Remove B2B Remove Benchmarking Remove User Experience
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Required reading for marketplace startups: The 20 best essays

Andrew Chen

Jonathan Golden (ex-Airbnb) on bootstrapping liquidity, adding host guarantees, reacting to competition, user experience. Gives a sense on why B2B marketplaces often don’t work: [link]. Current trends in marketplaces. Next topic, the current crop of marketplaces has gotten huge for a reason.

Metrics 110
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What to look for when you’re hiring a Head of Growth

Andrew Chen

Network effects emerge when products, like marketplaces, social apps, B2B collaboration tools, and so on, get more useful the more users that are on them.In For example, the Acquisition Effect is powered by viral growth and the user experience that compels one set of users to invite their others into the network.

Scaling 82
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Content Is Crap, and Other Rules for Marketers

Harvard Business Review

The Content Marketing Institute reports that although the majority of B2B and B2C marketers have some kind of content marketing program, less than 40% find those efforts effective. Many have built up web development and user experience capabilities. Clearly, things need to improve. Publishing is different.