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The 9 Best Customer Service Software for Small Businesses

Help Scout Leadership

The benefits of using customer service software You can certainly deliver great customer service without using specialist software, and many online businesses start out with nothing more than a free email account. It provides the immediacy of phone support but at a lower cost, making it ideal for small businesses.

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How FAQ Software Can Help Your Small Business

Help Scout Leadership

The benefits of using FAQ software There are three key benefits of adopting FAQ software and using it to create self-service content: Lower support volumes: More and more customers want to find answers on their own. With Docs you’re able to make both external and internal documentation. Public articles are viewable by anyone.

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New Year’s Resolutions For Small Businesses

Zenefits

The more intentional you are about those changes and the goals they do (or don’t) serve, the more beneficial they’ll be to you and your business. While new year’s resolutions tend toward the personal, here’s a guide to new year’s resolutions for small businesses. Step up your marketing game.

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Free Small Business and HR Compliance Calendar: November 2022

Zenefits

Open enrollment, Thanksgiving, Small Business Saturday, and holiday sales prep are just some of the events to have on your radar this month. Download our November Small Business and HR Compliance Calendar which includes plenty of holidays, compliance reminders, social media events, and other dates to know. No account yet?

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7 Money-Saving Tips for Small Businesses When Choosing Payroll Providers

Zenefits

Finding the right payroll provider for your small business can be a daunting task, especially when you’re working within a limited budget. In this listicle, we present seven effective ways that small businesses can potentially save money when searching for payroll providers.

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Small Business Week 2023: Ways You Can Make an Impact

Zenefits

In 1953 the federal government created the Small Business Administration (SBA) to help business owners grow and prosper in our “Land of Opportunity.” Kennedy proclaimed the first National Small Business Week to honor top entrepreneurs in every state with special recognition and rewards. In 1963, President John F.

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How to Recession-Proof Your Small Business

Zenefits

Regular people and business owners can’t stop a recession any more than we could have stopped the pandemic. But one thing people can do is recession-proof their small business. Really, there’s no way to completely recession-proof a business. Any economic downturn will have an impact on most any small business.