Trending Articles

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3 Steps to Cultivate an Innovator’s Mindset

Harvard Business Review

If you want to move up the corporate ladder, you need to do more than meet deadlines and produce strong results. Employees who quickly move up often have an innovator’s mindset. These people ultimately position themselves as valuable assets by questioning assumptions and pushing their organizations to stay competitive. By consistently bringing fresh ideas to the table and demonstrating a proactive approach to problem-solving, they naturally attract the attention of higher-ups.

Assets 125
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Gratitude Shapes Your Future

Leadership Freak

Gratitude is poison to envy, resentment, regret, anger, and anxiety. Ungratefulness makes you ugly. Many things in the world invite you to be an ingrate. This post offers simple practices to face negativity. I'm interested in your suggestions.

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This Is How You Deal With A Co-Worker Who Is Manipulative

Lolly Daskal

Dealing with a manipulative co-worker can be one of the most challenging aspects of the workplace. According to a study by the University of California, Berkeley, around 20% of corporate leaders display manipulative tendencies. While this trait isn’t confined to leadership roles, its presence in any team member can create a toxic work environment.

Assets 94
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I don’t see the point of taking time off, explaining a black eye on Zoom calls, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. I don’t see the point of taking PTO I work a customer-service-heavy role, and my manager has been wonderful about encouraging us to take PTO if we’re feeling burnt out. Except … I don’t see the point. Yes, I’m burnt out from work, but taking time off work doesn’t magically make all my issues go away: I still have to cope with a special needs dog, I can’t “do anything” because

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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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Interview Notes: 9 Reasons To Take & Best Practices To Follow (+Free Templates)

AIHR

Interview notes are essential to the recruitment process — they help recruiters and hiring managers accurately recall details of candidate interviews. Recording interview notes can also help mitigate biases and support fair decision-making during the hiring process. As an HR professional, you can also use interview notes to benchmark best practices based on successful hires.

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How Starbucks Devalued Its Own Brand

Harvard Business Review

Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. This article analyzes where it went wrong and offers ideas for how the company can turn itself around. It holds lessons for other companies that compete by providing customers distinctive experiences.

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 Do You Have a Toxic Work Environment? How To Spot It and Take Action

Lolly Daskal

In the realm of effective leadership, people management skills are paramount, especially when it comes to identifying and rectifying a toxic work environment. A revealing study by the Workplace Bullying Institute indicates that 61% of U.S. employees are aware of abusive conduct in the workplace. Such toxicity not only hampers productivity but also significantly impacts employee well-being.

Inclusion 109
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my coworker wears pro-gun t-shirts, custodian brings me food, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My coworker wears pro-gun t-shirts I work at a financial/banking company where we have a “dress for your day” dress code. Most internal employees wear jeans everyday. My coworker has started to wear NRA apparel in the office. He’s always struck me as an odd person so I have tried to avoid him, but the shirts make me uncomfortable.

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ADDIE vs. SAM: Key Differences To Master Training & Development

AIHR

The ADDIE vs. SAM debate has been going on since 2012 when Dr. Michael Allen introduced a strong competitor to the ADDIE model in the form of SAM. Although these are not the only learning models available, they remain two of the most popular. But as a Learning & Development professional, how do you know which e-learning model is right for your organization and its employees?

Metrics 82
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How to Structure Customer Service Calls to Boost Satisfaction and Sales

Harvard Business Review

Researchers found that service agents yield better results when they use warm language to start and end conversations, focusing on problem-solving in the middle.

Sales 126
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Cultivating Engagement: Strategies and Actionable Plans for Success

Speaker: Alberta Johnson

Once upon a time, in the bustling world of corporate landscapes, HR professionals like you were the unsung heroes. Your mission: to unlock the secrets of employee engagement and transform workplaces into thriving communities. 🦸 🏢 Join us in our upcoming webinar to uncover why engagement is the magic ingredient for organizational success.

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How To Create a Workplace Culture That Truly Embraces Diversity

15Five

Diversity is strength. Period. The numbers show that diverse teams perform better than their more homogeneous counterparts. But just like any other objective, there are right and wrong ways to build a workplace culture that promotes diversity. I’m Andrew Adeniyi , CEO of AAA Solutions and author of The Circle of Leadership: A Framework for Creating & Leveraging Culture.

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How To Take Your Weekly Team Meetings to the Next Level

Lolly Daskal

Transforming weekly team meetings from mundane check-ins to dynamic, productive sessions can significantly impact team efficiency and morale. A recent Harvard Business Review study found that 71% of senior managers view meetings as unproductive and inefficient. To counter this trend, it’s essential to revitalize these gatherings with strategies that engage and invigorate team members.

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I think my new job’s salary offer is a mistake

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work for a toxic organization, and I’ve been looking for opportunities elsewhere. A job opened up in my home city that would be a lateral move for me so I applied and was offered the job. Hooray! However, the salary included in the offer email was WAY more than I was expecting — not in a good way — in a suspicious way.

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Leading Innovation with Natalie Turner

Viima

We've returned with yet another Innovation Room Podcast episode. In this conversation, Colin was joined by Natalie Turner to talk about the inspiration behind The Six 'I's® model, lessons she learned while working in Asia, and explore the challenges and opportunities in the ever-evolving innovation landscape.

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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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The New Rules of Marketing Across Channels

Harvard Business Review

The Internet and AI tools are transforming marketing communications within a complex, interactive landscape called the echoverse. While marketing has evolved since the proliferation of the Internet, in the echoverse, a diverse network of human and nonhuman actors — consumers, brands, AI agents, and more — continuously interact, influence, and reshape messages across digital platforms.

Marketing 128
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Why Adaptability Makes You an Asset in Today’s Job Market

Thought Leaders LLC

Adaptability can propel your career with confidence and resilience by helping you learn how to be comfortable in changing environments and pivot quickly. Today’s guest post is b y Paul Bramson, CEO — The Paul Bramson Companies Today’s job market is characterized by rapid technological advancements, globalization, and shifting market demands, leading to constant changes.

Assets 75
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No Team Charter? No Problem! Create a Winning One with These Easy Steps

Lolly Daskal

A team charter is a crucial component of team success, acting as a guiding document that outlines the team’s objectives, roles, and operational guidelines. In my role as an executive leadership coach, I’ve observed that teams with a clear and comprehensive charter exhibit enhanced clarity, collaboration, and accountability. But what exactly goes into a successful team charter?

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should I address the feedback from an anonymous survey?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: My company did an employee survey. It really was anonymous (no names and anything that could be de-anonymizing was scrubbed from the results I can see) but my department is small enough that I have a good idea about who gave each rating, including who gave a tiny bit of negative feedback about me.

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The Rules Do Apply: Navigating HR Compliance

Speaker: Ann Meyers Piccirillo

HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming.

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Leading Thoughts for June 27, 2024

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Professor L.A. Paul on how to think about important life choices: “As we live our lives, we find ourselves confronted with a brute fact about how little we can know about our futures—just when it is most important to us that we do know.

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Why Are Companies That Lose Money Still So Successful?

Harvard Business Review

In a well-functioning capital market, profits should be the sole criterion for firm survival; that is, firms reporting losses should disappear. Of late, however, loss-making firms are highly sought after by investors — often more than some profitable firms. Unicorns, or startups with valuations exceeding a billion dollars, are examples of such loss-making firms.

Accounts 131
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HSL: An Intuitive Way to Represent Color in CSS

Help Scout Leadership

When writing CSS, the most common formats we use for expressing a color are either a hex code or an RGB value. But are they the best way? Learn to see color as an artist with HSL.

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4 Reasons Goal Setting Conversations Fail and How To Fix Them

Leadership Freak

Failure is often the result of something undone. Goal setting is imagination. Follow through is reality. This post provides solutions for 4 common reasons goal setting conversations fail. Are you having the same conversations over and over?

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From Awareness to Action: An HR Guide to Making Accessibility Accessible

Speaker: Danielle Johnson - Director of HR, Compliance & DEI in AI tech at Impact Observatory

Making accessibility accessible for organizations of all sizes may seem complex, but it doesn’t have to be. Prepare to broaden your understanding of Disability, Cultural Competency, and Inclusion with this insightful webinar. We’ll explore disability as a vibrant culture, understand the nuances of reasonable accommodations under the ADA, and navigate the complexities of undue hardship while challenging the status quo of accessibility practices.

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coworker constantly changes her schedule, interviewer refused to let me meet the job’s manager, and more

Alison Green

This post was written by Alison Green and published on Ask a Manager. It’s five answers to five questions. Here we go… 1. My coworker constantly changes her schedule I am member of a small team with four core staff, including my manager and me. One of my core colleagues is part-time, three days a week. My manager gives her flexibility on this, so she changes her hours to suit her needs every week, to the point where I feel it is negatively affecting all of our work.

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99 and Counting Backwards

Chief Outsiders

Out for a walk on a cool May morning, I saw a pickup truck pull alongside. It was Ray from up the street. “Are you around May 31 st ?” he asked. “I’m having a 99 th birthday party.” That’s funny, I thought, Ray can’t be much over 70. “Yep, this one is my 99 th. Last year’s party was my 100 th. Figured there’s no way I’d ever live to be 100, and I really wanted to have a 100 th birthday party.

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How Part-Time Senior Leaders Can Help Your Business

Harvard Business Review

Bringing on seasoned leaders in “fractional” roles can help companies gain expertise without the expense and commitment of a full-time hire.

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How to Spot Political Deepfakes

Kellogg Insight

AI literacy—and a healthy dose of human intuition—can take us pretty far.

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AI & DEI: With Great Opportunities Comes Great HR Responsibility

Speaker: Jen Kirkwood - Partner, Responsible HR & AI at IBM and World Economic Forum Executive Fellow

The promise of AI for today’s organizations is real, yet in a frenzied state of experimentation, many stumble to get to a full-scale enterprise. As companies race to discover what generative AI can do, HR must lead conversations about how to balance cutting-edge innovations with integrity, trust, and diversity. Globally, organizations are at a critical intersection of Diversity, Equity, Inclusion, and AI acceleration.

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No Matter What Work You Do, You Have a Customer

Michael McKinney

I F SOMEONE was to ask you who is your customer, you would probably easily answer the question. Regardless of what you do at work you probably know who buys the product or service your company makes. Now, if that same someone were to ask you who consumes the work that you personally do, the answer may not come as easily. In a lot of cases, the person who uses what you make isn’t the end customer of your company.

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how much should I tell a team whose boss might be fired?

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: Six months ago, I was promoted to lead a group of three managers who each lead around 20 people. “Howard,” one of the managers, had been hired two months before by my predecessor, but it was immediately obvious to me that his work was not up to par. I did my best to give Howard clear feedback about what he needed to improve, provided retraining, and was explicit that if he did not improve X by Y da

Manager 79
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Do Your Direct Reports Have Leadership Potential? 14 Signs They Do

Lolly Daskal

Identifying leadership potential within your team is a crucial aspect of effective management and succession planning. According to a study by the Corporate Executive Board, organizations with strong leadership development practices outperform their competitors by up to 13 times in financial performance. Recognizing future leaders early allows for targeted development, ensuring a robust pipeline for your organization’s leadership succession.

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3 Ways to Build a Culture That Lets High Performers Thrive

Harvard Business Review

Many companies build cultures that are focused on controlling the output of low performers, rather than growing and unlocking everyone’s skills. This approach is low-ROI and ultimately problematic for high-performance cultures. Leaders spend an inordinate amount of time handholding their least productive colleagues, instead of helping their strongest contributors move faster and do more.

ROI 114
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DEIB Reimagined: Navigating Change and Shaping the Future

Speaker: Lachandra B. Baker, MBA, CTA, CDP - Founder/Principal Consultant at LBB Edutainment, Keynote Speaker, and Author

Join us for an insightful session where we delve into the evolving landscape of DEIB. Discover the latest trends, challenges, and opportunities that have emerged over the past year and explore what lies ahead. This webinar will equip you with actionable strategies, best practices, and reflection tools to effectively lead and inspire change in your organization.