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Customer Retention: CEOs Share Strategies

Chief Executive

Their intent is clear: 41 percent of CEOs polled by Chief Executive in July cited “shifting focus to consumer retention” as an action they had taken or considered taking over the previous three months, making it far and away their biggest expressed priority. Many companies slipped on retention efforts over the last few years.

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Why the best way to drive viral growth to increase retention and engagement

Andrew Chen

Viral growth and retention are inextricably linked. The better way to understand virality is that it is inextricably linked to retention. Or maybe it makes you think of an ad agency organizing a clever stunt, like a flash mob, where dozens of people simultaneously begin to dance, and then sharing it on social media?

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Crafting a Successful Employee Spotlight Program

Zenefits

But with stressed budgets, it can be difficult to find affordable employee retention methods that work. This is also a branding strategy where the public associates your company with having the ability to appreciate its talented and skilled employees — thereby, having higher employee retention. Tap into intrinsic motivation.

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How To Set Your Recruitment Goals In 2024

AIHR

Talent retention : For example, improve employee retention rates. Boost performance: When everyone involved in recruitment has a clear target and understands their shared objectives, it fosters accountability and encourages them to perform at their best. Remove subjectivity and rely on data instead.

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Should You Worry About Negative Employee Reviews Online?

Zenefits

They can also have trickle-down effects that affect employee retention. People can research companies online anywhere from small-business social media channels to online negative reviews on Glassdoor. Others pop up when someone searches the company on a social media channel like Twitter. They could influence consumer choices.

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Employee Recognition Badges for Digital Recognition: Ideas & Examples

Vantage Circle

Employee recognition is vital for boosting morale, engagement, and retention in any organization. They serve as tangible, visual recognition of excellence, motivating individuals and enhancing workplace morale, productivity, and retention. It's free and accessible through your Google Drive account.

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How To Identify, Recruit, And Support high-Performing Talent

Eric Jacobson

Dig into the book, Talent , to learn the case studies of Johnson & Johnson, Hemnet, Argus Media, HireRight, Vishal Retail, Depop and Oak Street Health. Keep Customers at the Core : Immerse into the customer’s experience and always consider customer satisfaction and retention. Build and Energize Organizations : Lead with integrity.