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CPOs need to move beyond Excel spreadsheets and invest in tools that add a layer of connectedness to the workflow. To reduce unnecessary spending, they should be judicious about what’s in their tech stack because SaaS tools are often underutilized.
Companies like TradeShift, Procurify and SPS Commerce already capture interaction data through their workflow management tools. These software as a service (SAAS) providers are powering the first few instances of the commercial graph today. But they are not the only ones eyeing this new opportunity. Keep watching this space.
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