Andrew Chen

FEBRUARY 26, 2024

And that’s how I ended up being exposed first to concepts like retention curves, DAU/MAU, viral loops, and so on. I had a superpower in my domain knowledge of CAC, A/B testing, funnel optimization, lead gen, etc, and began to merge all of this thinking with consumer products. Thank you!) It’s all the same concept.

A/B Testing 123

A/B Testing Metrics Retention Engineering 123

Andrew Chen

JUNE 25, 2019

If your product requires word-of-mouth to convince most people to start using it, you can engineer more growth by building an incentivized referrals program. product, marketing, engineering, data science, design, content, and finance. What : Getting new users to a key milestone that you believe is important for long-term retention.

User Experience 111

User Experience Retention Marketing Travel 111

Get Lighthouse

DECEMBER 15, 2022

Whether it's leaning to much towards a bottom line revenue number despite the person being a tyrant people flee, or outsourcing recruiting and retention to HR, many leaders aren't focusing on what really matters most. So they let the data do the talking and ran an A/B test. Want to be a better manager?

Manager 98

Manager A/B Testing Engineering Revenue 98

Andrew Chen

NOVEMBER 1, 2021

It’s usually a 100% focus on acquisition — and not much on retention at all, so it’s more hustle and less notifications/email-led. Or if you just put X engineers on Y product optimizations, then the growth rate increases by Z. Both acquisition and retention both become priorities.

Scaling 82

Scaling Marketing Recruitment B2B 82

Andrew Chen

JUNE 25, 2019

If your product requires word-of-mouth to convince most people to start using it, you can engineer more growth by building an incentivized referrals program. product, marketing, engineering, data science, design, content, and finance. What : Getting new users to a key milestone that you believe is important for long-term retention.

User Experience 48

User Experience Retention Marketing Travel 48

Walk Me

AUGUST 24, 2022

Stakeholder value management employs the organizational development techniques of learning, creativity, structured idea management, and innovation while minimizing any weaknesses and threats to engineer value for stakeholders before, during, and after every step. Profit Management. Strategic Change Interventions. Trans-organizational Change.

Organizational Development 52

Organizational Development Organizational Change Change Management Human Resources 52

Andrew Chen

SEPTEMBER 4, 2018

Why onboarding is so important for retention/churn. Part one of this conversation focuses specifically on the aspect of user acquisition for growth, and then we cut off and go into the aspects of growth for user engagement and retention, in the next episode. Why offline products are so compelling for acquiring customers.

Marketing 75

Marketing Metrics Retention eCommerce 75