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Solving Mobile Growth & Retention with Andy Carvell, ex Growth at SoundCloud

Brian Balfour

The biggest retention questions at SoundCloud Around late 2014 to early 2015, the SoundCloud team identified retention as an area of improvement, especially on the mobile side. The catch was that they’d have to AB test it against the existing client side notifications, with additional complexity around handling the rollout up to production.

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The 3 Stages of a Country Embracing Renewable Energy

Harvard Business Review

In 2015, around 40% of new PV installations were accompanied by a battery. Around the world in 2015, additions of renewable power capacity outpaced other forms of electricity generation —coal, gas, oil, and nuclear—combined. At the same time, we’re also seeing the decentralization of power production.

Energy 14
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Doctors Feel Excluded from Health Care Value Efforts

Harvard Business Review

A comparison of our 2015 and 2017 survey findings shows a notable slowdown in the adoption of value-based payment models. Two years ago, many physicians expected a broad rollout of value-based care and a corresponding decline in practices exclusively using the traditional fee-for-service model.

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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business Review

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry. Underlying Principles. Improving Outcomes.

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Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

Harvard Business Review

Once the full experiment was launched in November 2015, 28 stores in the San Francisco Bay Area and Chicago were randomly assigned to control and intervention groups. So, this augurs well for the rollout of this initiative to the entire chain as a similar increase can be expected as the risk of cannibalization is low.

Sales 8