Harvard Business Review

MARCH 17, 2015

They can be helpful, but aren’t sufficient to implement lasting cultural change. Transparent data was also shared with employees so they could see exactly what meeting norms existed across their departments and how they varied from external benchmarks. Internal benchmarks.

Benchmarking 14

Benchmarking Employee Engagement Culture Change Manager 14

Harvard Business Review

JANUARY 31, 2017

While some have invested significantly in technology, operational, and cultural changes, others are lagging behind. Data can be aggregated to benchmark a customer’s operations, suggest performance improvements, and help the customer capture greater value through energy and water savings, increased product performance.

Digital Transformation 15

Digital Transformation Operations Benchmarking Insurance 15

Harvard Business Review

DECEMBER 13, 2012

They wanted to signal a cultural change but weren't prepared to spend millions — or even hundreds of thousands — to achieve it. Leadership recognized that business units and functions had effectively been allowed to ignore the rest of the enterprise.

Benchmarking 11

Benchmarking Media Process Improvement Culture Change 11

Harvard Business Review

JUNE 3, 2016

In the apparel industry, the benchmark for inventory accuracy is somewhere between 60% and 70%. A significant cultural change was also going to be needed, especially around information sharing and cross-cultural work. The resultant network of needed changes led to a 36-month program of work.

Digital Transformation 15

Digital Transformation Benefits Administration Implementation 15

Harvard Business Review

OCTOBER 16, 2014

If the number of executives from other companies who have been benchmarking GE’s management-development centers is an indication, interest in creating corporate universities is on the rise. Here are some of GE’s principles for achieving those essential aims: A leadership institute should reflect the company’s leadership ideals.

Human Resources 8

Human Resources Leadership Development Benchmarking Hospitality 8

Harvard Business Review

OCTOBER 19, 2015

They also identify possible new improvements by comparing their performance against national TDABC benchmarks. Driving cultural change is probably the most difficult challenge that health care leaders face, especially when a new payment mechanism is introduced.

Hospitality 12

Hospitality Operations Metrics Staffing 12

Harvard Business Review

NOVEMBER 20, 2015

But I for one will bet on this company becoming a benchmark for what it takes to become a game-changer: purpose-driven, performance-oriented, and principles-led. An organization of 80,000 people have come together around a renewed sense of purpose that has reignited the entire workforce. Now the hard work begins.

Energy 15

Energy Banking Benchmarking Human Resources 15

Harvard Business Review

AUGUST 5, 2014

The CMO also worked with the finance office and product managers to link pricing and benchmark data into the RFP process, which improved quality and response times. That helped account managers focus their pitch on the client’s business issues and build rapport. So the HR director has to be my best friend.”.

Banking 14

Banking Marketing Revenue Sales 14

Harvard Business Review

MAY 8, 2017

How effectively has the company adapted its legacy business to change and disruption, giving it new life? How have the firm’s growth, profits, and stock performance compared to a relevant benchmark (NASDAQ for a tech company, for example, or DAX Index for a German firm) during the transformation period? Financial performance.

Revenue 15

Revenue Metrics Accounts Travel 15

Vantage Circle

DECEMBER 19, 2022

The word ‘feedback’ is mentioned 11 times on their recruitment page, which tells us what a big deal it is for Netflix to have a persistent feedback culture and what lengths they go to achieve the benchmark. How can company culture be improved by using KPIs? Avoid Micromanaging. Anecdotes.

Employee Engagement 96

Employee Engagement Benefits Inclusion Diversity 96