors in your business, monitor the right results, and make the right adjustments to grow your business and hit your targets. I often get the question, particularly with new clients that do not have KPI dashboards established, “What KPIs should we be tracking?

KPI 98

KPI 98

Association Now Workplace

AUGUST 23, 2023

Professional development plays a significant role in attracting, retaining, and growing staff. One expert shares ways associations can prioritize learning and development without breaking the bank. Recruitment and retention remain top-of-mind concerns for employers in 2023. Research has shown that for many employees, the decision to stay or leave is influenced by whether an organization offers staff professional development opportunities.

Education 98

Education Human Resources Recruitment Banking 98

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Retention

Help Scout Leadership

AUGUST 22, 2023

How ChatGPT — or other generative AI tools — can be used to help answer customer service queries and deliver better service. How good is ChatGPT and in what other ways could it be used in customer service situations?

104

104

Niagara Institute

AUGUST 22, 2023

Psychological safety isn’t just another throwaway, corporate buzzword. Psychological safety at work is something that influences the employee experience - for better or worse - every single day. Unfortunately, it’s still a work in progress for many. In 2022, 61% of leaders with diversity-related titles said they were only “somewhat confident” that their employees felt a sense of belonging, inclusion, and psychological safety at work, while another 24% said they were “somewhat unconfident.

Inclusion 98

Inclusion Diversity Benefits 98

Leadership Freak

AUGUST 30, 2023

The life you want won’t appear like a rabbit out of a hat. Magic won’t help. Just take the next step. Fear stands between you and the life you want.

Leadership Development 106

Leadership Development 106

Harvard Business Review

AUGUST 29, 2023

The most effective approach to DEI is also the best for controlling legal risk: Focus your DEI program on interrupting the bias that’s constantly transmitted through basic business systems. This is how most corporate DEI programs, which typically focus on trainings and tweaks to organizational systems to level the playing field, already work.

Human Resources 116

Human Resources Recruitment Diversity Inclusion 116

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

Scaling

UVA Darden

AUGUST 18, 2023

The Haiti Humanitarian Air Bridge: Facilitating Aid burtonc Fri, 08/18/2023 - 10:24 18 August 2023 Business, Ethics & Society Operations & Technology Public-Private Partnerships Maggie Morse The Social Challenge Delivery of Aid for Health Crises Nongovernmental organizations (NGOs) around the world rely on air transportation to deliver material assistance to communities experiencing emergencies.

Transportation 98

Transportation Scaling Operations Government 98

Scott Elbin

AUGUST 22, 2023

Very few of us wake up in the morning with the goal of making someone else’s day more difficult. On the other hand, I doubt many of us wake up with the goal of making someone else’s day great. My guess is most of us wake up with the goal of taking care of whatever is on the to-do list for the day and then get on with our business. That’s kind of a shame because that extra intention of making someone else’s day great is a force multiplier.

Benefits 98

Benefits 98

Help Scout Leadership

AUGUST 22, 2023

This guide will walk you through how to get started with Help Scout. You’ll learn all the fundamentals of the platform, from managing your mailbox to creating self-service support with Docs, Beacon, and more.

Manager 98

Manager 98

Association Now Workplace

AUGUST 15, 2023

The American Psychological Association’s survey is based on new U.S. Surgeon General guidelines around wellness at the office. American workers not only want their employers to do more on behalf of their emotional well-being but also report high levels of workplace toxicity and harassment, according to a new survey. The 2023 Work in America Survey , conducted by the American Psychological Association and released last month, found that nearly a fifth of U.S. workers (19 percent) describe their w

Compensation 98

Compensation 98

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

BetterUp

AUGUST 9, 2023

Jump to section The importance of a LinkedIn opener 8 LinkedIn message templates to connect with your network What can you do with Linkedin connect messages? What else can you do on LinkedIn?

98

98

Harvard Business Review

AUGUST 28, 2023

None of us want to admit that we would rather feel overwhelmed than underwhelmed. In fact, we often experience a greater sense of our own value when we’re working than we do when we’re not. Working is not just a way to stay busy, but also to prove our worthiness – to others and to ourselves. The result is that without the right guardrails in place, we silently collude with employers who encourage us to overwork through intense pressure to perform.

Manager 98

Manager 98

Thought Leaders LLC

AUGUST 8, 2023

Learning to ask the right questions in the right way is a key technique for surfacing blindspots that can easily be overlooked. The best leaders know that the questions they ask are as important as the answers they provide. Today’s post is by Robert Bruce Shaw, author of Leadership Blindspots: How Successful Leaders Identify and Overcome the Weaknesses That Matter ( CLICK HERE to get your copy).

98

98

Association Now Leadership

AUGUST 6, 2023

In his keynote at the 2023 ASAE Annual Meeting & Expo on Sunday, entrepreneur and Shark Tank star Daymond John shared his five principles for success that will help association execs propel both their careers and organizations. Like everyone in 2020, entrepreneur and “Shark Tank” star Daymond John was nervous about the future. But he’s found that crises often pull people together.

98

98

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

Onboarding

Chief Outsiders

AUGUST 22, 2023

When you think about the tech you use in your business today, does this sound familiar: endless spreadsheets, confusing email chains, clunky legacy systems? Many times this happens because of concerns about the cost and complexity of trying new approaches.

Marketing 98

Marketing 98

Association Now Workplace

AUGUST 24, 2023

The new work of associations often requires adding new staff positions to the org chart. Association pros shared the roles they think would most benefit their organizations—from digital strategists to revenue experts and career-focused professionals. In our latest digital Deep Dive package , we looked at new staff roles that associations are introducing to better align better with goals and strategy.

Revenue 98

Revenue Marketing Advertising Benefits 98

BetterUp

AUGUST 8, 2023

Jump to section How to write a career objective for a resume 4 career objective examples for beginners 4 career objective examples for experienced professionals 4 objective examples for student resumes Land the interview in just a few sentences

98

98

Harvard Business Review

AUGUST 25, 2023

Feeling undermined, unappreciated, or unsupported by a colleague when you’re both in the same meeting can lead to loss of trust, along with feelings of self-doubt and lack of confidence. But looking to see what you can do to help the situation, rather than dwelling on what someone is doing to you, can begin to ease tension and repair a dysfunctional working relationship.

Manager 98

Manager 98

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.

Benefits