Remove Banking Remove Rollout Remove User Experience
article thumbnail

Use Design Thinking to Build Commitment to a New Idea

Harvard Business Review

The company, Australia’s largest wealth platform provider, is the wealth management arm of the Westpac Group (Australia’s second largest bank in terms of market capitalization). The deep user engagement, rapid prototyping, and phased, testing-oriented release were required to design a great user experience for the platform.

Banking 15
article thumbnail

The Right Way for an Established Firm to Do an Innovation Pilot with a Startup

Harvard Business Review

Minimally viable products iteratively inform product and user experience design; minimally viable pilots generate scalable insights into getting the most bang for the buck from key innovations. ” A fintech start-up enjoyed greater success piloting a security offering with a global bank.

KPI 12