Help Scout Leadership

AUGUST 22, 2023

Don’t miss out on revenue opportunities hiding in your support queue. Add sales, marketing, and account management into Help Scout as light users and tap into new revenue potential. Read the full article

Revenue 81

Revenue Account Management Sales Sales 81

LSA Global

JANUARY 15, 2024

A Strategic Guide to Territory Management and Account Management Much like a chessboard where each move matters, sales leaders must carefully orchestrate sales strategies to optimize revenue growth, profitability, and customer satisfaction. What Is Sales Territory Management? What Is Sales Account Management?

Account Management 28

Account Management Accounts Manager Sales 28

Help Scout Leadership

MAY 12, 2021

Even so, it can be difficult for empathetic customer service staff to think about customers in terms of business revenue. You may also look at the percentage of revenue you retain from your customers, which can show customers who are still returning but are spending in larger or smaller amounts than before. Your sales team.

Retention 117

Retention Revenue Sales Sales 117

15Five

MAY 10, 2023

Employee engagement affects just about every important aspect of your organization, including revenue, customer experience, and retention. Is manager enablement the answer? Furthermore, 15Five’s 2022 Workplace Report found that unsupportive management is the top reason employees leave companies.

Employee Engagement 105

Employee Engagement Implementation Manager Retention 105

Help Scout Leadership

SEPTEMBER 21, 2021

While the original driver for the role was to grow relationships and increase revenue, the customer success specialist job description has changed quite a bit since then. For instance, customer success may be responsible for implementation, onboarding, and lifecycle management at some larger companies.

Sales 104

Sales Sales Onboarding Education 104

Chief Executive

NOVEMBER 21, 2022

I had an image of dueling product managers at headquarters, each producing a stream of product (or packaging) changes because each had to show “progress.” Each was vying for slightly enhanced revenues. In this company, it appeared that product management was “driving the boat.” Their job was to maximize revenues.

Sales 52

Sales Sales Operations Revenue 52

Chief Executive

DECEMBER 1, 2022

Ten or 20 or 40 strategic accounts drive 80 percent of revenues for most organizations,” says Dave Irwin, president of Polaris I/O, a B2B customer-retention software platform. Knock, for example, created a customer-advisory board made up of buyers of its rental-housing management software. “We Assume evolving needs.

Retention 98

Retention Travel Software Digital Transformation 98