Account Management KPI Performance Review 
Harvard Business Review
JUNE 16, 2015
If we use an automobile analogy, sales efficiency (SE) initiatives — like CRM, training, and KPI dashboards — improve the engine’s horsepower. Performance reviews. The most under-utilized lever for improving sales is the performance review.
Harvard Business Review
JUNE 1, 2017
Analytics are critical to companies’ performance. executive whose 360-degree performance reviews point to a brusque and alienating communication style. Tracking which selves deliver the best performance and outcomes could become a new KPI. Putting Data to Work. Sponsored by Accenture.
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