Harvard Business Review

MAY 11, 2012

Perhaps most important, marketers are asking, is this something that will drive revenue? More than 60% of these purchasers joined Pinterest before January 2012, in other words, before the hype. Canada, U.K., and Australia, to talk about their pinning habits.

Media 19

Media ROI Metrics Revenue 19

Harvard Business Review

APRIL 26, 2012

When hard times hit and revenues fall, R&D is always a tempting target for corporate cuts, because reductions yield quick increases in profit, and it has always been easy for executives to tell themselves that cutting research a bit today probably won't hurt all that much over the long run. Here's a table that accompanies the article.

Metrics 13

Metrics Engineering Revenue Benefits 13

Harvard Business Review

DECEMBER 23, 2013

That’s true as far as it goes—but winning cultures have a hard, metrics-driven element as well. Eventually the company took an open-book approach, changing everyone’s key number to production profit, or production revenue (tons multiplied by price per ton) minus maintenance costs. What makes a number “key”? The biggest opportunities?

Cash Flow 14

Cash Flow Revenue Metrics Engineering 14

Harvard Business Review

MARCH 29, 2016

They want to have a say in decisions made about their own health — which is exactly what our organization gave them in 2012 when we became the first academic medical center in the country to put our patient reviews online , complete with unedited comments and an accessible five-star ranking. Doctors were justifiably squeamish.

Hospitality 14

Hospitality Revenue Operations Metrics 14

Harvard Business Review

OCTOBER 14, 2014

million customers and an annual revenue of 4 million dollars, social media service Buffer has grown by introducing useful products and exemplary customer service. billion dollars in sales (a 50% increase over 2012) in the Etsy marketplace alone. Buffer builds tools to help businesses manage and analyze their social media activity.

Benefits 12

Benefits Revenue Small Business Metrics 12

Harvard Business Review

MARCH 31, 2015

In 2012, even in the midst of an anemic global economy and budget tightening at firms, the amount spent on these events worldwide was an estimated $565 billion. At the event, new technologies provide cost-reduction and revenue opportunities for all stakeholders. New technology goes further.

ROI 14

ROI Sales Sales Revenue 14

Harvard Business Review

JANUARY 9, 2014

From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%. million in incremental revenue. Its structure, skills, metrics, and rewards have mostly remained the same. In one account alone, the improvements have driven $3.5

Sales 14

Sales Sales Compensation Compliance 14

Harvard Business Review

DECEMBER 15, 2015

But by 2012 growth slowed, revenues flattened, and margins declined. It changed its sales compensation incentives from revenue bookings to commission payments tied to margins, service mix, and duration of subscription agreement. At that point, Alphatech’s management reassessed its strategy and sales approach.

Sales 14

Sales Sales Hospitality Accounts Payable 14

Harvard Business Review

DECEMBER 17, 2014

And the more growth opportunities stretch beyond a company’s current capabilities, the more the company needs to build systems to manage the unique nature of these opportunities (the kind we describe in more depth in our recent article “ Build an Innovation Engine in 90 Days ” and our 2012 e-book Building a Growth Factory ).

Revenue 13

Revenue Engineering Marketing Staffing 13

Harvard Business Review

SEPTEMBER 14, 2015

In 2012, we conducted a yet-to-be-published preliminary study with Martin Seligman at the University of Pennsylvania where we found that just a few minutes of negative news has a significant effect on mood. This survey contained a battery of positive psychology metrics to gauge things like stress and mood. However, J.J.

Hospitality 15

Hospitality Insurance Revenue Metrics 15

Harvard Business Review

NOVEMBER 6, 2018

In 2012, HBR dubbed data scientist “the sexiest job of the 21st century ” It is also, arguably, the vaguest. These data scientists design, define, and implement metrics, run and interpret experiments, create dashboards, draw causal inferences, and generate recommendations from modeling and measurement. What is the output?

Engineering 15

Engineering Workflows User Experience Software 15

Harvard Business Review

MAY 8, 2014

By 2007, they had a staff of 205 and revenue of $26 million. By the end of 2009, MBH’s revenue had nosedived 83% and Heath and McNulty had to lay off three-quarters of their staff. The financial reports his CEO showed him looked rosy: Revenue had doubled to $200 million and profits were $20 million. Then, the great downturn hit.

Revenue 9

Revenue Banking Real Estate Marketing 9

Harvard Business Review

DECEMBER 10, 2015

We attracted many new doctors when we opened a replacement hospital in 2012, ultimately doubling the size of our medical staff. Given our positive partnerships thus far, we embraced this opportunity and partnered with Cadence in 2012, using our shared revenue and expense model. How Our Journey Began.

Hospitality 12

Hospitality Staffing Metrics Operations 12

Andrew Chen

JUNE 25, 2019

As the number of homes on Airbnb scaled from around 100,000 in 2012 to over 6 million today, I led teams tackling everything from supply growth, to guest booking conversion, to marketplace quality. Retention metrics roundup of articles and links by Andrew Chen. Increase benefits: Guaranteed revenue, online payments. Here’s Why.

Retention 48

Retention User Experience Travel Marketing 48

Harvard Business Review

JUNE 3, 2016

According to the Market Research Society (MRS) , spending on online research increased 15 percent from 2008 to 2012. Unfortunately, there exists no single, magic-bullet metric that satisfies these requirements for every community. And it has evolved into more than just a mechanism for listening and gathering feedback from customers.

ROI 12

ROI Strategic Planning Recruitment Metrics 12

Harvard Business Review

FEBRUARY 14, 2013

By the summer of 2012, these ventures had accumulated fewer Facebook likes (an average of roughly 980 compared to more than 1,600 for the inexperienced entrepreneurs) and fewer Twitter followers (an average of roughly 900 compared to more than 1,000). More than half of these ventures had founders who had previously started other businesses.

Nonprofit 11

Nonprofit Revenue Scaling Banking 11

Harvard Business Review

JUNE 7, 2016

Conventional wisdom would seem to suggest that companies have no incentive to lengthen the life cycle of their products and reduce the revenue they would get from selling new goods. In Brazil, multinational corporation Adidas has been running a shoe-recycling program called “Sustainable Footprint” since 2012.

Metrics 13

Metrics Operations Energy Engineering 13

Harvard Business Review

APRIL 12, 2013

billion spent on all media advertising in 2012 and more than 20 times the estimated $39.5 billion spent on Internet advertising in 2012. HBR ran an article on the dearth of academic programs in sales in its July/August 2012 issue. By our estimates, the amount invested in U.S. sales forces exceeds $800 billion a year.

Sales 9

Sales Sales Telecommunications Advertising 9

Harvard Business Review

MARCH 8, 2013

The basic facts were established in a 2012 study by The Bridgespan Group in the Stanford Social Innovation Review , which looked at the more than 200,000 nonprofit organizations founded between 1975 and 2008 to determine how many had grown to $50 million or more in annual revenues. The answer? 201 — just 1%.

Nonprofit 10

Nonprofit Government Metrics Revenue 10

Harvard Business Review

OCTOBER 2, 2012

Recently, I wrote about Akamai, a company with strong network effects that successfully transitioned from a single product to build a platform that garners over a billion dollars in revenue and is now a core part of the Internet's fabric. Expedia grew to account for roughly one third of the company's revenues. Big Data meets travel.in

Scaling 11

Scaling Travel Engineering Revenue 11

Harvard Business Review

AUGUST 6, 2013

The New York Times seems to have turned the corner toward a modestly profitable future in which circulation revenue pays most of the bills. Layoffs and other cutbacks meant to preserve profit margins have only sped the decline in revenue , while bold new investments have been few. And for the most part the margins have declined anyway.

Advertising 9

Advertising Media Revenue Operations 9

Harvard Business Review

MARCH 26, 2013

However, while our employee base has stayed relatively stable for the past two years, our revenues have soared by more than 60 percent year over year since 2007. In our opinion, every employee contributes to sales, so we pay everyone based on company revenues, instead of using a more traditional bonus or profit-sharing plan.

Compensation 8

Compensation Revenue Sales Sales 8

Harvard Business Review

DECEMBER 11, 2013

In their 2012 book, Transformative HR authors John Boudreau and Ravin Jesuthasan detailed a case study of Ameriprise Financial, a diversified financial services company spun off from American Express in 2005. The quality of data is important, along with the way leaders are educated about the credibility of talent metrics. Compelling.

Human Resources 9

Human Resources Metrics Energy Performance Review 9

Harvard Business Review

OCTOBER 21, 2016

Of the respondents, 72% said that climate change presents risks that could significantly impact their operations, revenue, or expenditures. Since its launch in 2012, Flyknit has reduced 3.5 In that year, these improvements resulted in 15,000 metric tons of CO2 emissions avoided and savings of nearly $11 million.

Assets 15

Assets Operations Revenue Energy 15

Harvard Business Review

MARCH 26, 2015

The ability to offer financing gave the technology vendor a point of differentiation that helped it beat its revenue projection for the year. With its 2012 London Olympics sponsorship it resolved to optimize its ads in real time. Gauge and influence a customer’s “next best action.”

Risk Management 14

Risk Management Cash Flow Marketing Telecommunications 14

Harvard Business Review

SEPTEMBER 17, 2018

When we examined their track record more closely, we found that these 18 “outperformer” countries had twice as many large firms with revenues exceeding $500 million as their peers, relative to the size of their economies. A survey we conducted of companies in seven countries also brought its share of surprises.

Revenue 8

Revenue Marketing Metrics Government 8

Harvard Business Review

JANUARY 10, 2013

By the mid-2000s Google had become a reasonable force in the advertising industry, and by the end of the decade its revenues dwarfed those of most traditional players. In 2012 a number of disruptive innovations came of age. One of 2012's most successful innovations was Nest's smart thermostat. The Internet of Things.

Advertising 8

Advertising Marketing Education Media 8

Harvard Business Review

MAY 23, 2018

This bold strategic leap was, we found, in part facilitated by Nokia’s newly appointed board who actively attended to top managers’ emotions in 2012-2013. ” To avoid similar wishful thinking, the new board required detailed attention to data about the progress of the prevailing strategy in 2012-2013.

Operations 8

Operations Sales Sales Manager 8

Harvard Business Review

AUGUST 26, 2016

Those responsible for delivering a revenue forecast typically want to lower it. The UN human development index (an amalgam metric of education, economy, and infrastructure) is another great predictor of consumer behavior, specifically as it relates to consumer spending on beverages. Those seeking more resources want to increase it.

Education 8

Education Metrics Revenue Sales 8

Harvard Business Review

APRIL 28, 2015

But before those records were converted into advertising revenue, there was no spot for them in any financial statement. As a forward-thinking institution, Bloomberg embraced this change in 2012 and worked to start opening their information treasure troves to a new wave of partners via the Bloomberg API.

Balance Sheet 14

Balance Sheet Manager Assets Software 14

AIHR

APRIL 21, 2022

Company: Blinkist Established: 2012 Role: Deborah Caulet – Head of People Development Role: Milica Radojevi? Deborah and Milica work as Head of People Development and Head of Talent Acquisition at Blinkist, a ‘quick-hit nonfiction learning app’ company founded in Berlin in 2012.

Recruitment 98

Recruitment Scaling Operations Human Resources 98

Harvard Business Review

JULY 19, 2012

So far, 2012 has been another banner year for the 'tyranny of success' as once great companies slide ever closer to the abyss. We addressed the question of how leaders turn great invention into business innovation that generates organic revenue growth. Quick start, quick stop: Speed is essential.

Revenue 15

Revenue Metrics Marketing Scaling 15

Harvard Business Review

JULY 19, 2012

So far, 2012 has been another banner year for the 'tyranny of success' as once great companies slide ever closer to the abyss. We addressed the question of how leaders turn great invention into business innovation that generates organic revenue growth. Quick start, quick stop: Speed is essential.

Revenue 13

Revenue Metrics Marketing Scaling 13

Harvard Business Review

MARCH 2, 2018

Establishing appropriate performance metrics and assigning attribution. Innovation is inherently risky which makes bottom-line revenue and time-frame targets challenging to establish. Sometimes, innovation centers at the front line of human-centered design do not have robust metrics for recognizing incremental but critical successes.

Hospitality 14

Hospitality Engineering Metrics Implementation 14

Harvard Business Review

NOVEMBER 12, 2012

In fact, 2012 is likely to be the hottest year since accurate record-keeping began in the late 19th century. As we move toward the fiscal cliff, there is plenty of discussion in Washington, from stakeholders on both sides of the aisle, about raising revenue through a carbon fee as part of a grand bargain on the budget.

Administration 13

Administration Energy Insurance Metrics 13

Harvard Business Review

MARCH 17, 2014

Giving Pledge members described impact investing as the “hottest topic” at their May 2012 meeting, and Prime Minister David Cameron extolled the potential of the sector at the most recent G8 summit. An estimated 250 funds are actively raising capital in a market that the Global Impact Investing Network estimates at $25 billion.

Banking 11

Banking Government Hospitality Insurance 11

Andrew Chen

MAY 28, 2019

And in fact, the combined revenue of Headspace and Calm are more than half of the entire podcasting market. In the years following the release of Apple’s podcast app in 2012, smartphones pulled ahead of computers for podcast consumption and have grown to become the dominant way that consumers listen to podcasts.

Advertising 93

Advertising Revenue Media Marketing 93