Trending Articles

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The Leaderly Pursuit of Advice

Leadership Freak

I recently encouraged a leader to seek advice from a member of her board. She said that she wanted to talk to him but was concerned about perception. Would he think shes weak? I explained that he will think you're smart if you do it skillfully. Successful leaders seek wisdom from others.

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The Impact of Great Support on Revenue

Help Scout Leadership

Looking to boost your company's revenue? Then it's time to focus on increasing customer retention and doubling down on great customer experiences.

Revenue 147
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How to Avoid the Jerk Boss Trap

Leadership Freak

Power blinds. Some become the jerk boss they never intended. The pressures of leading push people toward destructive behaviors. Some people become the jerk boss they never intended. Bosses dont become jerks overnight because they were awarded a fancy title.

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A Different Perspective on Marginal Cost Pricing

Chief Outsiders

I pulled up behind a Prius at a red light. A sticker on its left rear bumper, in type too small to read unless you were within a car length or two, said: Sorry for driving so close in front of you. A different point of view on the tailgaters that clearly bug that vehicle owner!

Marketing 130
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4 HR Priorities for 2025 to Supercharge Your Employee Experience

Speaker: Carolyn Clark and Miriam Connaughton

Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.

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How to Build Your Own AI Assistant

Harvard Business Review

If you can describe a project in plain language, you have what it takes to customize a valuable AI assistant.

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an open thread for federal workers (and others affected by all this)

Alison Green

This post was written by Alison Green and published on Ask a Manager. Okay, federal workers and others affected by All This, you asked for an open thread to talk about what’s happening, and here it is. Have at it.

Manager 93

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Why Small Firms Take a Pass on Profitable Opportunities

Kellogg Insight

And how they can be encouraged to buy in.

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Global shocks and local responses

Kotter Inc.

Nick Petschek outlines how supply chains can build adaptability amid geopolitical uncertainty.

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Two Frameworks for Balancing AI Innovation and Risk

Harvard Business Review

How to weigh these competing demands.

Manager 104
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Situational Leadership: How to Adapt Your Leadership Style?

Niagara Institute

Some say, 'Delegate more!' while others warn, 'Don't micromanage.' The truth is, there's no one-size-fits-all answer because effective leadership is all about adapting to different situations.

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How to Make The Best Benefits Decisions for 2025's Workforce: An HR and Total Rewards Guide

Speaker: Kaitlin Ruby Carroll

Retaining top talent in 2025 means rethinking benefits. In a competitive job market, fertility benefits are more than just offerings - they are a commitment to your team’s well-being. Gain critical insights into the latest fertility benefits strategies that can help position your organization as an industry leader. Our expert will explore the unique advantages and challenges of each model, share success stories from top organizations, and offer practical strategies to make benefits decisions tha

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Connect with Clarity: Leading Through Communication at Work

Refresh

Leadership at work is not just about exerting authority; it’s about igniting inspiration and empowering teams to achieve… The post Connect with Clarity: Leading Through Communication at Work first appeared on The Express Blog.

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The Power of the Chief of Staff: Interview with Maggie Olson of Nova Chief of Staff

SME Strategy

The Power of the Chief of - A Conversation with Maggie Olson- SME Strategy Consulting

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Leaders Can Move Fast and Fix Things

Harvard Business Review

When tackling big problems, you don’t need to go slow—but you must take a few critical steps before sprinting.

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Podcast: How Should You Present Yourself at Work?

Kellogg Insight

Be yourself! No, not like that. On this (rerun) episode of The Insightful Leader, we help you navigate the competing advice about how much to share and hold back.

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The Diversity Reckoning: Can HR Survive Without New Perspectives?

Speaker: Jeremy York

2024 has tested every organization, and 2025 promises no less - the warning signs are everywhere. If you’re relying on superficial approaches to diversity, you might find yourself scrambling to catch up. Thought diversity - the fuel for new ideas, fresh perspectives, and disruptive innovation - is more than a buzzword. It's a survival strategy. And if you’re not building it into your workplace culture right now , you’re heading for trouble.

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Stop Offering Encouragement – Do This Instead

Leadership Freak

Some people reject encouragement. You say something good. They reply with something bad. Every affirmation is met with, Yeah, but. Sometimes you reject self-encouragement. You say to yourself, You got this, and your inner critic says, No you dont. Use curiosity to encourage people. Here's how.

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Basics of Benefits: W-2 vs. 1099 Employment

Refresh

The Express Blog has a new series called the Basics of Benefits for U.S. leaders and job seekers.… The post Basics of Benefits: W-2 vs. 1099 Employment first appeared on The Express Blog.

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Independent Publishing: A Beacon of Hope for a Diverse and Democratic Future

Brett Koehler

In todays rapidly evolving cultural and political landscape, independent publishing stands as a vital counterbalance to dominant narratives. At Berrett-Koehler Publishers , we believe that nurturing diverse voices and unconventional ideas is not just an artistic choiceits a democratic imperative.

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Research: How Responsible AI Protects the Bottom Line

Harvard Business Review

Companies can’t afford to view ethical considerations as a luxury.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Leading Thoughts for March 6, 2025

Michael McKinney

I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Andrew Kakabadse , Nada Kakabadse , and Linda Davies on leading to learn: It is clear that successful leadership is never truly mastered as it is an organic service which must be ever refreshed and refined.

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Toxic Behaviors that Poison Teams

Leadership Freak

Toxic teams spiral inward and downward. Reaching high requires high-functioning teams. How to lead a toxic team: Assume silence is agreement. Question motives. Avoid tough topics. Tolerate drifters. Interrupt each other. Get lost in the weeds. More.

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Five Must-Read Business Books To Read This Spring

Eric Jacobson

Stumped for what business books to add to your spring (or spring break) reading list? Here are five must-read books for leaders well worth adding to your list: Lead With A Story -- A Guide To Crafting Business Narratives That Captivate, Convince, and Inspire. Author Paul Smith explains why storytelling has emerged as a vital skill for every leader and manager.

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Stop Calling Yourself a Leader If You Can’t Make These Brutal Choices Now

Lolly Daskal

Leadership isnt about popularityits about making the tough calls no one else will. If youre avoiding difficult decisions because theyre uncomfortable or unpopular, youre not leading; youre just occupying a title. True leaders embrace the weight of their choices, understanding that whats right often isnt easy. Avoiding these choices doesnt just stall progress; it creates confusion, lowers morale, and weakens trust within your team.

Accounts 144
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The Upskilling Advantage: Transforming Your Workforce For Future Growth

Speaker: Brian Richardson

With a staggering 92% of CEOs prioritizing skill development, and 84% struggling with transformation, mastering upskilling is now more critical than ever. Drawing on extensive research and collaboration with hundreds of leading organizations, discover key hurdles and innovative best practices in workforce upskilling. You'll walk away with a deep understanding of how to build a culture of continuous learning, expert insights into assessing the current skills of your employees, and a strategic too

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Research: Whistleblowing Is More Common When CEOs Are Overpaid

Harvard Business Review

When workers feel like they’re getting the short end of the stick, they’re more likely to report misconduct to external authorities.

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Collaborative Design Thinking in Action: How to Achieve Breakthrough Outcomes

Michael McKinney

A team approach to problem-solving, informed by the process of design thinking, can be optimally effective in triggering inspiration, leading to fresh ideas that are highly responsive to stakeholders. Indeed, collaboration can be a force multiplier in an effort to reach an intended objective. However, what seems to be missing is how team members can perform successfully and work as a collaborative entity for the good of the project.

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The AI Revolution: Why SaaS Companies Must Adapt or Become Obsolete

Chief Outsiders

In 2025, AI agents are revolutionizing the SaaS industry, transforming traditional cloud-based applications into dynamic, self-optimizing platforms. For business leaders, this trend represents a seismic shift from FOMO (Fear of Missing Out) to FOBO (Fear of Becoming Obsolete), with the rapid pace of AI adoption and its transformative potential driving noticeable shifts in strategy.

SaaS 130
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A Playbook For How Women Advance In Business

Eric Jacobson

Describing the book, In Her Own Voice , by Jennifer McCollum , Anne Chow (former CEO of AT&T Business) says that for women, the book does a beautiful job of explaining not just what to do to advance in your career, but also what to expect. For leaders, it helps you recognize the gap between what you think women seeking advancement want and what they really need.

Inclusion 147
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HR Meets AI: The New Way of Keeping Large Workforces Connected and Engaged

Speaker: Miriam Connaughton and Donald Knight

As organizations scale, keeping employees connected, engaged, and productive can seem like a monumental task. But what if AI could help you do all of this and more? AI has the power to help, but the key is implementing it in a way that enhances, rather than replaces, human connection. Join us for an exploration into how industry trailblazers are using AI to transform employee experience at scale while addressing both the potential and the pitfalls.

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update: at what point can I report my inappropriate and inflammatory coworker?

Alison Green

This post was written by Alison Green and published on Ask a Manager. Remember the letter-writer wondering at what point they could report their inappropriate and inflammatory coworker ? Heres the update. I finally quit so now I can update. One of the details I was obfuscating before was that were both student workers in our 20s at a post-secondary institution.

Manager 100
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When Your Colleague Is Jealous of Your Success

Harvard Business Review

Five steps to try if you suspect someone is starting to feel resentful.

Manager 96
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Are you tracking what is easy to track or what is important to your business?

Peter Winick

Transcript Hi there, it’s Peter Winick. I’m the founder and CEO at Thought Leadership Leverage, and here’s the idea that I’d like to share with you today, and that’s this: As a thought leader, as a keynoter, as an expert, as an adviser, are you tracking what’s easy to track, or are you tracking what’s important to track?

Metrics 100
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8 Things It Takes to Successfully Lead Any Project

Mark Sandborn

An article on what pastors need to do to be effective in their churches got me thinking: What are the essential elements of successful leadershipnot in an ongoing leadership role but for short-term success in completing an important project with others? We often use numbers to break things down, but rarely is there a definitive number of steps to success.

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How To Empower Your Workforce With Modern Fertility Benefits

Speaker: Andrea Wuchiski

In an era where a workforce spans multiple generations, HR managers and Total Rewards leaders face the unique challenge of designing benefits packages that cater to diverse employee needs. This session will delve into how comprehensive fertility benefits can bridge generational gaps, support employees’ health, and enhance workplace satisfaction. Join us for an insightful session that highlights the strategic importance of fertility benefits in today’s competitive job market.