Wed.Feb 28, 2024

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How to Make Small Talk with Anyone from Anywhere

Harvard Business Review

Meet-and-greet conversations can be uncomfortable. And they can feel especially daunting when you’re paired with strangers from different cultures, like when networking in a global business context. In this setting, light and introductory-style conversations (what some of us know as “small talk”) can be very helpful, and even necessary. Small talk is a quasi-universal tool for initiating conversations with strangers from different cultures, for building a quick rapport, and for planting the seed

Diversity 144
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What is HR Analytics? All You Need to Know to Get Started

AIHR

HR analytics allows HR professionals to make informed decisions and create strategies that will benefit employees and support organizational goals. This has a significant impact on organizational performance , leading to as much as a 25% rise in business productivity, a 50% decrease in attrition rates, and an 80% increase in recruiting efficiency. In this article, we will explain what HR analytics is, its benefits, as well as how to get started and grow in your HR analytics capabilities.

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What Employees Need from Leaders in Uncertain Times

Harvard Business Review

It’s one thing to lead through a normal range of uncertainty with its ups and downs. But how do you lead when the inflections, disruptions, dislocations, and other threat conditions pile up, as they have in the last few years? While the leader has little to no control over the external competitive environment, they have astonishing influence over the internal performance environment, including employee engagement, morale, and productivity.

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How to Recruit the Right People For Your Team

Thought Leaders LLC

Recruiting the right people involves creating appropriate role descriptions and knowing where to look. One of the most exciting aspects of building a high-performing team is recruiting people to be members of that team. There’s nothing better than finding that really talented person who wants to come work with you. So as you think about doing this recruiting and finding the right people, you need to understand how to create role descriptions based on the team’s skill needs.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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The Key to a Fulfilling Career? Variety.

Harvard Business Review

If you feel bored or unfulfilled by a job you once relished, you might be succumbing to what scientists call habituation: our brain’s tendency to react less and less to things that don’t change, so that what once brought joy and meaning can stop doing so over time. The antidote is to pursue variety, both inside and outside of work, since ample research shows that people are most engaged and satisfied when they are learning something new.

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The Ultimate 2024 Guide to Applicant Screening (Plus Screening Question Examples) 

AIHR

According to a study by Leadership IQ , 46% of newly hired employees will not succeed in their new roles within 18 months. This illustrates the need for proper applicant screening as a critical gateway to securing top talent. Yet it’s fraught with challenges that can lead to hiring missteps. The study reveals that new employees often underperform or fail, not due to a lack of technical skills but because of a flawed interview process.

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The Five Opportunities of Good Fortune

Leadership Freak

Jay Elliot became a Sr. VP at Apple because he struck up a conversation with a stranger in the waiting area of a restaurant. The stranger was Steve Jobs. Don’t wait for good fortune but welcome it when it knocks.

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update: can I offer to pay a coworker’s vet bill?

Alison Green

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer wondering if they could offer to pay a coworker’s vet bill (#2 at the link)? Here’s the update. I reached out to my coworker the evening that the letter was published. I texted him and made the offer to cover the testing for a diagnosis, up to a certain amount of money, and that if he was uncomfortable with it, he was free to ignore the text completely.

Manager 96
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How Etsy Became Profitable — Without Sacrificing Its Purpose

Harvard Business Review

If you’re trying to define your organization’s purpose, this episode is for you.

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should I tell my boss my coworker is working a second job during her hours for us?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I wanted to get your thoughts on something that has bugged me for a while. My coworker has a second job as a photographer and does photoshoots during work hours when we are required to be in the office (only three days a week, mind you). I am aware that Covid created a new way of making money with side hustles and taking on a second remote job, but we are required to be in the office three days a week, and she

Manager 86
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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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The Evolution of Performance Management at Help Scout

Help Scout Leadership

VP of People Leah Knobler shares why we outgrew our old performance management system, how we revamped the process to embrace a more performance-driven culture at Help Scout, and what we've learned along the way.

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The Future of Employee Experience: The EX Value Driver Model

AIHR

The concept of employee experience (EX) has rapidly become a key area of focus for HR professionals aiming to create more human-centric workplaces. Some organizations view EX as the silver bullet solution, poised to revolutionize the dynamics between employers and employees. Others, however, view EX skeptically, dismissing it as merely a trendy rephrasing of longstanding HR practices without offering substantive benefits.

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can I teach a very disorganized employee to be more independent?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I have a question about helping my employee get organized. She has two pivotal job duties which are closely tied but not directly linked — I could technically have two people doing each piece separately, but the volume as a small business doesn’t warrant that number of employees.

Manager 67
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What Are Analytical Skills? 9 Examples & Tips to Improve

BetterUp

Jump to section What are analytical skills? Why are analytical skills important?

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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All You Need To Know About The Types Of Employee Recognition

Vantage Circle

In our workplace, employee recognition is the heartbeat of our culture – it fuels our passion, inspires our efforts, and celebrates our victories. Join us as we uncover the power of recognition, where every thank you, every nod of appreciation, paints a brighter picture of our collective success. 83.6% Of Employees Feel That Recognition Affects Their Motivation To Succeed At Work By Structure Formal Recognition Formal recognition programs are structured initiatives within organizations de

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Lighthouse Leadership Weekly #57: Signs You're a Great Manager, Ask Lighthouse returns, and more

Get Lighthouse

Thanks to everyone who followed up on old emails that I missed your replies to because they went to our spam. I've done my best to reply to all of them and keep an out to make sure nothing else ends up in spam that shouldn't. If you haven't heard from me yet, please reply and let me know, because we now are working through some DNS settings that also appear to mean some of my emails to you aren't getting through.

Manager 52
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How Local Businesses Can Compete with Larger Rivals

Harvard Business Review

Community engagement can help to set you apart.

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75 Shadow Work Prompts for Healing, Growth, & Mental Health

BetterUp

Jump to section The importance of shadow work How to do shadow work: 3 tips What are shadow work prompts?

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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What is Knowledge Management? A Beginner’s Guide

Help Scout Leadership

Learn the basics about knowledge management and some practical tips to start building your own system.

Manager 45
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do I have to drive my employee’s employee, AI attending meetings, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. Do I have to drive my employee’s employee? I have an employee (there is a middle manager between us, so I am his grandboss) who doesn’t have a car. He was told when he got hired he needed a car for this job and he said he would get one.