Wed.Dec 13, 2023

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You Need More Than Data to Understand Your Customers

Harvard Business Review

Today we have more data than ever before, yet marketers still struggle to understand their customers. That’s because today’s marketers have mistaken information for intimacy. The author, who ran strategy for Wieden+Kennedy, describes an ethnographic research campaign his team conducted on behalf of McDonald’s. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom.

Marketing 158
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How to Manage Your Leadership Frustration Successfully at Work

Lolly Daskal

No leader can avoid or hide from adversity and frustration. Intelligent leaders are self-aware and emotionally intelligent enough to realize they can deal with frustration by exercising emotional control. Preparing for rough situations ahead of time allows leaders to respond to frustration rather than react to it. Here is how you can control your leadership frustration successfully at work: Be Responsive Not Reactive: Successful leaders manage their frustration by being responsive, rather than r

Manager 109
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8 Essential Qualities of Successful Leaders

Harvard Business Review

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business School professor Linda Hill, one of the world’s top experts on leadership.

Manager 145
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The 9 Box Grid: A Practitioner’s Guide

AIHR

The 9 box grid is a well-known tool for talent management and succession planning. In this practical guide, we will explain how categorization in the 9 box grid works, the talent management action steps per category, and provide an Excel template for quick reporting. Let’s dive in! Contents What is the 9 box grid? Advantages of the 9 box grid Creating a 9 box grid The 9 box grid explained Applying the 9 box grid in talent management 9 box grid for succession planning 9 box grid Excel template an

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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3 Myths About Hiring People with Criminal Records

Harvard Business Review

Research suggests that generalized fears about hiring people with a criminal history — such as fear they’ll commit another crime — are tough to square with the facts. An expansion of what’s often called “second-chance” or “fair-chance” hiring could drive a triple win for the U.S. economy: Employers get the workers they need, people with convictions get jobs they need, and costs to society decline with the lower rates of re-offending that are associated with holding a job.

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A Practical Guide To Leaders Prepare For The Next Global Crisis

Tanveer Nasser

If I were to ask your employees if your organization is ready to navigate the next global crisis, what would they say? As much as we’d like to think we’re prepared for whatever crisis comes our way, the pandemic and subsequent global supply chain crises clearly proved many organizations are.

Manager 113

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70 New Year's Resolutions For Leaders

Eric Jacobson

With 2024 fast approaching, it's a good time to identify your New Year's Resolutions for next year. To get you started, how about selecting one or more of these 70 New Year's resolutions for leaders? Perhaps write down five to ten and then between now and January 1, think about which couple you want to work on during 2024.

Education 104
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How To Perform a Talent Review in 2024 (Your In-depth Guide)

AIHR

Talent reviews are vital in a tough economy because they enable organizations to strategically assess their workforce, optimize resource allocation, and prepare for changing market conditions. Talent reviews identify high-potential employees, top performers, and potential successors for critical roles, ensuring that talent is aligned with evolving business needs and growth strategies. 77% of business leaders agree that their organizations should help employees become more employable through rele

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What’s the #1 Job that Marketing Needs to Do for Your Business?

Chief Outsiders

I joined a group of colleagues recently to brainstorm a request from one person’s client: “Develop a catchy, differentiating idea that hooks prospects.

Marketing 110
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Good Disruption: AI + Entertainment

UVA Darden

Good Disruption: AI + Entertainment burtonc Wed, 12/13/2023 - 09:53 11 December 2023 Operations & Technology Marketing & Sales Digital Transformation In conversation with Yael Grushka-Cockayne Michael Lenox Your browser does not support iframes, but you can visit The proliferation of AI has given rise to fear of job replacement across many industries, including entertainment.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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How to Make Your Meetings More Efficient

Thought Leaders LLC

You should spend less time in meetings and more time driving results. Follow these four tips to make your meetings more efficient. When you’re running a high-performing team, one of the most valuable assets you’ve got is time. And so much of our time gets consumed by worthless activities, the most worthless being meetings that don’t have a purpose and aren’t efficient.

Assets 97
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Top 50 New Year Office Party Ideas

Vantage Circle

Get ready to ring in the New Year at the office! This blog is packed with the 50 best New Year Office Party Ideas for 2024 to make your celebration a hit. New Year marks the start of a beautiful journey—a day filled with fresh goals, joyful moments, and warm beginnings. As the first party of the year, let's cherish its significance. Explore this blog for top office New Year party ideas, including exclusive suggestions for remote teams and various company sizes to suit different budge

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Unlock Better Performance With Effective Employee Self-Evaluations (With Examples)

15Five

Performance review. There are perhaps no other words in the English language that create so much stress for employees. (Well, maybe “we need to talk” is up there, too.) But while performance reviews can be nerve-wracking, they help you bring out the best in your people—and there are ways to make them less stressful. One powerful strategy? Including self-evaluations in every performance review.

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Inside BMW’s Decarbonization Strategy

Harvard Business Review

If you’re making complex strategic decisions based off of big, emerging trends in your industry, this episode is for you.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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52 New Year’s Resolutions Ideas for 2024 Plus Tips to Keep Them

BetterUp

Setting – and forgetting – our goals is a time-honored tradition. Here are the most popular New Year's resolution ideas and tips on how to keep them.

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A.I. Is Driving an Information Revolution

Harvard Business Review

Perplexity.ai’s co-founder and CEO discusses the looming challenges in AI research and product development.

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ConvergePoint Alternatives: 6 Best Policy Management Choices for (Almost) Any Business Sector

Sweet Process

Last Updated on December 13, 2023 by Owen McGab Enaohwo Start your free 14-day trial of SweetProcess No credit card needed. Cancel anytime. Click Here To Try it for Free. The global policy management software market size was valued at $962.18 million in 2019, and is projected to reach $3.06 billion by 2027, growing at […] The post ConvergePoint Alternatives: 6 Best Policy Management Choices for (Almost) Any Business Sector appeared first on SweetProcess.

Manager 64
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The Hidden Costs of Layoffs

Harvard Business Review

It can take years for companies to bounce back from these setbacks.

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Behind The Curtain: How Todays Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.

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Four Leadership Lessons From Clark Griswold

AlignOrg

As another year draws to a close, it’s time to reflect on what we’ve learned and what we hope to accomplish in the new year. I suggest we draw inspiration from a man whose leadership skills often go unrecognized – the king of Christmas himself, Clark Griswold. Many of you know Clark as the hapless dad who watches his perfectly planned Christmas go up in flames…literally.

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What Is Continuous Learning And Why It Is Important?

Walk Me

Continuous learning involves an employee consistently acquiring new skills, knowledge, and insights. It reflects an individual’s continuous growth in response to both the needs of their organization and broader industry trends, as well as global changes. Your team can more efficiently and enthusiastically champion your company’s objectives and vision when equipped with up-to-date and relevant knowledge.

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The Collaborative: Insights from the 2023 Center for Purpose and Performance Event

BetterUp

Dive into insights from the inaugural event of the Center for Purpose and Performance, exploring leadership, trust, diversity, and high-performance mindsets.