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Output vs. Outcome-focused teams!

Growth Hacker

Some departments (marketing, sales) are more output-oriented, while a few others (growth) are outcome-based. The Sales and Marketing team example: The majority of sales and marketing planning activities I have ever participated in all have one characteristic in common: they are somehow predictable?

KPI 97
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Using the W Framework to build your growth strategy

Growth Hacker

Objective 1: Upsell to the x-cohort of users who are using feature X; KPI 1: Increase upsell of x-cohort in X% Objective 2: Cross-sell to the y-cohort of users when they do Y. Vertical and horizontal integration for strategy building is definitely the ultimate success factor for every growth strategy.

KPI 96
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7 KPIs to Measure Employee Engagement

Zenefits

20% more sales. The textbook definition of employee engagement is the degree to which employees invest their energy toward meeting company goals and outcomes. Your HR software can help you manage the key performance indicators (KPIs) that signal when employees are not giving their all at work. 10% higher customer ratings.

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Contrast Bias: Everything HR Professionals Must Know

AIHR

Let’s look at another example of contrast bias in recruitment: Aaron, Brenda, Chong, and Danusha are all being considered for a senior sales position. One of the salespeople has done unusually well, exceeding their sales targets and boosting the company’s profits. Despite this, you find yourself leaning towards the first candidate.

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592 | How to Calculate Risks and Rewards in Business

Chris LoCutro

I love taking a risk if I know that the benefit can definitely outweigh any possible negative effects and that I've got my backside covered. What about increasing our efficiency, putting things in place that, you know, definitely are a risk? And now we have increased sales. But I always had an understanding of what could happen.

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Change Management in Digital Transformation (Get it right!)

Walk Me

Have a clear definition of what the future state business processes will look like. For example, you’d show the sales team how the new system will help them get more business and close more deals. The KPI should drive the change that you’re going for. How will people do their roles and responsibilities?

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Compassionate Accountability | Nate Regier

Peter Winick

Nate explains how he has developed a working definition of compassion that helps to shift our mindsets. In addition, we can help you implement marketing, research, and sales. But I’ve been the hard, accountable KPI metrics guy. So we’ve developed a working definition of compassion that helps us shift our mindset.

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