Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. Once you reach scale, fraud becomes a real issue. Question: What’s the simplest way you can test a referrals offering?

Retention 48

Retention User Experience Travel Marketing 48

Harvard Business Review

AUGUST 21, 2012

We estimate that "interaction workers," (managers, professionals, sales people, and others whose work requires frequent interpersonal interactions, independent judgment, and access to knowledge) spend 28% of their workdays answering, writing, or responding to email. The total potential value at stake in these sectors is $900 billion to $1.3

Media 18

Media Workflows A/B Testing B2B 18

Harvard Business Review

NOVEMBER 1, 2018

To be sure, these are not the only tools you’ll need — for example, I haven’t included A/B testing, understanding variation, or visualization here. Scaling Your Team’s Data Skills. To help illustrate this, consider “umbrella sales.” rain) or decrease sales (e.g., Insight Center.

Sales 15

Sales Sales A/B Testing Manager 15

Harvard Business Review

AUGUST 5, 2014

The key element is that most of us want to know the answer to some question like “are sales up month on month?” Answering these questions often involves a simple statistical test called a “ z-test.” Doing an A/B test comparing whether people like a new product design more than an old one? That’s a lot of words.

A/B Testing 14

A/B Testing Software Scaling Sales 14

Harvard Business Review

AUGUST 12, 2015

My guess is that I was part of a Maps traffic A/B test, because of the lack of other people commenting on this interface change and the fact that I didn’t need to download an update in order to change it. ” I was surprised I got a response at all, but even more amazed at the personalization of the response.

User Experience 14

User Experience A/B Testing Scaling Sales 14

Harvard Business Review

NOVEMBER 6, 2018

Depending on the engineering background of these data scientists, these work products are either deployed directly to the production system, or if they are prototypes they are handed off to software engineers to help implement, optimize and scale them. The elusive full stack data scientists do exist, though they are hard to find. Who to hire.

Engineering 15

Engineering Workflows User Experience Software 15

Harvard Business Review

JUNE 28, 2016

Companies can also rent their business applications (for accounting and finance, human resource management, marketing and sales, collaboration, project management, and so forth) on-demand from companies like Microsoft, Salesforce.com, Workday, Hubspot, Yammer, Dropbox, Basecamp and others. Provides a low-cost, real-time network to test ideas.

A/B Testing 13

A/B Testing Travel Engineering Human Resources 13

Harvard Business Review

OCTOBER 31, 2018

Scaling Your Team’s Data Skills. A/B testing. One of the more common experiments companies use these days is the A/B test ( which is a type of randomized controlled experiment). At their most basic, these tests are a way to compare two versions of something to figure out which performs better.

A/B Testing 8

A/B Testing Manager Metrics Assets 8

Harvard Business Review

MARCH 2, 2016

The speed and scale on which this is occurring helps us recognize that we are not in a cyclical downturn as corporations attempt to compensate for the disruptive impact of digital technology. Simply stated, it’s harder to make money by working or creating value when the scales tip too far in favor of investors and shareholders.

Assets 8

Assets Balance Sheet Operations A/B Testing 8

High Scalability

NOVEMBER 25, 2019

He and his colleagues spend their productive hours scaling large distributed file systems. In this article, I will share the current architecture and some of the lessons we learned scaling it along with some of the things we are looking to improve upon in the near future. How does your system evolve to meet new scaling challenges?

Scaling 21

Scaling Engineering A/B Testing Manager 21