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13 ESG Metrics HR Leaders Should Use To Track Performance

AIHR

A growing number of companies are prioritizing purpose, linking profit to environmental, social, and governance (ESG) metrics that attract conscious investors, customers, and employees. Contents What are ESG metrics? When it comes to HR and ESG , numerous ESG-related responsibilities fall under the purview of Human Resources.

Metrics 98
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Customer Story: Brain.fm

Help Scout Leadership

Brain.fm’s switch to Help Scout in 2018 has helped actualize Brain.fm’s user-first mindset with easy reporting on customer support metrics, tracking and cataloging of common issues, and generating great social proof from positive support experiences. Measuring and benchmarking great support. Our number one core value is user first.

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The Ethical Benchmarking of HR analytics

AIHR

In this article, we discuss the state of the art of ethical benchmarking of algorithms and provide advice for practitioners in the field. The answer to the question of how we can assess the ethicality of HR analytics lie in benchmarks. Benchmarks measure properties and provide scores based on the ethical framework(s) they represent.

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7 Employee Engagement Models To Help Improve Engagement (In 2024)

AIHR

It also provides guidelines for tracking key metrics, such as turnover rate , to assess employee engagement’s bottom-line impact. Engagement is not about a survey or a metric but rather about measuring the organization’s ability to unlock the productivity of its people in a responsible and sustainable way.”

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The 7 Core HR Processes: Your Ultimate 2024 Guide

AIHR

HR process example: Performance appraisals HR works closely with managers to set performance criteria and benchmarks. Mapping HR processes entails visualizing the steps involved in HR functions , including roles, responsibilities, interactions, and workflows. The metrics you set at the start will help you measure your success.

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Employee Retention Metrics: Measuring the Key to a Thriving Workforce

Vantage Circle

Companies with data-driven PeopleOps teams use a range of metrics to gauge their success in retaining their workforce. This article explores these employee retention metrics. We’ll look at key metrics to track, as well as calculations, best practices, case studies, and more. What are Employee Retention Metrics?

Retention 105
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The HR Scorecard: A Full Guide

AIHR

They are also known as HR metrics , and more specifically HR KPIs , as they are metrics that are linked to the business strategy. In the previous example, the key deliverables include a decrease in lead time and a high ranking in the top employer benchmark. The key is, therefore, to link metrics and analytics to the business.