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As we evaluate the progress of Digital HR in recent years, it has not only become more resilient but also more innovative. In the past few years, organizations have been playing a game of catch-up, building the digital capabilities to support remote and hybrid work and ensuring full digital self-service.
It’s becoming increasingly clear that in the second phase of digitaltransformation, you can’t go it alone. By second phase, I mean the creation of entirely new offerings that are possible only because of digital technology. Some industries, meanwhile, are way back on the learning curve.
Recommenders continuously learn and improve from userexperience. Recommenders are digital platforms for virtuous cycles. Crossing the Digital Divide. In my experience, legacy managements too frequently misunderstand recommenders’ role in driving innovation and culturalchange. Insight Center.
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