Harvard Business Review

MAY 1, 2012

The mispriced investments and derivatives at Enron look similar to mortgage-backed securities at banks or companies with a disproportionate amount of Level 3 fair-value assets (illiquid assets with highly subjective estimated values). Are these deals true risk transfers or are they cosmetic?

Balance Sheet 17

Balance Sheet Assets Banking Accounts 17

Harvard Business Review

OCTOBER 10, 2017

In an experiment, we approached the call center of a bank’s consumer loans business. (We’ve Our prior research had found that increasing employees’ sense of play, purpose, and work potential can increase their adaptive performance, improving sales, customer experience, creativity, ethical behavior, and grit.

Metrics 15

Metrics Engineering Risk Management Sales 15

Harvard Business Review

MARCH 26, 2015

But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. those without bank accounts), by adopting the more dynamic “customer life cycle” view. The risk function can do the same. Marketing Risk management Collaboration'

Risk Management 14

Risk Management Cash Flow Marketing Telecommunications 14

Harvard Business Review

JULY 31, 2013

This is the new frontier for reputation risk management. On average, buyers progress nearly 60% of the way through their purchase decision-making process before engaging with a sales representative, according to Corporate Executive Board (link is PDF). If you don''t tell your story, others will tell it for you.

Media 14

Media Banking Risk Management Small Business 14

Harvard Business Review

JUNE 8, 2012

Subprime mortgage losses turned out to be much smaller than expected —$300 billion, according to the Federal Crisis Inquiry Commission—and non-bank lenders suffered most of those losses (notwithstanding mark-to-market losses from credit downgrades). Banks are the vehicle through which the economy puts short-term savings to work.

Real Estate 12

Real Estate Banking Government Assets 12

Harvard Business Review

AUGUST 23, 2012

So why did one of the planet's biggest investment banks — and its 33,300 employees — hold out so long? Employees, particularly those in the sales and marketing functions, need to know the rules of the road," Langford says. In the fast-evolving world of enterprise social media, that's a solution even Goldman can bank on.

Compliance 17

Compliance Media Banking Accounts 17

Harvard Business Review

AUGUST 12, 2014

Restrictions on the ability of Russian banks to sell financial instruments were imposed, as were bans on selling technology that would help Russia develop its vast energy reserves. An embargo on new arms sales and restrictions on so-called dual-use technologies were imposed. Global business Politics Risk management'

Banking 9

Banking Energy Risk Management Advertising 9

Harvard Business Review

FEBRUARY 8, 2016

Most often, improvements came through automatically providing more timely predictive data to employees who interact with customers or sales prospects. Previously, the standard approach to its risk management process included monitoring business assets and conducting root-cause analyses on truck accidents after the fact.

Revenue 14

Revenue Engineering Operations Process Improvement 14

Harvard Business Review

JANUARY 18, 2011

For example in a large bank a team was assembled to focus on ways to better describe and sell a new product offering for large corporate clients, and to test their ideas with several customers. Only one customer actually signed on for the product, while others provided useful feedback about what else they would want to see.

Banking 15

Banking Manager Sales Sales 15

Harvard Business Review

JULY 16, 2013

The industry with the greatest skills gap was IT & telecommunications, whose boards are in serious need of international-global expertise and HR-talent management. The region with the greatest board-level skills gap is Asia, where risk management and M&A adeptness are sorely needed.

Telecommunications 10

Telecommunications Real Estate Risk Management Succession Planning 10

Harvard Business Review

JANUARY 20, 2014

Three years ago there was a lot of hype around how people were going to start utilizing their smartphones as a payment method—you’d tap your phone at the point of sale to make a payment. They’re unbanked or under-banked or, as we call it, unhappily banked. It’s important to understand the context. Leadership'

Software 9

Software Assets Banking Human Resources 9

Harvard Business Review

NOVEMBER 5, 2012

The board's duty is to ensure a balance between wealth creation, financial discipline and risk management; to make the fusion of high performance with high integrity the firm's foundation; and to choose and reward a CEO who has the vision, motivation and skills to effect that essential balance and critical fusion.

Government 9

Government Accounts Risk Management Assets 9

Harvard Business Review

DECEMBER 8, 2016

They’d met at university, and although Derek had gone on to graduate school and a career in banking, while Rogier had joined his family construction business and then founded Contect, they’d never lost touch. ” “Just don’t forget we’re in construction, not banking, Derek. The two men went way back.

Revenue 12

Revenue Banking Compliance Manager 12

Harvard Business Review

NOVEMBER 22, 2016

How Banks Are Capitalizing on a New Wave of Big Data and Analytics. While it might appear that AI is a cure-all for many sales, service, and risk management conundrums, insurers should follow a series of self-diagnostic steps before embarking on this journey. Assess readiness.

Insurance 8

Insurance Revenue Workflows Operations 8

Harvard Business Review

DECEMBER 26, 2017

sales, procurement, recruiting, regulatory affairs) and the accountability for proper execution at that level. If the sources of these opportunities and threats (e.g., For example, there is quite a difference between dealing with a regulator, say, in India and one in Indonesia. ” 3.

Operations 8

Operations Scaling Compliance Benefits 8

AIHR

SEPTEMBER 20, 2021

At Marsh —an insurance brokerage and risk management company—CEO Peter Zaffino regularly has joint discussions with his CFO and CHRO, which helps to ensure the organization aligns with desired business goals. An example of this in practice is at BBVA —a US banking franchise. Drive upskilling initiatives.

Human Resources 105

Human Resources Inclusion Diversity Operations 105

Vantage Circle

JANUARY 9, 2024

Platform Accessibility: Self-Service Portals : This enables employees to access and update their personal information, view pay stubs, and manage benefits. Mobile Accessibility : Provides mobile access to essential HR functions, allowing employees and managers to perform tasks on the go.

Software 64

Software Compliance Onboarding Administration 64

Harvard Business Review

SEPTEMBER 5, 2012

equity sales at the time — he was one of the highest-ranking African-American executives in the company — but Will wanted him to give up that position and become the bank's first managing director of diversity recruiting, reporting directly to the CEO. You were such a great sales guy.". Charles shook his head.

Diversity 9

Diversity Banking Recruitment Staffing 9

Harvard Business Review

FEBRUARY 27, 2014

In the two biggest settlements, the offending companies — Enron and WorldCom — went belly up, leaving their banks stuck with most of the tab, a somewhat more logical outcome but not the standard one. Economy Finance Risk management' Then there are the lawyers.

Marketing 8

Marketing Risk Management Engineering Insurance 8

AIHR

MARCH 28, 2025

This includes data from finance, sales, operations, and customer feedback systems. Engagement surveys The engagement survey is sometimes part of the employee survey data bank we mentioned. Sales data Sales data is another outcome measurement. The HR value chain can help you with this analysis.

Human Resource Information Systems (HRIS) 96

Human Resource Information Systems (HRIS) Compliance Benchmarking Recruitment 96

Harvard Business Review

FEBRUARY 8, 2018

Latin American subsidiaries are being held to more-aggressive sales and profitability targets in 2018, given a rebounding 2.7% real GDP growth rate for the region, but there is more business risk than many expect. Multinational companies should pressure-test 2018 sales targets and currency hedging against this scenario.

Marketing 13

Marketing Government Revenue Administration 13

Harvard Business Review

SEPTEMBER 1, 2017

Spain alone has an estimated 5 billion euros at stake, from investments made from 1993 to 2017 by 100 different companies in sectors ranging from banking and insurance to telecom, construction, oil and gas, renewable energy, hotels, clothing, and food and beverage. dollars in loans that are being repaid with oil.

Government 8

Government Operations Energy Marketing 8