Tue.Oct 08, 2024

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How Leaders Fail Introverts and 3 Strategies That Lead to Success

Leadership Freak

Introverts thrive when you adapt to their strengths. I know better, but I screwed up a meeting with an introvert. Here are 10 ways leaders fail with introverts, but don't have to. I offer the 3 best things you can do for the introverts on your team.

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10 Things to Do When Transitioning To A New Leadership Role

Lolly Daskal

Stepping into a new leadership role can be both exciting and challenging. As you take on new responsibilities, expectations, and challenges, it’s natural to feel a mix of enthusiasm and apprehension. The transition period is crucial, as it sets the tone for your leadership style and the impact you’ll have on your team and the organization as a whole.

Accounts 216
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How to Create a Predictive Customer Service Strategy (and Why You Should)

Help Scout Leadership

Learn how predictive customer service leverages AI, machine learning, and data analytics to anticipate customer needs, improve satisfaction, and boost loyalty.

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my community was destroyed by the hurricane — how do I function at work?

Alison Green

This post was written by Alison Green and published on Ask a Manager. Readers, can you help with this one? I had a question I’m hoping to get your or your readers’ input on. I live, and work remotely from, one of the Southern Appalachian communities that was most severely impacted by Hurricane Helene. I’m very lucky in that I’m safe, my people are safe, and I didn’t have catastrophic property damage.

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The Hidden Skills That Separate Good Leaders from Great Ones

Speaker: Chandra McCormack, CPA, MBA, NACD.DC

Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult

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19 Culture Metrics To Track When Measuring Company Culture (in 2024)

AIHR

Culture metrics provide crucial information into the ‘pulse’ and overall health of a company’s culture and work environment. Up to 46% of job seekers consider culture when applying for a new position, and 91% of U.S. managers prioritize cultural fit as much as, if not more than, skills and experience; understanding how to measure and track these factors is essential.

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how do I live down a reputation for being “extra”?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: How does one shake a reputation at work for being “extra”? Three years ago, I joined my current organization and quickly became known as a go-getter, an innovator, and someone good at their job. Senior level colleagues would learn about programs I had developed, express admiration, and ask to borrow the idea.

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5 Ways to Earn Serious Consideration for a Medical Device

Ascend

Getting a new medical device into a health system's formulary can be challenging. Here are five essential milestones medical device companies can share with stakeholders to build trust and credibility and earn serious consideration.

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Level Up Your Leadership Skills Beyond the Boss Role

Refresh

Professional development doesn’t end once you land a leadership position. Continuous learning is a critical component to growing… The post Level Up Your Leadership Skills Beyond the Boss Role first appeared on The Express Blog.

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40 Letting Go Quotes To Propel Your Forward In Life

BetterUp

Jump to section When is it time to let go?

Manager 52
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Job Seeker Report: Honesty in the Workplace is a Priority for US Job Seekers

Refresh

Job seekers say honesty is advantageous for both employees and companies. Eighty-nine percent of U.S. job seekers think… The post Job Seeker Report: Honesty in the Workplace is a Priority for US Job Seekers first appeared on The Express Blog.

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Future of HR: Navigating Transformation in the Digital Age

Speaker: Jeremy York

Join us for a thought-provoking exploration of the rapidly evolving HR landscape as we examine how technological innovation, regulatory changes, talent strategies, and evolving diversity approaches are reshaping the profession. This webinar will provide HR professionals with practical insights on leveraging AI and emerging technologies while maintaining compliance in an increasingly complex regulatory environment.

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What Is Fear Of Missing Out (FOMO) And How To Overcome It

BetterUp

Jump to section What is fear of missing out (FOMO)? What is the root cause of FOMO? How to deal with FOMO in your life FOMO vs. JOMO vs.

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595 | Face the Facts: Stop Avoiding Tough Conversations in Business – Part 2

Chris LoCutro

In today’s episode of The Chris LoCurto Show, we dive into part two of our series on overcoming conflict avoidance. This episode is all about learning how to have tough conversations and gaining tools to handle them effectively. If you haven’t yet listened to part one ( Episode 594 ), go back and listen to that first, as it sets the foundation for understanding your conflict tendencies and how to develop skills to face them.

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Stop Ignoring Your High Performers

Harvard Business Review

Managers often make a costly mistake in leaving high performers to perform at their maximum capacity without support, choosing to instead devote their time and attention to underperformers. In doing so, though, these high performers are often left feeling overlooked and neglected. Contrary to popular belief, high performers need just as much attention as underperformers — just not in the same way.

Manager 28
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employee thinks I’m sending “secret messages” about time off, coworker is annoyed I won’t stay late, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My employee thinks I’m sending “secret messages” about how much time off she has I’m a new manager with less than a year of experience, and I manage one direct report, Sally. We’re both based in the U.S., while our director is in the UK.

Travel 111
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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How to Give Busy People the Time to Innovate

Harvard Business Review

Most companies are full of really busy people, which makes it hard to slow down and focus on trying new things. At the same time, stopping everything to focus on innovation can leave day-to-day tasks neglected. So, how can leaders make sure workers are able to balance operational necessities with innovation? Four strategies can help: 1) Clearing the “process debt” that’s blocking innovation time; 2) Subtracting something old before you add something new; 3) Putting innovation at the top of the l

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my coworker insisted on inviting her sister to my wedding

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: This happened a while ago, but I’m still weirded out by it. I worked in a very close-knit, small office (five people), where I got along very well with everyone except one person, “Gertrude.” Gertrude was in her first job out of school, so it’s likely she was new to working world etiquette, but it seemed like she constantly tried to put herself as someone who was doing it all, while act

Media 105
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How to Manage — and Avoid — Mental Fatigue

Harvard Business Review

Three strategies to prevent mental exhaustion from derailing your day.

Manager 24
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Employee Relations Specialist: Job Description, Salary & How To Become One

AIHR

85% of employees deal with conflict at some level, and 72% of Gen Z workers say good relationships with colleagues are more important than salary. An effective employee relations strategy, often managed by an Employee Relations Specialist, can help mitigate the negative consequences of workplace conflict by fostering a positive and supportive work environment.

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Miss One Change, Face Major Risk: The New Compliance Crisis In HR And How To Fix It

Speaker: Ann Meyers Piccirillo

From rapidly changing state-level labor laws and evolving workplace protections to new compliance expectations around pay equity and hybrid policies, HR teams are navigating a constant wave of regulatory updates. It’s not just about reacting anymore; it’s about anticipating risk, aligning stakeholders, and taking a smarter, proactive stance. In this session, we’ll cut through the noise and help you focus on what matters.

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Why AI Isn’t Enough To Beat The Competition

Harvard Business Review

A conversation with the Eccles School of Business’ Jay Barney about where you can find long-term value from the latest tools.

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