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Culturechange is a big undertaking, which requires a lot of effort and big investments in terms of resources. For this reason, measuring culturechange is necessary to know how your business is progressing and what impact the transformation has on your business. Contents What is culturechange?
Art Kleiner is the Editor in Chief and Principal at Kleiner Powell International (KPI). And then there are buyers who are the subset of the people that would read what you’re putting out into the universe and go, Wow, I want a higher KPI. We hope you’ll take a moment to really internalize their great advice!
Having a community of practice with the change team and representatives from the strategy or transformation side of the business. And include the functional areas like IT that enable the business to generate revenue to minimize disruption. Nonetheless, change management is expensive. And celebrating once each is achieved.
Layer on the fact that PBS stations receive a small but vital revenue stream from federal and state governments, and you had an almost ideal scenario for paralysis. The KPIs also helped ensure our failures were disciplined failures, not the result of sloppiness. The change was rapid and profound.
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