Harvard Business Review

AUGUST 6, 2014

Revenue was only a few million dollars, and we were drawing just 5 million to 10 million users each month. With the ad market under $70 million, many of our local competitors were rapidly experimenting with new types of revenue and business models and were far ahead of us. The company subsequently went private in early 2012.

Accounts 14

Accounts Revenue Operations Marketing 14

Harvard Business Review

MARCH 11, 2013

Their companies ranged from start-ups to billions of dollars in sales with the majority being between $50 million and $500 million in annual revenue. At other accounts, prospective buyers weren't experienced with purchasing products. Inability to Penetrate New Accounts.

Sales 20

Sales Sales Telecommunications Staffing 20

Harvard Business Review

JUNE 19, 2012

The committee organizing the London 2012 Olympic Games faced an extraordinary business challenge: How to price 8 million tickets in a way that allows equitable access to 26 sporting events, meets revenue and attendance targets, and adheres to the explicit social objective of making the Olympiad "Everybody's Games.".

Transportation 16

Transportation Revenue Media Benefits 16

Harvard Business Review

APRIL 10, 2012

I confess I am guilty of not changing my passwords often enough and using similar passwords for different accounts. I went to Facebook's website, found the instructions for reporting an account hack, and changed my password—then changed it again and again as the account continued to be hacked. I took the logical steps.

Advertising 14

Advertising Media Accounts Revenue 14

Harvard Business Review

SEPTEMBER 18, 2012

As large retailers convert secondary, lower-value shoppers into loyal, high-value shoppers, the growth in revenue is coming at the expense of competing retailers — all too often, independent and mid-market retailers. It is widely understood that Kroger is realizing over $100 million annually in incremental revenue from these efforts.

Revenue 16

Revenue Marketing Diversity Scaling 16

Harvard Business Review

OCTOBER 15, 2014

Since 1995, when glass and coatings each accounted for about 40% of sales, the split has evolved to 93% coatings and 7% glass today. For example, Umicore’s 2003 acquisition of PMG increased its revenues by 50%. What makes such a transformation successful? A core shift takes time for several reasons.

Cash Flow 14

Cash Flow Revenue Sales Sales 14

Harvard Business Review

MARCH 29, 2016

They want to have a say in decisions made about their own health — which is exactly what our organization gave them in 2012 when we became the first academic medical center in the country to put our patient reviews online , complete with unedited comments and an accessible five-star ranking. Doctors were justifiably squeamish.

Hospitality 14

Hospitality Revenue Operations Metrics 14

Harvard Business Review

OCTOBER 31, 2012

HP is #10 on the 2012 list, and IBM is number 19. And earlier this month, she shared plans for revenues and profits to decline for another year to then return to growth in three years , with the key to the turnaround being "stability". IBM and HP are two amazing companies with long and meaningful histories. Here's the bottom line.

Operations 20

Operations Revenue Strategic Planning Marketing 20

Harvard Business Review

MAY 18, 2015

In 2009, an Indian IT services accounting firm, called Satyam, was found to have boosted its revenue by $1.5 billion through the actions of their founder and chairman who falsified revenues, margins, and cash balances. The company eventually found out because the chairman himself wrote a resignation letter to its board.

Compliance 14

Compliance Revenue Banking Recruitment 14

Harvard Business Review

JUNE 3, 2014

These programs are a crucial source of revenue for business schools. At Wharton, nearly 20% of the annual revenue comes from executive education, while at Harvard Business School 26% does, and at IESE, it is nearly half. For comparison, Executive MBA programs in 2012 only attracted an average of 14% foreign students.

Education 15

Education Revenue Diversity Operations 15

Harvard Business Review

JUNE 3, 2016

In fact, Iger reportedly noticed that Pixar’s hugely popular Toy Story characters appeared in the 2005 opening parade at Hong Kong Disneyland while recent Disney animated characters—for example, Lilo & Stitch , released in 2002—were MIA (although Mickey and pals were present and accounted for, of course).

Assets 15

Assets Revenue Marketing Accounts 15

Harvard Business Review

MARCH 31, 2015

In 2012, even in the midst of an anemic global economy and budget tightening at firms, the amount spent on these events worldwide was an estimated $565 billion. At the event, new technologies provide cost-reduction and revenue opportunities for all stakeholders. These goals have inherently different evaluation criteria.

ROI 14

ROI Sales Sales Revenue 14

Harvard Business Review

OCTOBER 20, 2016

The 2012 OECD Program for International Student Assessment (PISA) study showed the UK invested the 8th largest amount out of 34 OECD countries, but only came 19th in mathematics, 14th in science and 16th in reading. Accountants invest and grow, focusing on the top line. Accountants try to grow their schools out of trouble.

Education 15

Education Revenue Accounts Government 15

Harvard Business Review

DECEMBER 15, 2015

But by 2012 growth slowed, revenues flattened, and margins declined. It changed its sales compensation incentives from revenue bookings to commission payments tied to margins, service mix, and duration of subscription agreement. At that point, Alphatech’s management reassessed its strategy and sales approach.

Sales 14

Sales Sales Hospitality Accounts Payable 14

Harvard Business Review

JANUARY 29, 2015

GE is now approaching $1 billion in new revenue annually from their expanded software and data activities. Here’s a brief account of how GE quickly scaled up a sizable software start-up within a big, successful conglomerate. GE started on one floor of a large office building in 2012 and has grown to take over all five floors.

Software 14

Software User Experience Recruitment Scaling 14

Harvard Business Review

APRIL 25, 2016

The personal computer (PC) chip market that the company dominated for over three decades, and which accounted for the bulk of its sales during that period, is now in decline, and accounts for only 50% of revenues, down from 65% in 2012.

Marketing 14

Marketing Accounts Engineering Revenue 14

Harvard Business Review

NOVEMBER 21, 2012

Cap and trade is projected to achieve nearly 20% of that goal by limiting emissions from the industrial, utility, and transportation fuels sectors — which account for roughly 85% of the state's greenhouse gas pollution. million annually. Since 2006, jobs in the clean economy have grown 10 times faster than total jobs.

Energy 18

Energy Transportation Marketing Revenue 18

Harvard Business Review

FEBRUARY 8, 2017

For instance, Snapchat’s recent IPO filing revealed that the company grew revenues by 600% (to $404 million) in 2016. Airbnb has nearly doubled its user base every year since 2012 and is now worth $30 billion — nearly as much as Marriott International, the world’s largest hotel chain. trillion).

Revenue 14

Revenue Hospitality Marketing Software 14

Harvard Business Review

JUNE 25, 2012

This is reflected in the total number of employees per store which increased from 37 in Q1 2007 to 117 in Q1 2012. Flagship stores alone cannot account for the increase. Even though this employee time has a cost, revenues and profits have all risen in unison. And yet the stores are astonishingly efficient at selling things.

Sales 16

Sales Sales Advertising Revenue 16

Harvard Business Review

JANUARY 9, 2014

From 2002 to 2012, the impact of individuals’ task performance on unit profitability companywide decreased, on average, from 78% to 51%. Even in sales, network performance now accounts for about 44% of the impact. The goal was to help sales reps exchange information about complex accounts. million in incremental revenue.

Sales 14

Sales Sales Compensation Compliance 14

Harvard Business Review

JULY 22, 2016

Airline JetBlue has turned its Twitter account into a highly responsive, 24/7 customer service line. Customers can tweet at JetBlue with questions or problems, and the account helps keep JetBlue front of mind for its followers, even when they’re not traveling. British retailer ASOS also maintains a popular Instagram account.

Digital Transformation 13

Digital Transformation Assets Real Estate Banking 13

Harvard Business Review

APRIL 17, 2015

Accounting and consulting firms are often highly responsive to the social demands of their employees. Nike subsequently became an innovator in supply chain accountability and promulgated a rigorous supplier code of conducts, accompanied by third-party factory inspections.

Accounts 14

Accounts Retention Engineering Revenue 14

Harvard Business Review

MARCH 11, 2013

Their companies ranged from start-ups to billions of dollars in sales with the majority being between $50 million and $500 million in annual revenue. At other accounts, prospective buyers weren't experienced with purchasing products. Inability to Penetrate New Accounts.

Sales 13

Sales Sales Telecommunications Staffing 13

Harvard Business Review

DECEMBER 12, 2012

According to last week's Wall Street Journal , Prada announced a 30% year-on-year increase in net income in the third quarter of 2012, with sales in China jumping up by 33% year-on-year in the third quarter. Men have traditionally been the bigger spenders in China, accounting for more than two-thirds of the market.

Marketing 12

Marketing Travel Sales Sales 12

Harvard Business Review

SEPTEMBER 15, 2011

There is so much to learn, borrow, and build upon in these winning entries when it comes to how we can use the principles, and tools of the Web to make our organizations more adaptable, innovative, inspiring, and accountable. New lines of business created via the innovation engine account for 20% of the company's total revenue.

Manager 14

Manager Engineering Accounts Employee Engagement 14

Harvard Business Review

JUNE 26, 2014

The unbanked pay four times more in fees to access their money than those with bank accounts, and they pay $4 higher fees per month for cash access on average than those with formal financial services. For businesses, paper money has to be managed: it must be stored, guarded, and accounted for. By FDIC estimates, 8.2%

Transportation 10

Transportation Banking Government Small Business 10

Harvard Business Review

SEPTEMBER 19, 2013

Brian McAndrews, Pandora’s new CEO, faces two challenges as he steps to the helm: reducing royalties from the 50-60% of sales currently paid, and increasing revenues per listener hour. Aggressively pursued mobile revenue. In Q2 2013, mobile revenue per 1K listener hours was $34, up 50% from $22 in 2012.

Advertising 8

Advertising Revenue Sales Sales 8

Harvard Business Review

OCTOBER 2, 2012

Recently, I wrote about Akamai, a company with strong network effects that successfully transitioned from a single product to build a platform that garners over a billion dollars in revenue and is now a core part of the Internet's fabric. Expedia grew to account for roughly one third of the company's revenues. Think about that.

Scaling 11

Scaling Travel Engineering Revenue 11

Harvard Business Review

SEPTEMBER 6, 2016

He held them accountable for meeting sizable improvements, but he also supported the team during challenging periods. From 2008 to 2015 SCA’s revenue rose 88% (from $690 million to $1.3 OSI’s revenue are 65% higher than they were in 2012, and its valued has doubled. And it has continued to this day.

Engineering 12

Engineering Talent Development Revenue Operations 12

Harvard Business Review

JULY 16, 2013

But together they account for more than $165 billion in purchasing power ( $110 billion in gift cards purchased, $48 billion in loyalty points earned, and more than $5 billion in product coupons redeemed). Card-linked offers enable consumers to load coupons to their credit cards or loyalty accounts in advance of purchase. Gift cards.

Sales 12

Sales Sales Marketing Accounts 12

Harvard Business Review

NOVEMBER 7, 2013

Amazon also offered booksellers a plan under which they can receive a 9% discount and forego any commission revenue. According to Bookstats, a database developed to track revenues, prices and unit sales in the book industry, online retail sales accounted for 48.2% of publisher revenues in 2012.

Revenue 8

Revenue Sales Sales Marketing 8

Harvard Business Review

JULY 12, 2013

It is, therefore, both socially accountable and culturally embedded.". To cap off a small sliver of dismal data points, research firm Gallup found that over a twelve-year period between 2000 and 2012, the percentage of engaged employees in the workforce has shifted between 26% and 30%. It is a social function.

Telecommunications 12

Telecommunications Insurance Leadership Development Accounts 12

Harvard Business Review

MARCH 26, 2015

those without bank accounts), by adopting the more dynamic “customer life cycle” view. The ability to offer financing gave the technology vendor a point of differentiation that helped it beat its revenue projection for the year. With its 2012 London Olympics sponsorship it resolved to optimize its ads in real time.

Risk Management 14

Risk Management Cash Flow Marketing Telecommunications 14

Harvard Business Review

NOVEMBER 8, 2013

of the GDP on healthcare in 2012. Teaching hospitals and medical schools are faced with declining clinical revenue, dwindling research dollars and increasing tuition costs. Business models for patient care, a key source of revenue for medical schools, are also undergoing enormous change. The United States spent 17.9%

Hospitality 10

Hospitality Education Revenue Accounts 10

Harvard Business Review

FEBRUARY 4, 2013

Many well-intentioned organizations take credit for success but avoid accountability for specific, hard-to-achieve outcomes. You must also track how close to or far from your goals you are and establish the necessary systems to hold yourself accountable. Our revenues increased from $16 million in 2007 to $42 million in 2012.

Nonprofit 10

Nonprofit Scaling Accounts Banking 10

Harvard Business Review

MARCH 8, 2013

The basic facts were established in a 2012 study by The Bridgespan Group in the Stanford Social Innovation Review , which looked at the more than 200,000 nonprofit organizations founded between 1975 and 2008 to determine how many had grown to $50 million or more in annual revenues. Accountants Will Save the World. The answer?

Nonprofit 10

Nonprofit Government Metrics Revenue 10

Harvard Business Review

APRIL 4, 2016

And prior to the latest economic challenges, its middle class was estimated to account for as much as 60% of the total population. Russia’s growth had already started slowing in 2012, even when oil prices were at $110 a barrel (compared to $40 a barrel today), because of inefficiencies in its economy. Demand quickly bounced back.

B2B 12

B2B Government Marketing Scaling 12