Help Scout Leadership

JULY 13, 2021

Requiring customers to make a phone call to cancel or modify their account, when everything else can be done online, is infuriating. Tarek Khalil took to Twitter to document his quest to cancel his Baremetrics account. Avoid phoning it in: Respect your customers’ time and energy. How Bare you? Now that’s good service!

Balance Sheet 137

Balance Sheet Energy Media Accounts 137

Chief Executive

SEPTEMBER 23, 2022

energy costs). Stress test a simplified P&L and balance sheet for your company under different volume changes (include interest, taxes and capex—not just EBITDA). Stress test a simplified P&L and balance sheet for your company under different volume changes (include interest, taxes and capex—not just EBITDA).

Balance Sheet 52

Balance Sheet Fixed Costs Revenue Engineering 52

Zenefits

NOVEMBER 4, 2022

It’s now at its highest level in about 40 years — an astronomical 8.2% — and people are paying the price through the high cost of food, goods, services, and energy. Adjusted all-items indices (minus food and energy) rose 6.6%. Energy indices increased 19.8%, down from the 23.8% No account yet? Here’s how the U.S.

Small Business 52

Small Business Balance Sheet Energy Marketing 52

Peter Winick

OCTOBER 31, 2022

And we make a point of that in the book that Perry was making, by all accounts, the safe bet, and it ended up being a really dangerous way to take things. And that’s one thing that we’re hoping that this book does is puts idea flow on the balance sheet or on the measurement dashboard of every leader.

Scaling 130

Scaling Metrics Marketing Sales 130

Chief Executive

SEPTEMBER 30, 2022

Despite stiff economic headwinds, robust M&A opportunities are there for the taking, with many companies enjoying steady cash flows and strong balance sheets. “In In today’s high-inflation environment, strategic acquirers with lots of cash on the balance sheet need to do something with it,” says Christopher R.

Balance Sheet 52

Balance Sheet Cash Flow Marketing Software 52

Peter Winick

DECEMBER 2, 2024

Recognizing its potential during a Mastermind session, she and her team developed a groundbreaking AI tool to simplify and analyze messy small business balance sheets. Accountants, CPAs, and referral partners are already helping bring her vision to life. The format for PNL balance sheet has not changed.

Media 198

Media Small Business Balance Sheet Scaling 198

Chris LoCutro

NOVEMBER 12, 2024

I share why reconciling accounts, preparing for taxes, and analyzing financial performance are crucial steps. They've not done a really good job reconciling their bank accounts. And the reason why is because most of the time, a lot of business owners have not been trained to do their accounting properly.

Assets 59

Assets Revenue Cash Flow Accounts 59