Chief Executive

FEBRUARY 24, 2023

We could not control rates, but we could control how we competed, so we chose to expand our service offering and focus exclusively on business and government customers, where MetTel could add value such as business process improvement and innovation beyond simple cost savings.

Telecommunications 98

Telecommunications Digital Transformation Marketing Onboarding 98

Harvard Business Review

APRIL 6, 2011

Do you have a process improvement program under way that you feel is going well? In process improvement programs, when things get tough it ALWAYS comes back to money: How do we make money from these process changes? Question: Have you seen cases of catastrophic failures in process improvement programs?

Process Improvement 15

Process Improvement Scaling Benefits Implementation 15

Harvard Business Review

NOVEMBER 23, 2010

I also argued in my last post that the CEO has a critical and unique role to play in process improvement, enabling a companys activities to be redesigned across functions and divisions. If the CEO doesnt play this role, process improvement stays comfortably within functional boundaries. The company was too big for that."

Process Improvement 15

Process Improvement Insurance Banking Operations 15

AIHR

AUGUST 8, 2023

They may manage social media accounts, organize recruitment events, and develop employer branding campaigns. Talent Acquisition Analysts Gather and analyze recruitment data to identify trends, measure the effectiveness of hiring strategies, and provide insights for continuous improvement.

Recruitment 98

Recruitment Diversity Inclusion Metrics 98

Walk Me

OCTOBER 4, 2021

Among other things, HCM adoption platforms focus on optimizing the key stages of digital adoption, including: User onboarding User training Business process improvement Ongoing user performance improvement. Addressing both of these aspects of organizational change are critical to success, as change managers know.

Benefits 52

Benefits ROI Software B2B 52

Vantage Circle

JANUARY 31, 2024

Innovation Badges: Given for introducing creative solutions, innovative ideas, or contributions to process improvement. It's free and accessible through your Google Drive account. Team Collaboration Badges: Recognizing individuals' outstanding teamwork and collaboration skills, promoting a culture of cooperation.

Retention 96

Retention Inclusion Diversity Media 96

Vantage Circle

AUGUST 16, 2021

NLC Nalco is the world's leading water treatment and process improvement company, with over 20 per cent market share. Accountability: Accountability helps to foster change in culture in an organization. A culture of accountability makes a good organization great and great organization unstoppable. Henry Evans. .

Change Management 96

Change Management Implementation Employee Engagement Manager 96

AlignOrg

JULY 22, 2024

Clarity and Accountability A well-designed organization has clear roles, responsibilities, and reporting structures. This clarity enhances accountability and reduces confusion. Design Solutions ( Design ): Create detailed plans for structural changes, process improvements, and cultural shifts.

Aligned Leaders 52

Aligned Leaders Implementation Organizational Change Process Improvement 52

Kevin Eikenberry

DECEMBER 3, 2010

Tagged as: postage due , procedure , process , process improvement , USPS { 7 comments… read them below or add one } Sandra Connor December 3, 2010 at 5:45 pm Wow, USPS shows us how “not to&# once again! Unbelievable — but not surprising, considering the source.

Leadership Development 74

Leadership Development Transportation Media Assets 74

Kevin Eikenberry

OCTOBER 5, 2010

This isn’t the approach that most leaders and most organizations take, but when you consider that innovation – whether for new product development, process improvements, a new marketing campaign or whatever – is always a bit of a gamble, this portfolio approach makes sense. Where does that leave us as leaders?

Leadership Development 69

Leadership Development Energy Process Improvement Marketing 69

Know Your Team

FEBRUARY 7, 2020

Give a quick win with a process improvement or an initiative that the team has wanted for a while but he hasn’t had the bandwidth to do. ” Be clear on delegation, accountability, responsibility, and monitoring. ” Be clear on delegation, accountability, responsibility, and monitoring.

Manager 52

Manager Accounts Performance Review Travel 52

Chief Executive

SEPTEMBER 23, 2022

Watch out for “cash traps” like accounts receivable and inventories. Continue to innovate to improve productivity—focus on product and process improvements to increase revenues with your given team. Prices and Process. Leading Through. As CEO, your job isn’t to commiserate; it’s to lead.

Balance Sheet 52

Balance Sheet Fixed Costs Revenue Process Improvement 52

Vanessa Van Edwards

MARCH 12, 2024

SSC is crucial for encouraging team growth, promoting transparency, ensuring accountability, and fostering adaptability. By using this approach in meetings, retrospectives, and reviews, leaders spark open communication, fuel innovation, and create a culture where learning and accountability thrive.

Marketing 98

Marketing Implementation Engineering Accounts 98

Walk Me

SEPTEMBER 1, 2023

However, with guidance, you will soon find it an indispensable tool for achieving and managing long-lasting change as you begin to understand and confidently utilize this change management process improvement tool. Involving the team in planning increases ownership and accountability for successfully implementing the change.

Change Management 98

Change Management Manager Implementation Organizational Change 98

Zenefits

FEBRUARY 10, 2023

Here’s a look at 5 ways an effective pre-onboarding process benefits the total onboarding process. Improves the new hire experience Employers naturally want new hires to be excited and eager to be part of the team. Bookmark( 0 ) Please login to bookmark Username or Email Address Password Remember Me No account yet?

Onboarding 52

Onboarding Implementation Administration Benefits 52

LSA Global

DECEMBER 6, 2017

This greatly improves your chances of ensuring the new skills are effectively transferred back to the workplace. #3. Accountability. Employees are held accountable for applying the new skills and behaviors. Managers are held accountable for performance coaching. Employees are rewarded for the new behaviors.

Travel 28

Travel Accounts Process Improvement Metrics 28

AIHR

JUNE 30, 2023

Reducing costs – A well-designed talent acquisition strategy helps reduce recruitment costs by streamlining the hiring process, improving the quality of hires, and lowering turnover rates, saving both time and resources in the long run. The return on investment (ROI) of selection can be calculated through a utility analysis.

Recruitment 26

Recruitment Onboarding Metrics Software 26

Vantage Circle

MAY 24, 2024

Identify specific behaviors and actions that align with your core values, such as teamwork, hard work, energy, data-driven, innovation, and accountability. Recognizing such behaviors not only stresses the importance of leadership but empowers employees to take ownership of their work and be accountable for it.

Performance Review 52

Performance Review Implementation Organizational Change Accounts 52

Vantage Circle

MAY 24, 2024

Identify specific behaviors and actions that align with your core values, such as teamwork, hard work, energy, data-driven, innovation, and accountability. Recognizing such behaviors not only stresses the importance of leadership but empowers employees to take ownership of their work and be accountable for it.

Performance Review 52

Performance Review Implementation Organizational Change Accounts 52

Zenefits

AUGUST 24, 2022

A solid onboarding process improves employee turnover. Your pre-boarding process can help you accomplish these tasks, so why not create a strategy today? No account yet? To reduce turnover, start by ensuring that employees feel welcome as soon as you extend a job offer. You might be wondering why that is. Remember Me.

Onboarding 52

Onboarding Administration Software Process Improvement 52

AIHR

JULY 12, 2023

Additionally, it encourages self-awareness by comparing an employee’s self-perception with others’ perceptions, fostering personal accountability and growth. Furthermore, the 360-degree feedback process improves communication and collaboration within teams and organizations.

Employee Engagement 98

Employee Engagement Onboarding Compensation Retention 98

Harvard Business Review

DECEMBER 10, 2012

More organizations will study their top salespeople in 2013 to understand how they formulate their winning account strategies based upon customer politics, evaluator psychology, and the human nature of executive decision makers that are unique to winning every account. Sales Process Ineffectiveness. Win-Loss Analysis Studies.

Sales 21

Sales Sales Accounts Human Resources 21

Harvard Business Review

JANUARY 25, 2012

You might think that the corporate human resources function doesn't have much of a role in improving business processes, such as product development, operations, customer service, or distribution. In contrast, Coco joined Lowe's HR function after a career that included process improvement and "Black Belt" experience at GE.

Process Improvement 15

Process Improvement Human Resources Recruitment Operations 15

Harvard Business Review

JUNE 10, 2011

Almost every process improvement initiative I've researched over the last three years in more than 50 organizations has been pushed from the top. These mandated-from-above programs include Lean Six Sigma initiatives with experts (" Belts ") in command, big IT implementations, and reengineering of major end-to-end processes.

Accounts Payable 15

Accounts Payable Process Improvement Operations Accounts 15

Harvard Business Review

OCTOBER 11, 2011

When managers see problems ahead, they launch a process improvement initiative — not budget cuts — to close the gaps. A company's leaders need to be accountable for financial results. But as Orry Fiume , one of the founders of "Lean Accounting," told me, they shouldn't run their business day-to-day by the numbers.

Process Improvement 14

Process Improvement Nonprofit Operations Performance Management 14

Harvard Business Review

OCTOBER 30, 2012

Simple customer calls, such as checking an account balance or confirming a flight, are increasingly handled by automated voice response systems or self-service on the Internet. Continuous improvement is how they address the slings and arrows the market throws at them. In my next post I will dig further into "Process Strategy 2.0"

Process Improvement 18

Process Improvement Insurance Banking Operations 18

Harvard Business Review

JANUARY 21, 2011

Process owners misunderstand their role. They are not held accountable for improvements. Employees are uncomfortable belonging to processes rather than functions. Then explain the role, set expectations, and further train and coach your process owners in process improvement, persuasion, and coaching.

Engineering 15

Engineering Insurance Process Improvement Accounts 15

Harvard Business Review

DECEMBER 22, 2015

Pay-for-performance programs have enabled payers to hold providers accountable for performance on quality measures. More and more providers are now being held accountable for the cost of care in addition to quality. Over the past decade, patients, payers, government, and others have increasingly scrutinized the care physicians deliver.

Metrics 12

Metrics Hospitality Process Improvement Implementation 12

Harvard Business Review

OCTOBER 26, 2011

Consider for example CFO Ric Magnuson of Group Health Cooperative , a nonprofit health care system in Seattle with 10,000 employees, who started out as a skeptic on the process improvement activities his company launched in 2008. We had Orry Fiume (one of the founders of "Lean Accounting") come in a couple times.

Operations 13

Operations ROI Accounts Nonprofit 13

Harvard Business Review

SEPTEMBER 16, 2016

These self-starters need no external cues to help a co-worker learn a new skill; offer suggestions for process improvement; recruit a new employee; or volunteer for an assignment. It views morality as a kind of bank account. This entitlement is funded by those recently deposited credits in the moral bank account.

Banking 15

Banking Compliance Process Improvement Accounts 15

Walk Me

AUGUST 24, 2022

Accounting Taxation Finance. CEO or change leaders must be aware that OD is a continuous process of work process improvements and defined success indicators based on specific company needs. Stakeholder value management. Profit Management. Operations Management. Organizational development (in detail).

Organizational Development 52

Organizational Development Organizational Change Human Resources Change Management 52

Harvard Business Review

MARCH 12, 2013

Through this multilateral collaboration and the innovative use of technology, government, the private sector, NGOs, and academic players have tapped into a diverse wealth of expertise to improve processes that literally save lives. Accountants Will Save the World. It's a collaboration success story that we can all learn from.

Nonprofit 17

Nonprofit Process Improvement Employee Engagement Diversity 17

Walk Me

NOVEMBER 1, 2022

Especially valuable for anything involving money – invoicing, payroll, and accounting; deducting tax from employees; ensuring that everyone is working an appropriate number of hours. Some organizations engage in digital transformation programs related to their ERP system, focusing on automation and process improvement.

Implementation 52

Implementation Software Digital Transformation Change Management 52

Harvard Business Review

JUNE 3, 2015

For the better part of the past 100 years, the main operating model in management was to identify the best processes, or at least very good ones, and then have workers follow them to a tee. Responding to this need, organizations are rolling out training programs to build critical thinking and process-improvement skills.

Onboarding 15

Onboarding Operations Software Process Improvement 15

Harvard Business Review

MARCH 20, 2015

This technology knowledge is piled on top of existing expertise nurse executives are expected to have about clinical practice, patient experience, finance, safety, employee relations, process improvement, leadership development, and managing interdisciplinary teams. The list goes on and on.

Hospitality 14

Hospitality Retention Education Compliance 14

Harvard Business Review

MAY 17, 2018

In one example, a people analytics team at a global CPG company was enlisted to help optimize a financial process that took place monthly in every country subsidiary around the world.

Benchmarking 16

Benchmarking Change Fatigue Onboarding Process Improvement 16

Harvard Business Review

JANUARY 28, 2016

Hold everyone accountable. The change leader must signal that enterprise-wide transformation will be a collective effort, with accountability distributed throughout the organization. This might include capital improvements, process improvements, and building new talent capabilities.

Scaling 15

Scaling Implementation Accounts Process Improvement 15