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Tap Into Revenue in the Queue With Light Users

Help Scout Leadership

Don’t miss out on revenue opportunities hiding in your support queue. Add sales, marketing, and account management into Help Scout as light users and tap into new revenue potential. Read the full article

Revenue 81
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What’s the Difference between Territory Management and Account Management

LSA Global

A Strategic Guide to Territory Management and Account Management Much like a chessboard where each move matters, sales leaders must carefully orchestrate sales strategies to optimize revenue growth, profitability, and customer satisfaction. What Is Sales Territory Management? What Is Sales Account Management?

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How to Implement Manager Enablement to Boost Employee Engagement

15Five

Employee engagement affects just about every important aspect of your organization, including revenue, customer experience, and retention. Is manager enablement the answer? By delivering continuous, actionable feedback, managers stay on track to creating engaged employees.

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Top Pressures Faced by Sales Managers

LSA Global

Sales leaders are uniquely accountable for leading, managing, and coaching their teams (just like all other new managers ) PLUS meeting revenue targets, perhaps the most important and pressure-filled success metric of any organization. The pressure to deliver against ever-increasing revenue goals is unrelenting.

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The Unlikely Profit Heroes In Your Company

Chief Executive

I had an image of dueling product managers at headquarters, each producing a stream of product (or packaging) changes because each had to show “progress.” Each was vying for slightly enhanced revenues. In this company, it appeared that product management was “driving the boat.” Their job was to maximize revenues.

Sales 52
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How Support Teams Can Improve Customer Retention

Help Scout Leadership

Even so, it can be difficult for empathetic customer service staff to think about customers in terms of business revenue. You may also look at the percentage of revenue you retain from your customers, which can show customers who are still returning but are spending in larger or smaller amounts than before. Your sales team.

Retention 117
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Incentive Compensation: Why Your Strategy Might Include It

Zenefits

Sales reps can be enticed to open new accounts, manage a certain size book of business, or increase their sales volume. Sales management personnel can offer input for the company strategy involving performance criteria, tiers of incentive payments, and more. These are most effective when paid at intervals on a sliding scale.