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Which Departments Can Be Automated? An SMB Guide

Zenefits

Sales processes. A solid Customer Relationship Management (CRM) platform makes it easier to automate sales funnels and keep your sales team on task. You can automate email sequences that alert your sales team when it’s time to follow up with a call. Compliance deadline reminders.

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How Marketers Can Get More Value from Their Recommendation Engines

Harvard Business Review

Whether managing sales funnel conversions or customer journey touch-points, marketers will spend less time searching for answers than weighing recommended alternatives. Should analytics emphasize prescriptive, directive, and comprehensive compliance? These are as much questions of culture and values as business process.