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The Ultimate Guide to Small Business Customer Service

Help Scout Leadership

With access to fewer resources and generally leaner teams, small businesses need to be more creative and tactful in their approach to customer service. The importance of customer service for small businesses. So why exactly is customer service important for small businesses?

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New Year’s Resolutions For Small Businesses

Zenefits

The more intentional you are about those changes and the goals they do (or don’t) serve, the more beneficial they’ll be to you and your business. While new year’s resolutions tend toward the personal, here’s a guide to new year’s resolutions for small businesses. Step up your marketing game.

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Free Small Business and HR Compliance Calendar: November 2022

Zenefits

Open enrollment, Thanksgiving, Small Business Saturday, and holiday sales prep are just some of the events to have on your radar this month. Download our November Small Business and HR Compliance Calendar which includes plenty of holidays, compliance reminders, social media events, and other dates to know. November 1.

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Small Business Week 2023: Ways You Can Make an Impact

Zenefits

In 1953 the federal government created the Small Business Administration (SBA) to help business owners grow and prosper in our “Land of Opportunity.” Kennedy proclaimed the first National Small Business Week to honor top entrepreneurs in every state with special recognition and rewards. In 1963, President John F.

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How to Recession-Proof Your Small Business

Zenefits

Regular people and business owners can’t stop a recession any more than we could have stopped the pandemic. But one thing people can do is recession-proof their small business. Really, there’s no way to completely recession-proof a business. Any economic downturn will have an impact on most any small business.

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Types of Small Business Insurance to Reduce Your Risks

Zenefits

According to The Hartford, 4 out of 10 small businesses will file an insurance claim over a 10-year span.¹ So if you’re in business long-term, the chances of you needing a dependable insurance policy is great. Business insurance protects businesses by mitigating the risks of adverse events.

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7 Money-Saving Tips for Small Businesses When Choosing Payroll Providers

Zenefits

Finding the right payroll provider for your small business can be a daunting task, especially when you’re working within a limited budget. In this listicle, we present seven effective ways that small businesses can potentially save money when searching for payroll providers.