15Five

JULY 18, 2019

But your OKRs should never be used to set metrics that fall under the “business as usual” or “work as usual” buckets—it is not a laundry list of your overall work deliverables. Commitment-based metrics are traditionally how most goal-setting methodologies have occurred in the past, and it is still how many organizations set goals.

Metrics 93

Metrics Revenue Deliverables Software 93

AIHR

MAY 14, 2018

Based on this data, metrics are calculated and displayed. On a more practical level, check out our dedicated article about what an HR dashboard is and it most important metrics. This article has multiple templates and metrics that can be used in a dashboard. The model below shows this process.

Compensation 105

Compensation Benchmarking Metrics Benefits 105

15Five

AUGUST 2, 2022

But these vanity metrics rarely, if ever, show how people perceive the culture in general and over time. These surveys start with a benchmarking process that allows you to gauge current levels of true engagement — even if they’re lower than desired — so you can measure for improvement over time.

Employee Engagement 105

Employee Engagement Benchmarking Energy Metrics 105

15Five

FEBRUARY 13, 2024

Remember the difference between kinetic and potential energy? Something like an explosion is an example of kinetic energy. A drawn bowstring, with an arrow aimed at a target, is potential energy. With the right input, all that potential energy turns into kinetic energy, and great things—like hitting the bullseye—can happen.

Energy 98

Energy Performance Review Benchmarking Strategic Planning 98

15Five

JUNE 1, 2017

The gist was based on Arianna Huffington’s book, Thrive : Our two main metrics for success are money and power, and they drive us to work longer hours, sleep with our phones and tablets, miss important moments with our families and impacts our health. Identify benchmarks and targets. Start by setting a baseline.

Metrics 94

Metrics Engineering Energy Benchmarking 94

AIHR

NOVEMBER 5, 2018

Absenteeism in this German 43,000 + people energy company has risen above benchmark. the UK retail business has systematically out-performed internal targets and external benchmarks, year on year. Business performance would increase if these three metrics would go up. Sick days at E.ON. People analytics also helped E.ON

Staffing 102

Staffing Benchmarking Transportation A/B Testing 102

AIHR

JULY 17, 2023

The task force aimed to drive systemic change by listening to those affected, setting goals and tracking relevant metrics, and creating new programs and processes as part of the solution. Establish diversity goals and metrics for hiring. Action plan Conduct a thorough review of existing hiring practices and identify potential biases.

Implementation 98

Implementation Inclusion Diversity Recruitment 98

Andrew Chen

JANUARY 9, 2020

I did a Q&A on Quora about investing, growth channels, metrics, and life as a startup CEO — it was fun, and some of the answers ended up getting a million views! Magic metrics indicating a startup probably has product/market fit. Lots of benchmarking. Started as a tweetstorm. What do you look for an investment?

Marketing 110

Marketing Retention B2B Scaling 110

Zenefits

SEPTEMBER 8, 2022

The textbook definition of employee engagement is the degree to which employees invest their energy toward meeting company goals and outcomes. Here are some of the KPI metrics to examine as part of your employee engagement strategies. This KPI metric should be part of your regular reporting. 10% higher customer ratings.

Employee Engagement 52

Employee Engagement KPI Administration Metrics 52

Vantage Circle

MARCH 24, 2019

But this is hardly a suitable benchmark in measuring employee productivity as a whole. Key Results are a set of metrics that measure one’s progress towards fulfilling the objectives. Increased energy levels and improved work ethics. An ideal worker comes to the office before anyone else and leaves after everyone else.

Project Management 96

Project Management KPI Employee Engagement Benchmarking 96

15Five

AUGUST 2, 2019

But your OKRs should never be used to set metrics that fall under the “business as usual” or “work as usual” buckets—it is not a laundry list of your overall work deliverables. Commitment-based metrics are traditionally how most goal-setting. Less is more. Balance Ambition and Success. organizations set goals. often do more.

Metrics 40

Metrics Deliverables Revenue Software 40

15Five

AUGUST 25, 2023

Reliable benchmarks, calibration sessions, and targeted metrics play a pivotal role in demonstrating the effectiveness of HR interventions to executive stakeholders. It is also crucial to recognize that recovery is not just the absence of work; it’s an active process that replenishes energy and supports adaptation.

ROI 52

ROI Inclusion Diversity Benchmarking 52

Get Lighthouse

NOVEMBER 17, 2023

If not, it's time for you to learn how to calculate this critical metric. They’re different metrics, but are caused by the same reasons. That’s why monitoring your retention metrics has to be a priority. Bring positive energy, take ownership of mistakes, and model the work ethic you want to see.

Retention 52

Retention Metrics Hospitality Advertising 52

Vantage Circle

MAY 20, 2024

Employee Feedback: These platforms provide software that offers Surveys, Anonymous Feedback, Actionable Insights, eNPS score, Benchmarking, Track Engagement, Negative Feedback Management, 360-degree Feedback, and Heatmaps. Metrics like participation rates, productivity improvements, and employee satisfaction surveys help evaluate ROI.

Employee Engagement 105

Employee Engagement Software Media ROI 105

Vantage Circle

JANUARY 31, 2022

This percentage drops to 15% if you consider the metrics worldwide. Visionary organizations channel this energy in the right direction to improve performance. You need to collect data to understand your efforts, weak areas, and a benchmark for the future. Which metrics will you use? Engaged workers perform better.

Employee Engagement 98

Employee Engagement Benefits Onboarding Diversity 98

Harvard Business Review

SEPTEMBER 19, 2012

Analysis of the data shows two important relationships: Resource efficient companies — those that use less energy and water and create less waste in generating a unit of revenue — tend to produce higher investment returns than their less resource-efficient rivals.

Benchmarking 20

Benchmarking Metrics Revenue Energy 20

Andrew Chen

JANUARY 9, 2020

I did a Q&A on Quora about investing, growth channels, metrics, and life as a startup CEO — it was fun, and some of the answers ended up getting a million views! Magic metrics indicating a startup probably has product/market fit. Lots of benchmarking. Started as a tweetstorm. What do you look for an investment?

Marketing 52

Marketing Retention B2B Scaling 52

Harvard Business Review

JULY 13, 2012

Your KAM champion should be passionate about KAM and needs to have good influencing skills and great energy levels. Step Six: Set the right metrics. Traditional sales metrics — such as the amount of time spent with the customer — are irrelevant to KAM. Step Seven: Benchmark and build.

Account Management 17

Account Management Accounts Manager Sales 17

Vantage Circle

MAY 20, 2024

Employee Feedback: These platforms provide software that offers Surveys, Anonymous Feedback, Actionable Insights, eNPS score, Benchmarking, Track Engagement, Negative Feedback Management, 360-degree Feedback, and Heatmaps. Metrics like participation rates, productivity improvements, and employee satisfaction surveys help evaluate ROI.

Employee Engagement 52

Employee Engagement Software Media ROI 52

Harvard Business Review

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 14

Metrics KPI ROI Revenue 14

Harvard Business Review

JANUARY 31, 2017

This difference in strategy means that business users are more likely to have access to a consistent set of up-to-date metrics for decision making, and the organization can generate predictions about their business from data they collect. more likely to use data to benchmark customers and advise them on how to realize greater value.

Digital Transformation 15

Digital Transformation Operations Benchmarking Insurance 15

Harvard Business Review

FEBRUARY 16, 2017

After experimenting with a number of potential behavioral metrics, we settled on using one that approximates average weekly working hours as our primary measure. Working with two Fortune 100 companies, we looked to test the assumption that highly engaged employees are more productive.

Employee Engagement 15

Employee Engagement Metrics ROI Benchmarking 15

Harvard Business Review

MARCH 31, 2015

As a non-commercial, academic-based enterprise, we provide a neutral ground for accelerators to share confidential data, which allows us in return to provide the community with rank-based benchmarking and aggregate statistics without revealing confidential information about individual start-ups.

Benchmarking 14

Benchmarking Operations Metrics Revenue 14

Harvard Business Review

MAY 5, 2016

Cable companies enviously and despairingly benchmark Netflix and Amazon to learn how they quasi-autonomously cultivate subscribers and binge viewers. Management focused attention and effort on more quickly identifying and “exceptions handling” the edge cases that took the most time and energy to resolve.

User Experience 13

User Experience Metrics Benchmarking Transportation 13

Harvard Business Review

SEPTEMBER 24, 2014

This includes having a tangible plan for what data is being sought, what changes will be made based on the findings, how the results of these changes will be measured, and the return on investment that justifies the time and energy put into the project.

Benchmarking 14

Benchmarking Strategic Planning Accounts Sales 14

AIHR

DECEMBER 4, 2024

Beyond environmental concerns like carbon footprint reduction, organizations are addressing social metrics, such as diversity, equity, and inclusion , and governance factors like transparent decision-making and ethical leadership. Read more 13 ESG Metrics HR Leaders Should Use To Track Performance 5.

Compliance 52

Compliance Metrics Diversity Government 52

Harvard Business Review

DECEMBER 8, 2015

Tony Schwartz, chief executive of The Energy Project, recently wrote in a New York Times column that “most companies invest in building the skills of their employees. Each performance metric can be tracked not only against Privia benchmarks but nationally across the athenahealth provider network.

Assets 13

Assets Workflows Administration Insurance 13

Harvard Business Review

AUGUST 5, 2014

The CMO also worked with the finance office and product managers to link pricing and benchmark data into the RFP process, which improved quality and response times. To do so, it linked customer and operational performance metrics, and then prioritized them based on their ability to lift customer satisfaction and market performance.

Banking 14

Banking Marketing Revenue Sales 14

Harvard Business Review

MAY 24, 2013

Pension giant CalPERS noted in a 2009 report that "companies with more diverse boards.have higher performance on key financial metrics, such as return on equity, return on sales, and return on invested capital.". Urban Outfitters'' recent move to nominate a woman to serve on its board ought to serve as a case in point.

Diversity 8

Diversity Government Compensation Benchmarking 8

Harvard Business Review

SEPTEMBER 24, 2014

This includes having a tangible plan for what data is being sought, what changes will be made based on the findings, how the results of these changes will be measured, and the return on investment that justifies the time and energy put into the project.

Benchmarking 8

Benchmarking Strategic Planning Accounts Sales 8

Vantage Circle

OCTOBER 29, 2021

How much time and energy do they want to spend on their work, and what do they expect from their employers. Low metrics on engagement and satisfaction could be the signs of disengaged employees who could most probably resign. What is Driving the Great Resignation? Our Vantage Pulse solution is built to take care of this HR need.

Retention 96

Retention Compensation Employee Engagement Implementation 96

Harvard Business Review

JUNE 12, 2015

By most of these metrics, the care compared well with others in the industry — but this wasn’t showing up in the overall satisfaction scores. Having benchmarked other hospitals, Lakeland’s leaders knew that more favorably located hospitals typically achieved higher patient scores with similar service levels.

Hospitality 15

Hospitality Benchmarking Metrics Government 15

Harvard Business Review

JUNE 12, 2015

A company’s goal of increasing renewable energy usage by 25% requires that people understand the nuances of different forms of renewable energy and how to take stock of current usage. The specificity of this target certainly renders it an effective benchmark. First, consider comprehensibility.

ROI 15

ROI Energy Benchmarking Transportation 15

Vantage Circle

JANUARY 31, 2025

That’s the kind of team energy you want. Use benchmarks : Compare your findings to industry standards (if available) or past survey results to see where your company stands. Interpreting these metrics provides valuable insights into the organization's health and helps identify areas for improvement.

Metrics 107

Metrics Scaling Retention Employee Engagement 107

Vantage Circle

DECEMBER 30, 2024

Maybe it’s the quiet tension in conversations or the noticeable dip in energy during meetings. Even small gripes, like confusion over new software, can sap energy if they’re ignored. Have you ever walked into a team meeting and felt an undercurrent you couldn’t quite name? That’s a big deal.

Metrics 59

Metrics Inclusion Benchmarking Retention 59

Vantage Circle

FEBRUARY 15, 2025

Walking through the buzzing floors of our office recently, I felt the vivacious energy coming from my colleagues. Examples: The company employs analytics tools to monitor the relationship between reward distribution and performance metrics like employee turnover rates, productivity levels, and satisfaction scores.

Benchmarking 59

Benchmarking Sales Sales Marketing 59

AIHR

JANUARY 7, 2025

By prioritizing employee health, you can reduce absenteeism , increase productivity, and lay the foundation for a higher-energy work environment. Use metrics such as volunteer hours, donations raised, or community improvement impact assessments. These could include on-site gyms, fitness classes, or subsidized gym memberships.

Employee Engagement 52

Employee Engagement Implementation Retention Leadership Development 52