Alison Green

DECEMBER 22, 2024

This post was written by Alison Green and published on Ask a Manager. Im on vacation. Here are some past letters that Im making new again, rather than leaving them to wilt in the archives. 1. My employee might give me drugs for Christmas I’m a manager of a the warehouse team at our company and earlier today a member of the sales team who reports to me and who I have a good rapport with asked me if I smoke pot.

Sales 104

Sales Sales Manager 104

Eric Jacobsen Blog

DECEMBER 22, 2024

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver serv

Hospitality 59

Hospitality Energy Manager 59