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13 ESG Metrics HR Leaders Should Use To Track Performance

AIHR

A growing number of companies are prioritizing purpose, linking profit to environmental, social, and governance (ESG) metrics that attract conscious investors, customers, and employees. Contents What are ESG metrics? When it comes to HR and ESG , numerous ESG-related responsibilities fall under the purview of Human Resources.

Metrics 98
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Candidate Experience Metrics: How To Measure and Improve Candidate Experience

AIHR

As the job market increasingly becomes candidate-centric, how job seekers view an organization can make or break its ability to attract and recruit top talent. Candidate experience metrics can help inform your HR hiring process. Collecting and analyzing these numbers matters. A high percentage can indicate a range of issues.

Metrics 81
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Customer Story: Brain.fm

Help Scout Leadership

Brain.fm’s switch to Help Scout in 2018 has helped actualize Brain.fm’s user-first mindset with easy reporting on customer support metrics, tracking and cataloging of common issues, and generating great social proof from positive support experiences. Measuring and benchmarking great support. Our number one core value is user first.

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Creating Alignment between Marketing and Sales | Winston Henderson

Peter Winick

Learning to understand how marketing, sales, and thought leadership can work together to create greater success. Are your marketing and sales teams aligned to the overall business goals of your company, or is each team focused on their own success? When this happens, neither department is focused on their own metrics or wins.

Sales 244
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12 Organizational Health Metrics HR Should Know

AIHR

What are some organizational health metrics HR should know and keep track of? 12 organizational health metrics to measure. Given the gray area around organizational health and the need for more consensus about what it means within an organization, business leaders often fail to set targets and track metrics to measure and improve it.

Metrics 144
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9 Employee Wellbeing Metrics to Track Right Now

AIHR

With people leaving organizations in droves and a tight labor market, there has never been a more urgent time to focus on employee wellbeing and engagement. Let’s have a look at all you need to know about employee wellbeing metrics. Contents What are employee wellbeing metrics? Useful employee wellbeing metrics.

Metrics 144
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10 Succession Planning Metrics You Should Know

AIHR

Tracking succession planning metrics helps you understand how you’re doing and what you need to do better. Let’s have a look at succession planning metrics your organization can learn a lot from. Common succession planning metrics 1. Other operational metrics. Common succession planning metrics.