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This partnership led to co-created whitepapers and other content that elevated organizational awareness while increasing their credibility. So these were research reports that we did lot their joint whitepapers. What what’s the recent engagement? Bill Sherman Oh, absolutely. Absolutely. Karthik Nagendra Yeah.
If a whitepaper by marketing has never been sent to this customer, you can send it, boosting the relationship,” says David Keane, CEO of software provider Bigtincan. We stay on top of this by adding time from our customer-service staff in communicating, and we’re putting a lot more calls on the shoulders of accountmanagers.
That is, core solution-selling and account-management skills still matter. Also playing important roles are events, whitepapers, and the seller’s website — activities that are typically part of marketing’s domain, not sales.
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