Remove 2015 Remove Digital Transformation Remove User Experience
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What’s next for marketplace startups? Reinventing the $10 trillion service economy, that’s what.

Andrew Chen

Startups will build on the lessons and tactics to crack the toughest service industries – including regulated markets that have withstood digital transformation for decades. In doing this, the lives of 125 million Americans who work in the services-providing industries will join the digital transformation of the economy.

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How Banks Can Compete Against an Army of Fintech Startups

Harvard Business Review

banks are going to survive the coming wave in financial technology (fintech), they’ll need to finally take digital transformation seriously. Small businesses are starting to demand banking services that have engaging web and mobile user experiences, on par with the technologies they use in their personal lives.

Banking 15
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Putting Customers at the Heart of Your Brand to Create Passionate Fans: What Microsoft Learned About Customer Engagement in the Sports Industry - SPONSOR CONTENT FROM Microsoft

Harvard Business Review

In 2015, Real Madrid had a lofty goal in mind: to thrill its supporters by allowing them to participate in unbelievable experiences. Empowering Digital Societies. Navigating New Zealand’s largest city with Auckland Transport and digital transformation. “It’s tribal.