AIHR

JANUARY 23, 2023

times more likely to be empowered to perform their best work; a 5% increase in employee engagement can lead to a 3% jump in revenue. If the HR manager meets with the accounting manager to do a budget review, that’s horizontal communication. Employees who feel their voice is heard are 4.6 Employees who feel heard are 4.6

Employee Engagement 116

Employee Engagement Retention Metrics KPI 116

Harvard Business Review

JUNE 16, 2015

If we use an automobile analogy, sales efficiency (SE) initiatives — like CRM, training, and KPI dashboards — improve the engine’s horsepower. A common metric used by the C-Suite for evaluating sales is the expense-to-revenue ratio. A confusion between efficiency and optimization plagues many sales efforts.

Sales 14

Sales Sales Strategic Planning KPI 14

AIHR

SEPTEMBER 30, 2021

For example, when you think about a sales function, you think about, you know, the whole customer engagement piece channel management, the commercial part of the internal sales, account management, these are capabilities which are critical, if you want to have a successful sales transformation.

KPI 52

KPI Scaling Implementation Digital Transformation 52