Remove 2027 Remove Digital Transformation Remove Metrics
article thumbnail

5 Definitive Characteristics of the Future Workplace: How Can HR Support?

Zenefits

workforce will be doing “gigs” by 2027. Measure outcomes: Hybrid work can be hard to measure without the right metrics. However, with COVID-19 accelerating digital transformation, companies have had to embrace a tech-focused approach faster than ever before. A tech-driven workplace will be the norm.

Diversity 104
article thumbnail

Your Ultimate Call Center Training Guide for 2024

Walk Me

heading toward 2027. Infographics : An effective tool for presenting complex information, such as call center metrics and customer satisfaction scores. Whisper coaching tools : Enable team leads and colleagues to guide agents through customer calls discreetly, without the customers being aware.

article thumbnail

Happy HR Professional Day 2023!

AIHR

Year September 26 2023 Tuesday 2024 Thursday 2025 Friday 2026 Saturday 2027 Sunday History of Human Resources Human Resources has gone through quite a few evolutions over the years. Every year, HR Professional Day is celebrated on September 26 th. It led some companies to downsize or outsource their HR departments.