15Five

MAY 10, 2023

Employee engagement affects just about every important aspect of your organization, including revenue, customer experience, and retention. Is manager enablement the answer? By delivering continuous, actionable feedback, managers stay on track to creating engaged employees.

Employee Engagement 105

Employee Engagement Implementation Manager Retention 105

Help Scout Leadership

MAY 12, 2021

Even so, it can be difficult for empathetic customer service staff to think about customers in terms of business revenue. For a subscription business, this is a clear and simple metric. Tag those cases so you can report on the recurring revenue that was saved — and so you can teach the rest of the team how to do the same.

Retention 117

Retention Revenue Sales Sales 117

AIHR

JANUARY 23, 2023

times more likely to be empowered to perform their best work; a 5% increase in employee engagement can lead to a 3% jump in revenue. If the HR manager meets with the accounting manager to do a budget review, that’s horizontal communication. Here are 10 frequently used internal communication metrics: 1.

Employee Engagement 116

Employee Engagement Metrics Retention KPI 116

Chief Executive

NOVEMBER 21, 2022

I had an image of dueling product managers at headquarters, each producing a stream of product (or packaging) changes because each had to show “progress.” Each was vying for slightly enhanced revenues. In this company, it appeared that product management was “driving the boat.” Their job was to maximize revenues.

Sales 52

Sales Sales Operations Revenue 52

Chief Executive

DECEMBER 1, 2022

Ten or 20 or 40 strategic accounts drive 80 percent of revenues for most organizations,” says Dave Irwin, president of Polaris I/O, a B2B customer-retention software platform. Knock, for example, created a customer-advisory board made up of buyers of its rental-housing management software. “We Assume evolving needs.

Retention 98

Retention Travel Software Digital Transformation 98

LSA Global

NOVEMBER 18, 2023

Sales leaders are uniquely accountable for leading, managing, and coaching their teams (just like all other new managers ) PLUS meeting revenue targets, perhaps the most important and pressure-filled success metric of any organization. The pressure to deliver against ever-increasing revenue goals is unrelenting.

Sales Management 36

Sales Management Sales Sales Manager 36

LSA Global

DECEMBER 21, 2022

The roles differ mainly in how they go about generating revenue. Typically, B2B sales hunters focus on new customer acquisition while B2B sales farmers are responsible for nurturing and growing current accounts. What Makes a Good B2B Sales Hunter? What makes sense for your unique sales strategy and culture?

B2B 36

B2B Sales Sales Accounts 36