article thumbnail

Customer Success vs. Account Management: Why Both Matter

Help Scout Leadership

When considering customer success and account management, it’s valuable to consider them as complementary teams rather than interchangeable groups or, worse, competitors. There are a few things that differentiate customer success from account management. What is account management? What is customer success?

article thumbnail

LSA Global Delivers Strategic Account Management Training for Software & Hardware Sales Team

LSA Global

The Strategic Account Management Training results were: 92.8% Sales managers and their teams learned how to truly understand, navigate, manage, and grow buyers and influencers at their top client accounts. Learn more about getting aligned.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Simplified Sales Organizations Improve Customer & Employee Experience

AlignOrg

As organizations grow and evolve, commercial functions like sales and marketing often become too complex. When organizations acquire too many different companies or develop too many different products, the sales organization becomes a collection of specialists with incentive to push their own agenda. There was no new sales activity.

Sales 59
article thumbnail

Tap Into Revenue in the Queue With Light Users

Help Scout Leadership

Add sales, marketing, and account management into Help Scout as light users and tap into new revenue potential. Don’t miss out on revenue opportunities hiding in your support queue. Read the full article

Revenue 81
article thumbnail

What’s the Difference between Territory Management and Account Management

LSA Global

A Strategic Guide to Territory Management and Account Management Much like a chessboard where each move matters, sales leaders must carefully orchestrate sales strategies to optimize revenue growth, profitability, and customer satisfaction. What Is Sales Territory Management?

article thumbnail

B2B Sales Hunters vs Sales Farmers

LSA Global

The B2B Sales Hunters vs Farmers Sales Model The role of B2B sales hunter vs sales farmer has been discussed in business sales training workshops for decades. In general, the roles represent two different, and often related, approaches to selling with each having an important part to play in sales growth.

B2B 36
article thumbnail

Deliver Better Sales Training: The Top 7 Steps

LSA Global

How to Deliver Better Sales Training We know from sales assessment data that far too many sales teams lack the proper business sales training , sales coaching, and sales support to consistently meet or exceed their sales targets. Most organizations need higher sales rep.

Sales 36