Lolly Daskal
NOVEMBER 28, 2023
Being a successful leader is not easy. Those who have never held a position of leadership may believe that once they get to the top, they can expect others to cater to their needs, but it’s the other way around. Successful leadership is not about power and prestige, but it’s about leading and guiding others, taking on responsibilities and putting in the work to be a good leader and it comes with hardship.
Harvard Business Review
NOVEMBER 28, 2023
In the past, hours of leg work and research were required to create relevant and resonant sales interactions. With seller time at a premium, this sort of intensive prep work typically falls by the wayside for average sellers. But advances in AI are fast removing the excuse that this type of prep is too time-consuming. Modern sales platforms have the potential to help the average seller get to expert-level preparedness, in a fraction of the time, increasing their relevance and credibility with bu
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AIHR
NOVEMBER 28, 2023
Can an employee morale survey transform your organization? Well, yes, because it’s about uncovering the truth. According to a Society for Human Resource Management study, employee morale is the single most important predictor of employee engagement. Enthusiastic employees have higher wellbeing, better retention, lower absenteeism and higher productivity.
Harvard Business Review
NOVEMBER 28, 2023
In 2018, the secretary of defense directed the Navy to increase the number of available F/A-18s from 260 to 341 jets within one year. Here’s how they did it.
Speaker: Kaitlin Ruby Carroll
Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha
Association Now Leadership
NOVEMBER 28, 2023
The final weeks of the year are an opportunity to celebrate. Beyond the party, though, experts recommend that you call out 2023’s achievements, and show how you’ll support them in 2024. The end of the year is typically slower, as members and staffers alike turn their attention to the holidays and opportunities to spend time off with family. It’s also a moment, though, when the stresses of the past year catch up with people.
Harvard Business Review
NOVEMBER 28, 2023
Failed deliveries cost companies billions of dollars each year, while impacting customer satisfaction and damaging retailers’ reputations. The author shares findings from original research based on transaction and delivery data from an e-commerce retailer in a Latin American megacity and a delivery company in Singapore. He and his colleagues also interviewed delivery drivers to understand the issues they encounter on the road.
OrgDev Digest brings together the best content for management professionals from the widest variety of industry thought leaders.
Scott Elbin
NOVEMBER 28, 2023
Lately, it’s felt like “I’ve got a new boss,” season in the coaching conversations I have with executives. I’ve had several of them in the past few months and there are some patterns I’ve noticed in the conversations. First, getting a new boss is anxiety inducing, especially for more senior executives. The further along you are in your career, the more likely you are to have carved out a lane for yourself and established a track record of success.
Leadership Freak
NOVEMBER 28, 2023
You probably feel uncomfortable giving constructive feedback. Don't carelessly it quenches enthusiasm. Done skillfully it increases someone's confidence. Here are 16 ways to give constructive feedback like a human.
15Five
NOVEMBER 28, 2023
For the second year in a row, Gartner reports that leader and manager development is the #1 priority for HR leaders. Gartner’s survey about the top HR priorities in 2024 uncovered that 76% of HR leaders say their managers are overwhelmed by the growth of their job responsibilities, and 73% say leaders and managers aren’t equipped to lead change. Considering the crucial importance of manager effectiveness—it influences nearly every aspect of the work experience and is a top driver of employee eng
Harvard Business Review
NOVEMBER 28, 2023
A conversation with the founder and former CEO of Panera Bread and current chairman of Cava.
Speaker: Jeremy York
2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.
Mark Sandborn
NOVEMBER 28, 2023
What are the cognitive challenges leaders at the highest levels face? Leadership, especially at the C-level, is a journey of high-stakes decisions and complex challenges. The intensity of this role often exposes leaders to cognitive biases—subtle yet profound thinking errors that can misguide decisions and strategies. While these biases can affect anyone, thinking mistakes made by leaders often have a more severe impact.
Harvard Business Review
NOVEMBER 28, 2023
How should the fashion company scale its adaptive fashion line?
Chris LoCutro
NOVEMBER 28, 2023
The ‘S’ Personality Blueprint for Conflict Resolution Ever wondered how understanding different personalities can shift the way we handle conflicts in our teams? Join us for an engaging conversation as we uncover insights that can make a positive impact on your team dynamics. Whether you’re a seasoned leader or just starting in your career, understanding ‘S’ personalities can be a game-changer in fostering a harmonious work environment.
Ascend
NOVEMBER 28, 2023
Having a consistent flow of qualified sales leads would be a boon to any business. Generating high in quantity and quality leads is a marketer's most important objective. A successful lead generation engine is what keeps the funnel full of sales prospects while you sleep. Surprisingly, few marketers feel their lead-generation campaigns are effective.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Kellogg Insight
NOVEMBER 28, 2023
As the costs of China’s pandemic experience are tallied, younger generations are confronting a disconcerting new reality.
Niagara Institute
NOVEMBER 28, 2023
So, your goal is to improve your communication skills ? To become someone who can communicate in the workplace with confidence? No problem. We’re going to help you make that a reality. In this article, you’ll find 20 ways to improve your communication skills. There is a mix of ideas that will cost you nothing and others that will cost something. The idea is that over time and with the right amount of commitment, using some combination of these ideas will help you achieve your goal of upskilling
Walk Me
NOVEMBER 28, 2023
An LMS, short for Learning Management System, is a digital platform designed to facilitate the creation, delivery, and monitoring of training programs and courses. Implementing an LMS within an organization is more than selecting and populating the correct software with content. It’s a comprehensive process that calls for clear objectives, meticulous planning, continuous evaluations, and numerous data-driven decisions.
Harvard Business Review
NOVEMBER 28, 2023
Sponsor Content from SAP.
Speaker: Hanh Nguyen
In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.
BetterUp
NOVEMBER 28, 2023
Jump to section Why it’s hard to ask for help When to ask for help: 5 scenarios How to ask for help personally and professionally Finding the strength in seeking help
Ascend
NOVEMBER 28, 2023
During a webinar with Hustle Fund, Gaurav Agarwal, Chief Growth Officer at ClickUp (valued at $4b), shared valuable insights on getting to $3M ARR.
BetterUp
NOVEMBER 28, 2023
A skills gap analysis can uncover weak spots in your workforce and help build an action plan to bring you up to speed. Here’s a seven-step guide.
Help Scout Leadership
NOVEMBER 28, 2023
Help Scout has acquired SupportAgent.ai, an AI-powered drafting tool for Help Scout conversations. Learn more about this acquisition and what it means for Help Scout customers.
Speaker: Miriam Connaughton and Donald Knight
As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.
Mark Sandborn
NOVEMBER 28, 2023
What are the cognitive challenges leaders at the highest levels face? Leadership, especially at the C-level, is a journey of high-stakes decisions and complex challenges. The intensity of this role often exposes leaders to cognitive biases—subtle yet profound thinking errors that can misguide decisions and strategies. While these biases can affect anyone, thinking mistakes made by leaders often have a more severe impact.
Help Scout Leadership
NOVEMBER 28, 2023
This is not an article about how AI will change the world of customer service over the next decade. It’s about how AI might change your working life as a support pro this year — or next year — and what you can do about it.
LSA Global
NOVEMBER 28, 2023
A Common but Risky Mistake Regarding HiPO Roles to Retain Most talent leaders rightfully focus on investing in and retaining key players in senior leadership positions. High potential employees (HiPOS) have a positive multiplier effect on company performance and organizational health. In fact, companies with strong succession planning pipelines grow profits twice as fast as their peers.
Help Scout Leadership
NOVEMBER 28, 2023
Learn how to use Instagram as a means of business growth and discover the different tools your business can use to get the most out of the platform.
Speaker: Ginamarie Wells, PhD MCC
Building a talent pipeline that supports diversity requires more than just intent - it demands strategic action. The landscape of diversity recruiting is continually changing, and staying informed on emerging trends is essential for HR and recruiting professionals. Join us for a forward look into the latest trends and innovations shaping the future of diversity recruiting.
AIHR
NOVEMBER 28, 2023
Boolean search in recruitment helps you become more efficient at identifying potential best-fit candidates, find the talent your organization needs, and enhance your recruitment process. This is especially important in today’s business landscape, where 77% of global employers are struggling to find the talent they need to succeed. In this article, you will learn what Boolean search in recruitment is, best practices to optimize your sourcing process, how Boolean search works on different recruitm
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