August, 2024

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Employee Experience Strategy: Build Yours in 11 Steps

AIHR

Competitive salaries and benefits are important, but they are no longer enough. Employees want fulfilling work environments that support their growth and wellbeing. This is where an effective employee experience strategy comes in. For HR professionals, developing this strategy needs a thoughtful, data-driven approach that’s aligned with your company’s goals and culture.

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The Power of Psychological Safety | Minette Norman

Peter Winick

Practical Steps to Foster Inclusivity and Safety in Your Organization A conversation with Minette Norman about her journey from tech to leadership and helping others become leaders that bring out the best versions of their teams through psychological safety and inclusion. In this episode of the Thought Leadership Leverage podcast, host Peter Winick chats with Minette Norman, an author, keynote speaker, and leadership consultant with decades of experience leading global technical teams in the sof

Inclusion 272
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Why “Wisdom Work” Is the New “Knowledge Work”

Harvard Business Review

Today the workforce is getting older, and the number of younger workers in positions of senior management is growing. These two developments might appear to spell trouble, in that they seem to set the generations against one another, but the author of this article argues that in fact they represent an important opportunity: If companies can figure out how to enable the intergenerational transfer of the wisdom that comes with age and experience, they can strengthen themselves — and the workplace

Manager 145
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7 Signs That Quickly Identify Someone With Bad Leadership Skills

Lolly Daskal

Ineffective leadership can cripple an organization, stifling growth and breeding discontent among employees. Recognizing the traits of poor leadership is the first step in correcting course and fostering a healthier, more productive workplace. Here are seven signs that clearly identify someone with bad leadership skills: Poor Communication: Ineffective leaders often fail to clearly convey expectations, provide feedback, or maintain open lines of communication.

Accounts 120
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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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my company secretly gives parents thousands of extra dollars in benefits

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I work for an organization that prides itself on being generous and flexible to parents. I fully support that, despite the usual gripes among the childless employees you might imagine (e.g., we are asked to work more weekends and nights). A colleague of mine, a parent, is leaving the org and invited me to coffee.

Benefits 121
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Inside the Mind of a Transitioning CEO: Key Strategies for Effective Leadership

SME Strategy

Transitioning into the role of a CEO is one of the most significant leaps in any executive’s career. It’s a step filled with new responsibilities, challenges, and opportunities that require a different set of skills and mindset compared to other leadership positions. This transition isn't just about leading an organization; it's about evolving into a leader who can guide a company through its most critical phases of growth, change, or crisis.

Manager 119

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8 Elements that Differentiate Your Business and Make it Stand Out

Thought Leaders LLC

Differentiating your business and making it stand out isn’t about cosmetic external attributes. It’s about sharing the internal elements that make your business different. Today’s post is from Winnie Brignac Hart, co-author of Stand Out. Today, we’re bombarded with marketing messages from every side – the New York Times estimates over 5,000 messages every day.

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Research: How to Build Consensus Around a New Idea

Harvard Business Review

Previous research has found that new ideas are seen as risky and are often rejected. New research suggests that this rejection can be due to people’s lack of shared criteria or reference points when evaluating a potential innovation’s value. In a new paper, the authors find that the more novel the idea, the more people differ on their perception of its value.

Manager 143
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Why the Most Successful Leaders Don’t Care About Being Liked

Lolly Daskal

As an executive leadership coach, I routinely challenge the notion that effective leadership means being liked. In guiding numerous organizations, I’ve discovered that the most successful leaders know their true impact extends well beyond mere popularity. Here’s why leaders disregard the need to be liked: Approval Can Cloud Judgment: Leaders fixated on likability may avoid necessary risks.

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the secret goat, the geese vs the CEO, and other stories of animals at work

Alison Green

This post was written by Alison Green and published on Ask a Manager. Last week we talked about animals at work and here are 10 of my favorite stories you shared. 1. The unauthorized dog I’ve worked my entire career at tech start-ups, which are invariably filled with multiple office dogs. Beyond stories of those dogs peeing under desks, pooping in conference rooms, and even one lone kitten who crawled through a hole into the wall and had to be lured out with some turkey, the wildest story was th

Accounts 119
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Strategic Life Planning: Jean St. Pierre’s $100 Million Journey

SME Strategy

In the latest episode of the Strategy and Leadership Podcast, host Anthony Taylor sits down with Jean St. Pierre , the co-founder and chairman of the Rhombus Group. Jean shares his compelling story of building a $100 million business, losing it all, and then rediscovering his path through deep introspection and strategic planning. The conversation is packed with valuable insights for entrepreneurs aiming to achieve business success while maintaining a balanced and fulfilling life.

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Hard Work Doesn’t Earn Promotions

Leadership Freak

Work that isn’t noticed isn’t valued. People who work hard are overlooked for promotions every day. Helping doesn’t advance your career when others see you as a helper, not a leader.

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Free Employee Engagement Survey Template and Ultimate Guide 

AIHR

“Employee engagement cannot be understood using only quantitative data. You have to include qualitative sources if you want to access insights related to employee experience,” says Dr Dieter Veldsman, Chief HR Scientist at AIHR. One of the most effective ways to do this is through employee engagement surveys — in addition to gathering feedback, they can help you uncover key business challenges and opportunities.

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Are You a Micromanager or Too Hands-Off?

Harvard Business Review

As a first-time manager, you might be unsure of how much autonomy to give your team members. The proliferation of remote and hybrid work makes striking a balance between over- and undermanaging even trickier. Without regular, in-person oversight, micromanagement has increased for some leaders while others are too hands-off, leaving their direct reports to fend for themselves.

Manager 144
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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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5 Reasons Your Leadership Strategy Isn’t Working and How to Fix It

Lolly Daskal

As an executive leadership coach, I’ve seen many leaders struggle with ineffective strategies. Despite their best efforts, they fail to achieve the desired results. If your leadership strategy isn’t working, it’s time to take a step back and reassess. In my experience here are the top five reasons your strategy might be falling short and how to fix it.

Benefits 118
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I yelled at my employees and they walked out

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I lost my temper with several employees today. I yelled and cussed, but I did not say anything discriminatory. Before I lost it, multiple employees had done the opposite of what I instructed today. I reminded them of who they worked for. I yelled and used the “f” word.

Manager 115
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Five most asked questions by Certified Scrum Master training participants

Agile42

What are the KPIs for a Scrum Master? This is the million dollar question, isn’t it? The Scrum Master’s responsibility should be to focus on themes rather than specific KPIs. These themes include: Scrum Team : Coaching the team to enhance effectiveness. Product Owner : Supporting the Product Owner in improving their role. Organisation : Leading efforts to help the organisation adopt Agile and Scrum, including addressing organisational impediments.

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7 Churchill Quotes You May Not Know

Leadership Freak

Churchill carried England on the power of his voice. 7 Churchill Quotes: #1. Leaders define reality. Churchill gave people a bold way of seeing. “These are not dark days. These are great days.

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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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15 Employee Engagement Examples To Inspire You in 2024

AIHR

Learning from various employee engagement examples and implementing some of the ideas can help you improve your organization’s relationship with its employees. Plus, engaged employees are more productive employees. In fact, a Harvard Business Review study (sponsored by Quantum Workplace) revealed that 81% of business leaders strongly agree that highly engaged employees performed better and were more productive.

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The Case for College in the Era of Online Learning

Harvard Business Review

Does pursuing a college education still make sense in the age of online learning and AI — when we have access to information for free via the internet? The problem with this question is that it frames college as an information gatekeeper, misunderstanding much of its value. For many, higher education institutions offer more than that: a transformative journey where students can network and develop transferable soft skills that require teamwork and repetition.

Education 140
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6 Scary Things That Keep Your Employees Awake At Night

Lolly Daskal

As an executive leadership coach, I’ve had countless conversations with employees about their deepest fears and concerns in the workplace. These fears can keep them up at night, causing stress, anxiety, and decreased productivity. It’s essential for leaders to understand and address these fears to create a supportive and thriving work environment.

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my coworker keeps messaging me about my face during meetings

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I am a full-time, mid-level female manager at a large consultancy, and I sometimes work with a senior strategist (a contractor). He has an off-putting habit of utilizing Zoom DMs to make comments that make it clear he is scrutinizing me instead of paying attention to the meeting.

Benefits 108
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Mastering Remote Onboarding: Proven Strategies for Seamless New Hire Integration

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

Join this brand new webinar with Tim Buteyn to learn how you can master the art of remote onboarding! By the end of this session, you'll understand how to: Craft a Tailored Onboarding Checklist 📝 Develop a comprehensive, customized checklist that ensures every new hire has a smooth transition into your company, no matter where they are in the world.

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How to Keep Political Talk Civil

Association Now Workplace

Your people are going to talk about hot-button topics, especially in a presidential election year. But the conversations don’t have to be contentious. An old saw says that you should never talk about religion or politics in polite company. But when it comes to politics, it appears that a lot of people talk anyway: According to a Gallup survey conducted earlier this year, nearly half of U.S. workers (45 percent) said they had discussed politics with a coworker.

Manager 98
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5 Gratitude Strategies to Energize Your Team Today

Leadership Freak

Gratitude energizes. Unspoken appreciation drains vitality. Would positive energy improve your life? Your team? Think of gratitude as pouring energy into others. Discover five simple strategies to bring vitality to your team and yourself.

Energy 111
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54 Employee Feedback Survey Questions To Ask (In 2024)

AIHR

HR often uses employee feedback surveys to gather information from st aff and understand employee sentiment. These surveys can boost employee morale by showing them the company acknowledges and appreciates their opinions. They also provide data HR can use to make changes, track progress over time, and measure impact. It’s important to take these surveys seriously and act on employee feedback.

Scaling 105
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Why Cynics Are Less Likely to Succeed

Harvard Business Review

New research in behavioral science has revealed that cynical thinking stands in the way of success in the workplace. Cynics, it turns out, earn less money, report lower job satisfaction, and are less likely to be elevated to leadership positions. That’s because success is not the winner-take-all battle that cynics believe it to be. Cynicism, in fact, can bleed workplaces of creativity, openness, and morale, and the bottom line — whereas the people who succeed at work tend to so by building trust

Manager 136
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Change Management 101: A Practical 3 Part Guide

Implementing new tools or business processes in your organization? Lemon Learning put together a practical 3 part guide to prevent the pitfalls of change management. Drive a successful change management project from diagnosis through to measurement.

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Indecisive Leadership is a Silent Killer: How to Recognize and Resolve It

Lolly Daskal

As an executive leadership coach, I’ve found that one of the worst qualities a leader can possess is indecisiveness. An indecisive leader can slowly erode an organization’s productivity, morale, and success, causing countless companies to struggle. Working with indecisive leaders is challenging and requires effort and patience, but it’s crucial to recognize and address this issue to prevent it from taking a heavy toll on their team and business.

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my employee refuses to reveal her online status

Alison Green

This post was written by Alison Green and published on Ask a Manager. A reader writes: I manage a team of five people who are the consulting arm of a broader analytics team. We have the word “partner” in our role deliberately since we are the customer-facing portion of the team and responsible for being on the frontlines, understanding our customer needs, responding to questions and new requests, and being thought partners.

Manager 104
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Navigating Innovation and Change with Braden Kelley

Viima

After a well-deserved summer break, we are back with another Innovation Room Podcast episode. In this one, Colin and Braden Kelley discuss the interconnection between innovation and change management, the growing role of sustainability in driving corporate innovation, the impact of emerging technologies like artificial intelligence on business models, and so much more.

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Take 5 Steps with Critics

Leadership Freak

There are two kinds of critics. Those who push against your success and grumblers trying to help. Embrace prickly helpers. Ignore stone-throwers on the sidelines. Some critics care. Take five steps with critics. #1. Clarify concerns. Don't explore criticism until everyone agrees on the issue. More.

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Behind The Curtain: How Today's Political Climate is Steering HR and DEI in 2025

Speaker: Hanh Nguyen

In today’s ever-changing world, HR professionals often find themselves juggling conflicting priorities - especially when external factors seem out of their control. As we traverse the unpredictable waters of the current political and economic landscape, we find ourselves at a crossroads. For HR leaders, understanding how these external forces shape our diversity, equity, and inclusion efforts is crucial.