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How To Lead More Effective Meetings and Get Better Results

Lolly Daskal

We’ve all been there, suffering from unproductive meetings that waste our time and energy. Define accountabilities and next steps, and make sure everyone has an open task list and that the owners are clearly identified. This five-step plan will help you make your meetings more effective and more likely to yield better results.

Accounts 363
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How the Best Leaders Get Their People to Take Ownership

Lolly Daskal

Establishing and sticking to healthy boundaries is an essential part of giving people ownership and accountability for their work. But effective leaders know that micromanagement only serves to undermine their people’s creativity, energy, productivity, and ownership. They avoid over-involvement, and they know when and how to step away.

Energy 328
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13 ESG Metrics HR Leaders Should Use To Track Performance

AIHR

Here’s what ESG metrics measure: Environmental metrics keep track of factors such as an organization’s energy consumption, greenhouse gas emissions, waste management, water usage, and biodiversity impact and conservation. This includes monitoring recycling rates and promoting energy-saving habits.

Metrics 98
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10 Leadership Qualities That Will Make You A Great Leader

Lolly Daskal

In my work coaching leaders around the world, these leadership qualities are the ones I emphasize as most important: Focused energy. Distraction is a constant, so knowing how to focus your energy and time is critically important. It models accountability and makes it easier for others to face their own mistakes.

Energy 364
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Compassionate Accountability | Nate Regier

Peter Winick

An interview with Nate Regier about his newest book on merging accountability and compassion to create a healthy leadership culture. Accountability and compassion are often thought of as opposed concepts. Now that we know what Compassionate Accountability is, how can we practice it? How leaders build connections and get results.

Accounts 130
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Whether or Not to Fix a Broken Relationship

Ed Batista

This obviously involves a great deal of time and energy, and I'm not suggesting that leaders should always follow these steps or that they should try to fix every broken relationship. Vulnerability is the birthplace of love, belonging, joy, courage, empathy, accountability, and authenticity. Being prepared for regular setbacks.

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11 Types of Bad Customer Service (and How To Avoid Them)

Help Scout Leadership

Sometimes the customer service teams who are supposed to be solving problems somehow manage to make them so much worse instead. Product designers and managers, looking for ways to growth-hack their way to meeting KPIs, can be tempted to trick customers into doing things they might not voluntarily do. How Bare you?