Growth Hacker

APRIL 4, 2023

They cannot reverse engineer their challenges, mostly because they are chasing goals that are unvalidated and unproven. What are the KPI(s) that define success for this objective? The end is the learning around which you get closer to achieving a main KPI — which should be clearly defined and agreed upon before any step gets taken.

KPI 94

KPI Engineering Compensation Retention 94

Harvard Business Review

MAY 30, 2018

Its young engineers had come up with a technical solution that dramatically reduced downloading delays for users accessing data for their apps. The technology held appeal for network engineering departments at both telecom providers and digital service providers. Explicitly align any insights gained to KPI improvements.

KPI 12

KPI Banking User Experience Engineering 12

Harvard Business Review

JUNE 1, 2017

Virtual agents like Alexa and Siri only perform tasks; our digital selves will actually determine and define those tasks. Think of them as “selvesware,” analogous to recommendation engines for books to read or movies to watch. Tracking which selves deliver the best performance and outcomes could become a new KPI.

KPI 11

KPI Performance Review Government Software 11