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Today’s workers feel numbed by a fragmented, unpredictable, and overwhelming collection of collaboration tools — the very things advertised to boost their productivity. They know they’re overloaded and feel exhausted but believe there is little or nothing they can do to slow the onslaught of communication. The authors explored how collaboration technology bloat impacts employees and tried to help people take control over their work.
When it comes to leadership communication it is important to be aware of your communication style and how it impacts your employees. There are four basic toxic communication styles and if you want to be a great leaders you need to avoid them at all cost: Passive Communication: Passive communication is characterized by a lack of assertion and a tendency to avoid confrontation.
T HERE IS danger when success goes to a leader’s head. King Solomon wrote, “Pride goes before destruction and a haughty spirit before a fall.” When this happens, they are at risk for what Donald Sull calls in Revival of the Fittest , active inertia. He explains what happens: Managers get trapped by success, a condition that I call active inertia , or management’s tendency to respond to the most disruptive changes by accelerating activities that succeeded in the past.
Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
It’s easy to add a new messaging support channel, but can your business deliver high-quality service through that channel at sufficient scale? Here are some ways in which you can make it happen.
When you think about the tech you use in your business today, does this sound familiar: endless spreadsheets, confusing email chains, clunky legacy systems? Many times this happens because of concerns about the cost and complexity of trying new approaches.
If you're like my clients, you're a highly capable professional with many accomplishments to your credit. In my experience people with that kind of track record tend to be ambitious--sustained success always involves some luck, but it's rarely an accident. To achieve big things you need big dreams, something Henry David Thoreau knew well: "In the long run men only hit what they aim at.
If you're like my clients, you're a highly capable professional with many accomplishments to your credit. In my experience people with that kind of track record tend to be ambitious--sustained success always involves some luck, but it's rarely an accident. To achieve big things you need big dreams, something Henry David Thoreau knew well: "In the long run men only hit what they aim at.
As a leader, it’s important to earn the respect of your team. But how can you do that? One way is by using the right words and phrases that inspire respect and confidence in your leadership. Here are 6 magic phrases that leaders can use to inspire leadership respect: “What do you think?” – This phrase shows that you value the opinions and ideas of your team and that you are open to hearing their thoughts.
Here are a selection of tweets from August 2023 that you will want to check out: 7 Ways to Welcome Constructive Feedback as a Leader by @RonEdmondson VIDEO: @ArtPetty interviews Bill Schaninger , co-author of Power to the Middle for The Experts channel What have you changed your mind about? (And if you haven’t, it could be time you need to!) by @suzimcalpine Ten Critical Keys For Designing a Creative Culture by @PhilCooke Fifty Something with More Gas Left in the Career Tank But Need a Change?
Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.
While waiting in the drive through line at Starbucks this morning, I noticed a man helping his small son out of the back of his SUV. When the little boy emerged, he was wearing a full astronaut suit, complete with the most realistic helmet complete with tinted visor I’ve ever seen. I gave the young astronaut a thumbs up, and his dad looked at me and shrugged, suggesting he had no idea what possessed his son to dress up like a space man today.
One of the most important lessons I have learned about productivity is this: It’s less about managing time and more about managing energy. Why? Because time is fixed, but our energy can flex. Most people get this exactly backward. They cram their day with tasks, thinking they can get it all done. Instead, they end […] The post 3 Ways to Get the Rest That You Need to Succeed appeared first on Full Focus.
As a leader, it’s natural to have moments of self-doubt and insecurity. However, sometimes these feelings can escalate into what is known as imposter syndrome, a feeling of unworthiness or inadequacy despite evidence of success. If you’ve ever felt like an imposter at work, you’re not alone. In fact, research shows that imposter syndrome is common among high-achieving individuals.
I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Associate Professor Tod Bolsinger on leading change: “Groups are hardwired to believe that survival usually means reinforcing the way things have always been. So when an organization feels stress, the default behavior of most organizational leaders is to solve the problems for our organizations rather than change our organizations for meeting the needs
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
I was thrilled and honoured to get a sneak peak of Lauren Parson’s book Thriving Leaders Thriving Teams, and its full of practical pearls of wisdom for leaders. This topic really got me thinking so I’m delighted to have Lauren share an excerpt from her book and sprinkle your day with goodness in a book… The post How to speak your team member’s language of appreciation (so your praise doesn’t miss the mark). first appeared on Suzi McAlpine | The Art of Leadership.
If you want to make progress on your goals, you’ll need to trade intensity for consistency. Follow these 4 steps to get moving today. The post 4 Ways to Make Daily Progress on Your Goals appeared first on Full Focus.
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
When it comes to leadership it’s easy to get caught up in the hustle and bustle of everyday tasks and responsibilities. However, as a leader, taking the time to practice gratitude can have a huge impact on your leadership skills and overall well-being. Here are five reasons why gratitude will make you a better leader. Gratitude improves your relationships: Expressing gratitude towards your team and colleagues can help improve relationships and create a more positive work environment.
F IGHTER PILOTS must make thousands of decisions, often with incomplete information during each flight. U.S. Air Force fighter pilot and Chief of Training Systems Hasard Lee helped develop a program to boost pilots’ critical thinking skills and mental toughness to skew the odds in their favor when making these critical decisions. He passes the lessons learned on to us in The Art of Clear Thinking.
“The greatest intellectual discovery of this generation is that the real cause of problems is solutions.” Eric Sevareid. Overcome the danger of solutions: #1.
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
How ChatGPT — or other generative AI tools — can be used to help answer customer service queries and deliver better service. How good is ChatGPT and in what other ways could it be used in customer service situations?
With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too
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