15Five

APRIL 16, 2024

For example, does the tool have dedicated account managers who support your business? Compare progress over time and create benchmarks for your industry to see how your company stacks up against the competition. Customer support New software often comes with a steep learning curve for employees.

Employee Engagement 98

Employee Engagement Software Onboarding User Experience 98

Help Scout Leadership

SEPTEMBER 21, 2021

For instance, customer success may be responsible for implementation, onboarding, and lifecycle management at some larger companies. At others, customer success specialists are accountable for managing churn and providing essential support. Proven ability to manage multiple complex customer journeys at once.

Sales 104

Sales Sales Onboarding Education 104

BetterUp

SEPTEMBER 7, 2022

Compare it against benchmarks from an extensive dataset of more than 17,000 working professionals across industries, functions, levels, and demographics. Learn about the top 5 coaching topics your members are talking about each month by role, management level, or department. The integration is easy, but getting started is even easier.

Scaling 52

Scaling Account Management Metrics ROI 52

Peter Winick

AUGUST 28, 2023

But this was the very first time that somebody said, let’s quantify you and say what percentage of the population is actually employable as part of the benchmarks which are required. And clearly, Benchmark, which were the states which were doing good and which were the states which were not doing well.

Engineering 130

Engineering Sales Sales Marketing 130

Vantage Circle

MARCH 10, 2021

Benchmarking. Negative feedback management. It offers enterprise and turnkey challenge plans that have different levels of features, including custom branding, dedicated account manager, mobile apps, etc. Tracking and reporting. Leaderboards. Sync with Wearable devices. Health and fitness guides. Personalised goals.

Employee Engagement 52

Employee Engagement Employee Communications Benefits Banking 52

AIHR

SEPTEMBER 20, 2022

For example, the average span of control for a sales team could be 10 salespeople per manager. But an ICT organization selling complex and custom solutions to large B2B companies may require each sales manager to supervise 6-8 business account managers. What to consider when analyzing the span of control.

Manager 140

Manager Sales Sales Reorganization 140