Andrew Chen

DECEMBER 20, 2016

Instead of turning off the new channels we tried in March, we would probably make the decision to scale them. Some are devoted to helping onboard a new customer. Dollar Shave Club and the Case of Subscription Ecommerce – Support, Shipping for Free Trial? Dollar Shave Club is a subscription ecommerce business.

SaaS 111

SaaS Sales Sales B2C 111

Andrew Chen

NOVEMBER 1, 2018

The reason for this is that the steps for starting and scaling a new startup share many of the same skills as investing in a new startup: 1) First, we seek to understand the existing state of customer growth – including growth loops, the quality of acquisition, engagement, churn, and monetization.

Metrics 111

Metrics Scaling Marketing Media 111

Growth Hacker

APRIL 11, 2022

If your marketing director was unsure about a new acquisition strategy and, through your small scale tests, you have some data that proves that this is the right direction, don't make the decision and get the credit. Growth teams exist to help others make better decisions: at the end of the day, you are a validator of some kind.

eCommerce 52

eCommerce Marketing Sales Sales 52

Walk Me

JANUARY 3, 2024

Features Efficient Onboarding and Training Processes: Streamlines employee onboarding and ongoing education. Integrated eCommerce and Monetization Features : Monetize courses effortlessly with built-in tools. Automated Onboarding and Offboarding Processes : Streamlines employee transitions seamlessly.

Manager 52

Manager Software Compliance User Experience 52

Andrew Chen

SEPTEMBER 4, 2018

Why onboarding is so important for retention/churn. And then we layered in payment integration and each time we did that the total growth of the company would actually accelerate which is very hard to do at scale. . And then there’s this dynamics on how does it scale over time, CAC tends to go up, LTV tends to go down.

Marketing 75

Marketing Metrics Retention eCommerce 75