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How to estimate the effort required to implement organizational change (METHODS + EXAMPLES)

Wendy Hirsch

Key Points An accurate understanding of the complexity of a workplace change leads to better strategic and tactical decisions in support of successful change implementation. A failure to recognize the full significance of a workplace change is at the heart of many challenges faced in organizational change implementation.

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How to estimate the complexity of organizational change and the effort required to implement it. (METHODS + EXAMPLES)

Wendy Hirsch

Key Points An accurate understanding of the complexity of a workplace change leads to better strategic and tactical decisions in support of successful change implementation. A failure to recognize the full significance of a workplace change is at the heart of many challenges faced in organizational change implementation.

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Solving Mobile Growth & Retention with Andy Carvell, ex Growth at SoundCloud

Brian Balfour

The biggest retention questions at SoundCloud Around late 2014 to early 2015, the SoundCloud team identified retention as an area of improvement, especially on the mobile side. The catch was that they’d have to AB test it against the existing client side notifications, with additional complexity around handling the rollout up to production.

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Changing an Organization’s Culture, Without Resistance or Blame

Harvard Business Review

We’ve been in HR for a combined total of more than four decades, with multiple organizations, and we’ve been involved in a couple such rollouts. To make the implementation work, we took a four-phase approach, focusing on awareness , learning , practice , and accountability. We wanted strong but collegial leaders.

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How the U.S. Army Personalized Its Mental Health Care

Harvard Business Review

So during initial rollout from May 2012 through February 2014, we examined 80,000 BHDP surveys in four military-treatment facilities. The implementation of the Affordable Care Act has expanded access to mental health care for over 62 million beneficiaries.

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The Critical Skills for Leading Major Change in America’s Health System

Harvard Business Review

The president made this goal even more formidable by promising that every American would have an electronic health record by 2014. Though the implementation of the HITECH Act seemed superficially like a technology project, I gradually came to realize that it was much more than that.

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Research: When Retail Workers Have Stable Schedules, Sales and Productivity Go Up

Harvard Business Review

per year between 1987 and 2014. So, this augurs well for the rollout of this initiative to the entire chain as a similar increase can be expected as the risk of cannibalization is low. The bad news is that for retailers to implement more stable scheduling, they will need to involve several different complex business processes.

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