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Customer Retention: CEOs Share Strategies

Chief Executive

CEOs have spent the last few years chasing suppliers, employees, price increases, digital transformation, health protocols and new customers. Speeding up automation/digital transformation” registered second, with 32 percent. But that to-do list left out one crucial priority: existing customers. Work with champions.

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IT Can’t Be Slower than the Rest of the Business - SPONSOR CONTENT FROM IBM

Harvard Business Review

Today, CIOs and CEOs of large companies are faced with an overwhelming demand for digital transformation and a bewildering, often conflicting landscape of advice. As you work with clients around the world, you know that digital transformation is on every leader’s mind. Let me take digital transformation.

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Why GE’s Jeff Immelt Lost His Job: Disruption and Activist Investors

Harvard Business Review

Andreessen’s article helped accelerate the company’s digital transformation. GE made a $4 billion bet on connecting industrial equipment through the internet of things and analytical software with a suite of products called Predix Cloud. So far in 2017, GE is the worst-performing stock on the Dow Jones Industrial Average.