Mon.Oct 16, 2023

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Managing a Project? Formalize Your Follow-Up Process.

Harvard Business Review

One of the biggest mistakes in project management is that simply telling someone to do something is enough for it to get done. In most cases, especially with longer and more complex projects, assigning work isn’t enough, explaining work isn’t enough, and even planning out work isn’t enough. Follow-up is the key to making sure the work actually gets done.

Manager 143
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How AI is Changing the Role of Leaders

Lolly Daskal

In a world increasingly influenced by artificial intelligence (AI), the role of leaders is undergoing a transformation. As the complexities of technology continue to unfold, effective leadership requires a new blend of traditional managerial skills and technological fluency. Here’s how the landscape is shifting: Integrating Data-Driven Decisions: AI provides leaders with comprehensive data analytics that enable better decision-making.

Education 115
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Evaluating ROI on Your Company’s Learning and Development Initiatives

Harvard Business Review

Historically, the challenge with implementing learning and development programs has been the difficulty in quantifying the impacts on organizational performance. Leaders can use an approach called balanced benchmarking, borrowed from operations management, to conduct a needs assessment and apply training where it can be most effective. The author explains how this approach was applied at a firm in the legal services industry and offers five strategies for implementation.

ROI 131
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12 Things the Worst Leaders Do That You Can Learn From

Leadership Freak

Don’t pour gravel in the stew. Leave out things the worst leaders do. Ask yourself, "How can I do the opposite of leaders who struggle stumble and fail?

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Research: Flexible Work Is Having a Mixed Impact on Employee Well-Being and Productivity

Harvard Business Review

According to Gallup research, workers around the world who are working in hybrid or remote roles say they experience more stress and anger than their colleagues who work onsite full-time. At the same time, these remote and hybrid employees say they’re consistently more engaged than full-time onsite workers. This presents a complicated challenge for company leaders: Full flexibility means employee well-being might be in jeopardy.

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Building a Resilient Team: A New Way to Look at Psychological Safety

Thought Leaders LLC

Unlock resilience in your organization through psychological safety. Forge a strong workforce, thrive in modern challenges. Today’s guest post is b y Joshua Berry, author of Dare to Be Naive: How to Find Your True Self in a Noisy World (CLICK HERE to get your copy). In a small, dimly lit workshop, a skilled blacksmith once molded raw iron into finely crafted tools.

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Step Back to Press On

Michael Hyatt

Last week, we explored how Q4 pushes people to accumulate tasks, activities, and obligations. The driver behind that accumulation? Urgency. Urgency drives us to go, go, go. We move through the day at a frenetic pace, cramming in everything we can. We fight accumulation by simplifying. We fight urgency by stopping. When we stop, we […] The post Step Back to Press On appeared first on Full Focus.

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Effective Leadership Transition: A 6-Step Guide for Communicators

David Grossman

Leadership transitions are pivotal moments in the life of any organization. When managed effectively, new leaders can quickly gain the confidence and trust of their teams and prepare the organization for a strong future. Yet many research studies have found that transitions are often famously mishandled. Communicators are a common key missing link in helping leaders reverse that trend.

Manager 70
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Let’s Talk About Our Failures

Harvard Business Review

When you feel like you have only yourself to blame, listen to this.

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A 5-Step Process to Pressure Test Your Growth Strategy

Rhythm Systems Growth

You’ve identified a potential winning move. Before fully launching and investing significant resources, how do you methodically assess its viability and refine it?

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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How Do I More Effectively Build Stakeholder Alignment?

Harvard Business Review

A senior leader must learn how to gain trust with his stakeholders.

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15 of the Best Leadership Podcasts for Professional Growth (2023)

BetterUp

Check out these 15 leadership podcasts that feature important lessons from a wide range of voices. Learn to become a better leader on your commute or break.

Manager 52
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Conversational AI for Customer Service: How to Get it Right

Help Scout Leadership

In this post, we take a closer look at conversational AI, an area of AI technology now playing a large role in customer support experiences. We cover what it is, how it works, and how it can be used as part of a successful support strategy.

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Mastering Recruitment Marketing: What You Need To Know in 2024

AIHR

Recruitment marketing is no longer a ‘nice-to-have’ talent acquisition strategy ; it’s become an absolute necessity to compete for the best job candidates. Companies that invest in recruitment marketing strategies receive a 3x increase in candidate quality , which explains why 86% of organizations are prioritizing talent marketing. This article takes a deep dive into the key elements of a successful recruitment marketing strategy.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.